ENG
LISH
24
Grill Produces
Excess Or
Discolored
Smoke
Grease Build-Up
Follow
Care and Maintenance
instructions.
Wood Pellet Quality
Remove moist wood pellets from hopper. Follow
Care and Maintenance
instructions to
clean out. Replace with dry wood pellets.
Burn Grate Is Blocked Clear burn grate of moist, wood pellets. Follow
Hopper Priming Procedure
.
Insufficient Air Intake
For Fan
Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and
Maintenance
instructions if dirty.
Grill Will Not
Achieve Or
Maintain Stable
Temperature
Control Settings
Check the Digital Control Center to ensure that the small LED is next to the ACTUAL
temperature. If not, press the TEMP display touch pad to indicate which temperature is
presently being displayed.
Insufficient Air Flow
Through Burn Grate
Follow
Set-Up Procedure
to ensure proper positioning of cooking components. Check burn
grate for proper positioning. Follow
Care and Maintenance
instructions for ash build-up.
Check that the air intake for the fan is not blocked. If no blockage, remove hopper access panel
(see
Electric Wire Diagram
for diagram) and locate the blue and white fan wires. Ensure that
connection is tight by lightly tugging on each wire. If loose, push back into connector until
it clicks. Check fan blades for cleanliness. Check grill probe. Follow
Care and Maintenance
instructions if dirty. Check hopper for an obstruction in the feed system. Remove pellets and
follow
Care and Maintenance
instructions.
Lack Of Fuel, Poor Fuel
Quality, Obstruction In
Feed System
Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of
wood pellets be poor, or the length of the pellets too long, this may cause an obstruction in
the feed system. Remove pellets and follow
Care and Maintenance
instructions.
Grill Probe
Check status of grill probe. Follow
Care and Maintenance
instructions if dirty. Contact
Customer Service for a replacement part if damaged.
"Er-1" Error Code
The Unit Has
Overheated, Possibly
Due To Grease Fire Or
Excess Fuel.
Press the Power Button to turn the unit off and allow grill to cool. Follow
Care and
Maintenance
instructions. After maintenance, remove pellets, and confirm positioning of
all component parts. Once cooled, press the Power Button to turn the unit on, then select
desired temperature. If error code still displayed, contact Customer Service.
Grill Probe Is Not
Making A Connection
Check for damage to the grill probe. Follow
Care and Maintenance
instructions if dirty. If
all appears in working order, check the connection to the Digital Control Center. Unplug unit
from power source. Remove hopper access panel (see
Electric Wire Diagram
for diagram).
Locate the silver and brown wires of the grill probe. Disconnect the spade connectors, then
reconnect until it clicks. Replace the hopper access panel.
"Er-2" Error Code
Grills Fails To Perform
Start-Up Cycle
Follow
Set-up Procedure
instructions. Check hopper for sufficient fuel or if there is
an obstruction in the feed system. Remove pellets and follow
Care and Maintenance
instructions. Check grill probe. Confirm if ACTUAL temperature is correct and accurate. Follow
Care and Maintenance
instructions if dirty. Check igniter positioning and that it is heating
up properly. In extreme cold, the grill may require a second start. Turn grill off, wait, then
turn on again. Check fan. Ensure it is working properly. Follow
Care and Maintenance
instructions if dirty.
Grill Will Not Stay Lit
"Er-3" Error Code
Power Interruption
While In Operation
Power source was interrupted, and the grill did not complete its cool-down cycle. Check
power supply; there may have been a power outage during use. Press the Power Button to
turn the unit off, wait two minutes, then press the Power Button to turn the unit on again.
If error code still displayed, contact Customer Service.
Power Outage While
Unit In Operation.
"noPr" Error Code
Bad Connection At
Connection Port
Disconnect meat probe from connection port on the Digital Control Center, and reconnect.
Ensure the meat probe adapter is firmly connected.
Meat Probe Damaged Check for signs of damage to the wires of the meat probe. If damaged, call Customer Service
for replacement part.
