background image

Potentiometer for 

air speed

Potentiometer for 

sensor distance

TROUBLESHOOTING AND CORRECTIVE ACTIONS

SYMPTOM

CORRECTIVE ACTION: NEW HAND DRYER

Hand dryer does not start

• 

Check power supply to the product and ensure the 

connections at the terminal block are made properly.

Hand dryer cycles by itself and 

runs constantly

• 

Make sure nothing is obstructing the IR-sensor activa-

tion area.

• 

If the problem persists, check the recommended in-

stallation height.

Hand dryer is very loud and 

does not run for a complete 

cycle

• 

Ensure power supply is correct

• 

If the timer is damaged, replace both timer and sensor.

Hand dryer runs randomly 

and stops before the cycle is 

finished

• 

Check timer and sensor. Replace if required.

The hand dryer runs, but the 

airspeed is low

• 

Ensure the voltage is correct.

• 

Check setting of potentiomenter for air speed adjust-

ment (see page 12).

SYMPTOM

CORRECTIVE ACTION: USED HAND DRYER

Hand dryer does not start

• 

Check power supply to the product and ensure the 

connections at the terminal block are made properly.

IR-sensor only detects motion 

when hands are placed really 

close to the hand dryer

• 

Make sure nothing is obstructing the IR-sensor.

• 

Clean sensor. If the problem persists, disconnect the 

power and remove the cabinet, taking suitable precau-

tion to avoid schock hazard. 

• 

Carefully adjust sensor range (see paragraph on this 

subject). 

• 

If the problem persists, replace sensor and timer.

Hand dryer blows only cold air 

during a full cycle

• 

Disconnect the power.

• 

Remove cabinet and disassemble the blower/fan unit.

• 

Test the thermostat for open circuit.

• 

Check the heating element for defects. Replace defect 

heating element.

LED indicator does not work

• 

Confirm the unit works properly. If yes, replace LED 

circuit board.

Hand dryer does not run 

smoothly

• 

Check carbon brushes. Replace if they are worn or 

damaged. If no faults are detected, replace motor.

AIR SPEED ADJUSTMENT 

• Switch off power and remove front cover

 

• Air speed is adjusted on the potentiometer

 

• Use Phillips screwdriver or flat notch

 

• Turn clockwise to increase air speed (+)

 

• Turn counterclockwise to decrease air speed (-)

 

• Be careful not to overturn the adjustment screw 

SWITCH FOR HEATING ELEMENT 

• Switch off power and remove front cover

 

• Switch for heating element is placed on timer. 

 

  Use a flat notch to activate/deactivate

 

• Move switch to ”ON” --> heating element active

 

• Move switch to ”1” --> heating element not active

SENSOR RANGE ADJUSTMENT 

• Switch off power and remove front cover

 

• Use Phillips screwdriver or flat notch

 

• Adjust sensor activation range on the potentiometer

 

• 

Sensor range can be adjusted between 100 mm and 230 mm. 

 

  Standard range: 130 mm ± 20 mm

 

• Turn clockwise: Increasing sensor activation range (+)

 

• Turn counterclockwise: Decreasing sensor activation range (-)

 

• Sensor activation is affected by the ambient environment, 

 

  e.g. light and distance to the bottom of the sink 

 

• Be careful not to overturn the adjustment screw

 

• To ensure the hand dryer functions uninterrupted the activation  
  distance should as minimum be set at the recommended standard  
  range

 

TIMER SETTINGS 

12

13

Summary of Contents for 372-373

Page 1: ...USER MANUAL AIRTAP BUILD IN HAND DRYER Model 372 373 ...

Page 2: ...L 372 373 Stainless steel satin finish AirTap Wall 230V 110V IMPORTANT This product falls within the scope of the WEEE directive on recycling and recovery of waste electrical and electronic equipment This product should not be disposed of with general household waste This product must be reused if possible Contact your local authority for further details This product may also be returned to the ma...

Page 3: ... recommended by the manufacturer The product should be checked on a regular basis Never use a defective or malfunctioning unit Never make alterations to the product affecting its performance DAN DRYER s product warranty does not cover product problems that result from misuse or alteration NOTE Type Y connection If the power supply cord is damaged it must be replaced immediately Only qualified pers...

Page 4: ...the tap A Push the screwed bushing through the hole in the wall B Place gasket disc and nut on the threaded coupling of the tap C Tighten with tool be careful not to overtighten the nut Recommended wall thickness 10 30 mm Gasket Disc Nut 5 Unscrew 2 bottom screws and remove cabinet using the allen wrench included 1 Check the required distance from sensor to sink 30 Ceramic 250 mm Brushed steel 300...

Page 5: ...mer via respective ports 11 Connect earthing 12 Mount cabinet front and tighten 2 screws Ensure easy access to maintenance and cleaning of the unit Add extra space 30 mm at the air inlet if a HEPA filter should be fitted It is recommended to install a power switch to the hand dryer to ensure easy disconnection of electricity supply before cleaning and maintenance Do not turn or bend the flexi hose...

Page 6: ...rtighten screws INSTALLATION HEIGHT RECOMMENDATION Tolerance for position of flexi hose from centre line 2 cm If tolerance for any reason deviates more than 2 cm on the determined installation position it must be ensured that the hose is not bent or curved A bent or curved hose can cause reduced air velocity and air volume CLEANING AND MAINTENANCE Routine cleaning and maintenance is recommended ev...

Page 7: ...ows only cold air during a full cycle Disconnect the power Remove cabinet and disassemble the blower fan unit Test the thermostat for open circuit Check the heating element for defects Replace defect heating element LED indicator does not work Confirm the unit works properly If yes replace LED circuit board Hand dryer does not run smoothly Check carbon brushes Replace if they are worn or damaged I...

Page 8: ... Cabinet front part 10 Threaded bushing 30 Hexagonal security screw 11 Small rubber gasket 31 Filter set filter and holder 12 Large rubber gasket 32 Rubber bush 13 Stainless steel disc 33 Earthing 14 Nut 34 Sensor cable 15 Flexi hose 30 cm 35 Nylon bushing 16 Clamp for flexi hose 2 pcs 36 Back plate 17 Stainless steel cabinet back 37 Earthing screw 18 Mounting cap 38 Insulation mylar 19 Gasket for...

Page 9: ...DAN DRYER A S Alsikevej 8 DK 8920 Randers NV Tel 45 8641 5711 Email info dandryer com dandryer com ...

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