MAN#650128
5
TROUBLESHOOTING GUIDE
Problem
Possible cause
Solution
Linear actuators will
Red wire does not have power
Check power connection
not move
The safety disable is on
Check ACC power connection
check switch 1
Fuse is blown
Replace fuse
Motors are disconnected
Check wiring between controller
and the linear actuators
Unit is damaged
Return for repair
Linear actuator only
Auto reverse is enabled
Turn switch 4 OFF
moves a short distance
Sensitivity is to high
Turn switch 3 OFF
then reverses or stops
Motor pot wires are disconnected
Check the 4 pin connector and motor
or damaged
wires for damage
Preset buttons will not work
Safety disable is on
Check switch 1 and ACC, yellow, wire
Buttons are not connected
Check connection between controller
and the preset buttons
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical consultation is available to help
you work through any questions or problems you may be having installing one of our products. Please read through the Troubleshooting
Guide. There, you will find the solution to most problems.
Should you ever need to send the unit back for repairs, please call our technical support line, (605) 332-6513, to request a Return
Merchandise Authorization number.
Package the product in a good quality box along with plenty of packing material. Ship the product
by UPS or insured Parcel Post. Be sure to include the RMA number on the package, and include a complete description of the problem
with RMA number, your full name and address (street address preferred), and a telephone number where you can be reached during the
day. Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase. Send no money. We will
bill you after repair.
Dakota Digital 24 Month Warranty
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and condition, be
proven defective in material or workmanship within 24 MONTHS FROM THE DATE OF PURCHASE, such defect(s) will be repaired or
replaced at Dakota Digital’s option.
This warranty does not cover nor extend to damage to the vehicle’s systems, and does not cover removal or reinstallation of the
product. This Warranty does not apply to any product or part thereof which in the opinion of the Company has been damaged through
alteration, improper installation, mishandling, misuse, neglect, or accident.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied warranty of
merchantability, shall be limited to the duration of this written warranty. Any action for breach of any warranty hereunder, including any
implied warranty of merchantability, must be brought within a period of 24 months from date of original purchase. No person or
representative is authorized to assume, for Dakota Digital, any liability other than expressed herein in connection with the sale of this
product.
WARNING:
This product can expose you to chemicals including lead, which is known to the State of California to
cause cancer and birth defects or other reproductive harm. For more information go to
