64
180R9270 / IOM APP S 674 - v01 / 03.2013
Instruction
Trouble shooting guide for APP and APP S 674 pumps
4
03.2013
1.
No flow/no pressure
Cause
Remedy
Comments
1.1 Dry running
(no water supply to the pump)
If no water comes out of the pump:
1.1.1 Check that inlet valve is open.
1.1.2 Check that booster pump is running.
Mount a low pressure switch in front of the
pump and check its set point/ function. The low
pressure switch ensures that the pump does
not start until the inlet pressure has reached-
minimum inlet pressure (see Data sheet).
1.2 Pump reversing
(electric motor is running the wrong direction,
i.e. counter-clockwise)
1.2.1 Change the phase on the electric motor to
make it run clockwise.
WARNING:
- The pump must not run without water for
more than a few seconds.
- If the pump takes in water from the high-
pressure outlet line, it builds up pressure in
pump housing and will eventually break
down.
Rotation direction for the APP or APP S 674
pump is shown by an arrow on the sticker on
the side of the pump.
1.3 No rotation of electric motor
1.3.1 Check that main switch is switched on.
1.3.2 Check the electricity at the facility.
1.3.3 Ensure that motor relay is switched on.
1.3.4 Ensure that fuse is not blown.
1.3.5 Ensure that booster pump is started.
1.3.6 Check that the monitor switches are
working correctly.
1.3.7 Disconnect pump from electric motor and
check that the motor is capable of running
with no load.
If motor-type relay or the electrical fuse is
blown, check that electric motor is sized
correctly.
1.4 No rotation of pump
1.4.1 Ensure that coupling between electric
motor and pump is connected.
1.4.2 Check if coupling is damaged.
1.4.3 Check that electric motor is sized correctly.
1.4.4 Check that the electrical installation is
correctly sized.
1.4.5 Contact Danfoss Sales office for guidelines
in how to troubleshoot internal pump
parts.
1.5 Axial load on pump shaft
(may cause high internal leakage)
Only applying to APP 0.6 to APP 3.5 and APP 21
to APP 26 only. Also applying to APP S 674
pumps.
1.5.1 Ensure that the air gap between the two
coupling parts is min 5 mm. It should
always be possible to move the plastic part
on the coupling at least 3 mm.
To ensure easy mounting of the flexible
coupling without using tools, the tolerances
must be dimensioned accordingly.
WARNING:
Any axial and/or radial loads on the shaft
must be avoided. Any axial or radial load will
cause breakdown.
1.6 Pump damage
(the internal parts may be damaged)
1.6.1 Contact Danfoss sales office for guidelines
in how to troubleshoot internal pump
parts.
Instructions on internal elements
180R9092/180R9085 for APP 0.6-1.0
180R9091/180R9147/180R9089 for APP 1.5-3.5
180R9093/180R9090 for APP 5.1-10.2
180R9228/180R9227 for APP 11-13 and APP 16-22
180R9121/180R9139 for APP 21-38
180R9281 for APP S 674 3.0-3.5
180R9280 for APP S 674 5.1-9.0
180R9278 for APP S 674 21-38
– are available on www.ro-solutions.com.
A
B
C
A - Bell housing
B - Flexible coupling
C - Motor shaft
