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Problem
Possible Causes
What To Do
Dehumidifi er
does not start
The humidifi er is umplugged
• Make sure the dehumidifi er’s plug is pushed
completely into the outlet.
Dehumidifi er has reached its
preset level or bucket is full.
• The dehumidifi er automatically turns off when either
condition occurs. Change to a lower setting or empty
the bucket and replace properly.
Bucket is not in the proper
position.
• The bucket must be in place and securely seated for
the dehumidifi er to operate.
Power failure.
• There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidifying for
3 minutes after it is turned back on.
Dehumidifi er does
not dry the air as it
should
Did not allow enough time to
remove the moisture.
• When fi rst installed, allow at least 24 hours to
maintain the desired dryness.
Airfl ow is restricted.
• Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifi er. See the
Choosing a Location section.
Dirty fi lter.
• See the Care and Cleaning section.
The Humidity Control may
not be set low enough.
• For drier air, press the “ - ” pad and set to a lower
percent value (%) or at CO (continuous) for maximum
dehumidifi cation.
Doors and windows may not
be closed tightly.
• Check all doors, windows and other openings are
securely closed.
Clothes dryer may be
blowing moisture-laden air
into the room.
• Install the dehumidifi er away from the dryer.
The dryer should be vented to the outside.
Room temperature is too
low.
• Moisture removal is best at higher room
temperatures. Lower room temperatures will reduce
the moisture removal rate. Models are designed to be
operated at temperatures above 5°C.
Dehumidifi er runs
too much
Area to be dehumidifi ed is
too large.
• The capacity of your dehumidifi er may not be
adequate.
Doors and windows are
open.
• Close all doors and windows to the outside.
Frost appears on
the coils
Dehumidifi er has been
recently turned on, or room
temperature is below 5°C.
• This is normal. Frost will usually disappear within 60
minutes. See the Automatic Defrost section.
Controls cannot
be set
The compressor will turn off
and the fan will automatically
continue to run for
approximately 3 minutes at a
fi xed setting.
• This is normal. Wait approximately 3 minutes and set
the fan as desired.
Fan noise
There is sound created
when wind passing the unit.
That is the sound of wind.
• This is normal.
Water on fl oor
Hose connection may be
loose.
•Check the hose connection. See the Removing
Collected Water section.
Intend to use the bucket to
collect water, but a hose is
attached.
• Disconnect the hose if using the bucket to collect
water. See the Removing Collected Water section.
Summary of Contents for ADDH-10
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