Daktronics Sportsound SSR-300, Operation Manual

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20 Maintenance & Troubleshooting
Symptom/Condition Possible Cause Potential Solution
For Wireless
No signal present at mixer
from wireless microphones
The battery is not installed properly in the
transmitter
Reinstall the battery properly
The battery is not providing full power Charge or replace battery
The transmitter is not switched to the ON
position
Switch the transmitter to the ON position
The transmitter and receiver are set to
different channels
Set to same channel
Interference on wireless
equipment
Competing RF equipment within
frequency band
1. Scan for clearest group/channel on
microphone receiver.
2. Switch wireless receiver and
transmitter to an available clear
channel (
Section 3.6
).
Low audio signal from
wireless device
Improper gain adjustment on mixer input Set proper mixer input gain levels
Improper gain adjustment on transmitter
output
Set proper transmitter output gain levels
(refer to
Shure
®
Wireless System User
Guide )
Wireless microphone is
cutting out
The battery is not providing full power. Charge or replace battery.
Transmitter and Receiver Antenna are
not in line of sight.
Relocate receiver antenna to be in clear
line of sight to field.
Note: If signal goes through tinted glass,
antennas may need to be relocated
outside (High Gain Antenna Kit required).
Ensure referee is placing transmitter on
belt properly. Refer to Referee Mic Best
Practice ( DD2945 863 ).
Proper wireless frequency is not selected
for the area.
1. Go to http://www.shure.com/americas/
support/tools/wireless-frequency-finder
2. Enter the ZIP Code of the facility,
select
QLX-D
as the Wireless Series,
and then click Search .
3. Ensure the wireless receiver is set
to the proper Group & (Reserved)
Channel for the Band in use, and then
sync the transmitter(s) to the receiver.
Low wireless signal strength
If all of the above solutions have been
performed, order a High Gain Antenna kit
to increase signal strength.