25
PROBLEM
PROBABLE CAUSE
SOLUTION
I am experiencing interference whilst using
my S-Series.
The S-Woofer may be housed in an enclosed
environment or may have too many
electronic devices close by.
Ensure the S-Woofer is not situated inside a cabinet or cupboard. Move
the S-Woofer away from devices, streaming boxes.
My TV is not 4K. What happens to the
Dolby Atmos content?
The TV will not permit Dolby Atmos content.
Most devices like Sky Q, Apple TV 4K,
Amazon Fire TV 4K will not output Dolby
Atmos unless it is connected to a 4K TV.
You could purchase a 4K TV or you will only receive Dolby Atmos content
through a Blu-ray player.
The quality of audio is poor when my TV is
connected via Bluetooth to the S-Series?
BT is not recommended for TV/Projector
connection
Connect the S-Series to the TV via a high speed 2.0 HDMI cable.
If you have any trouble setting up your system please contact
us before returning as we can usually help solve your issues.
We offer the following support:
Live Chat
VideoCall
PhoneCall
Visit damsonglobal.com
for more support
