Dascom DC-3300, User Manual

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DC-3300 User Manual v1.0
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Blank card ejected?
① Check the ribbon
Check if ribbon run out or is damaged. Replace them if necessary.
② Check if print head is damaged. Print test pattern.
If failed to print the test pattern, contact local reseller for support, or visit website
http://www.dascom.com.
Is the printing quality dissatisfactory?
Faults Probable Cause Corrective Actions
Defective Spots
Dirty Card Surface

Check that card surfaces are clean and dust
free.

Use new, clean cards.
Cleaning Roller

Clean the transport rollers
White Line
Ribbon not properly
installed
Check the proper installation of the ribbon.
Check if ribbon is folded up.
Dirty or defective print
head
Please contact local reseller.
Vague or Light Image
Improper ribbon
installation
Check the proper installation of the ribbon.
Check if ribbon is folded up.
Ribbon not
synchronized
Open and close the front cover to
synchronize the ribbon.
Dirty printer or
cleaning rollers
Clean the printer.
Non-genuine cards
Check if your cards meet specifications.
Recommend that you purchase cards from
Dascom authorized reseller.
If the problem persists, please contact
your Dascom reseller.
Blank Cards
Improper ribbon
installation
Check that print ribbon is installed
properly.