Datamax ?-class series, Maintenance Manual

Page: 14 / 149

Adjustments and Maintenance
2-4
2.1.1.2 Cleaning Card Procedure
This procedure is recommended for printers using direct thermal media, or thermal transfer media and a
wax-based ribbon. Also use this procedure if symptoms continue after the Cotton Swab Procedure
(Section 2.1.1.1) has been tried.
1) Perform the Preliminary Cleaning Steps, as described in Section 2.1.1.
2) Place a Cleaning Card (part number 70-2013-01) under the printhead.
3) Lower the Printhead Assembly and lock the Printhead Latch. Disengage the Media Width
Adjustment; see Section 2.3.
4) Close the cover. Proceed according to printer model:
Display-equipped Models –
Press and hold the
Key for approximately four seconds. (As an alternate, ‘
CLEAN HEAD
NOW
’ can be selected in the menu system, see the Operator’s Manual for details.)
Non-Display Models –
Repeatedly press the
FEED
Key until the Cleaning Card exits the printer.
5) Reinstall media (and ribbon, if necessary). Lock the Printhead Latch. If necessary, perform a Media
Width Adjustment, see Section 2.3. Close the cover. Run a few sample labels and examine them. If
streaking is still present, go to Section 2.1.1.3; otherwise, this completes the procedure.