TROUBLESHOOTING
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized
service depot or Danby’s Toll Free Number
1-800-263-2629
for assistance.
5
PROBLEM
POSSIBLE CAUSE
SOLUTION
1) Unit does not work.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Check connection of power cord at power
source.
• Plug in unit.
• Use proper voltage.
2) Refrigerator running too
frequently.
• Temperature control too high.
• Door not closed.
• Hot food inserted.
• Doors open too long/often.
• Close proximity to heat source or direct
sunlight.
• Adjust settings as needed.
• Close the door securely.
• Cool food before inserting.
• Minimize door openings/duration.
• DO NOT place unit close to heat sources or in
direct sunlight.
3) Internal Temperature too
cold.
• Temperature control too high.
• Adjust settings as needed.
4) Internal Temperature not
cold enough.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature control too low.
• Hot food inserted.
• Doors open too long/often.
• Air flow obstruction.
• Close proximity to heat source or direct
sunlight.
• Check connection of power cord at power
source.
• Plug in unit.
• Use proper voltage.
• Check/adjust settings as needed.
• Cool food before inserting.
• Minimize door openings/duration.
• Allow room for air to circulate around the unit.
• DO NOT place unit close to heat sources or in
direct sunlight.
5) Freezer not cold enough.
• Temperature control too low.
• Door not closed.
• Hot food inserted.
• Doors open too long/often.
• Wrong voltage is being used.
• Adjust settings as needed.
• Close door securely.
• Cool food before insterting.
• Minimize door openings/ duration.
• Use proper voltage.
6) Light will not work.
• No power to unit.
• Power cord is unplugged.
• Bulb is loose/needs replacing.
• Door switch is stuck.
• Check connection of power cord to power
source.
• Plug in unit.
• Tighten or replace bulb.
• Check the switch for obstructions, clean if
necessary.
