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14 Troubleshooting

Installation and operation manual

31

RXYTQ8~16T7YF
VRV IV system air conditioner
4P388987-1C – 2016.02

▪ If  repairs  to  the  air  conditioner  are  necessary  within  the  warranty

period, contact your dealer and keep the warranty card at hand.

13.2.2

Recommended maintenance and
inspection

Since  dust  collects  when  using  the  unit  for  several  years,
performance  of  the  unit  will  deteriorate  to  some  extent.  As  taking
apart and cleaning interiors of units requires technical expertise and
in  order  to  ensure  the  best  possible  maintenance  of  your  units,  we
recommend to enter into a maintenance and inspection contract on
top  of  normal  maintenance  activities.  Our  network  of  dealers  has
access  to  a  permanent  stock  of  essential  components  in  order  to
keep  your  air  conditioner  in  operation  as  long  as  possible.  Contact
your dealer for more information.

When asking your dealer for an intervention, always state:

▪ The complete model name of the air conditioner.

▪ The manufacturing number (stated on the nameplate of the unit).

▪ The installation date.

▪ The symptoms or malfunction, and details of the defect.

WARNING

▪ Do not modify, disassemble, remove, reinstall or repair

the unit yourself as incorrect dismantling or installation
may  cause  an  electric  shock  or  fire.  Contact  your
dealer.

▪ In case of accidental refrigerant leaks, make sure there

are  no  naked  flames.  The  refrigerant  itself  is  entirely
safe,  non-toxic  and  non-combustible,  but  it  will
generate  toxic  gas  when  it  accidentally  leaks  into  a
room  where  combustible  air  from  fan  heaters,  gas
cookers,  etc.  is  present.  Always  have  qualified  service
personnel  confirm  that  the  point  of  leakage  has  been
repaired or corrected before resuming operation.

14

Troubleshooting

If one of the following malfunctions occur, take the measures shown
below and contact your dealer.

WARNING

Stop  operation  and  shut  off  the  power  if  anything
unusual occurs (burning smells etc.).

Leaving  the  unit  running  under  such  circumstances  may
cause breakage, electric shock or fire. Contact your dealer.

The system must be repaired by a qualified service person:

Malfunction

Measure

If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does not properly work.

Turn off the main power
switch.

If water leaks from the unit.

Stop the operation.

The operation switch does not work
well.

Turn off the power.

If the user interface display indicates the
unit number, the operation lamp flashes
and the malfunction code appears.

Notify your installer and
report the malfunction
code.

If  the  system  does  not  properly  operate  except  for  the  above
mentioned cases and none of the above mentioned malfunctions is
evident,  investigate  the  system  according  to  the  following
procedures.

Malfunction

Measure

If the system does not
operate at all.

▪ Check  if  there  is  no  power  failure.  Wait

until  power  is  restored.  If  power  failure
occurs  during  operation,  the  system
automatically  restarts  immediately  after
the power supply is recovered.

▪ Check  if  no  fuse  has  blown  or  breaker

has worked. Change the fuse or reset the
breaker if necessary.

If the system goes into
fan only operation, but
as soon as it goes into
heating or cooling
operation, the system
stops.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check if the user interface display shows

 (time to clean the air filter). (Refer to

"13  Maintenance  and  service"  on
page 30

 and "Maintenance" in the indoor

unit manual.)

The system operates
but cooling or heating
is insufficient.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check if the air filter is not clogged (refer

to  "Maintenance"  in  the  indoor  unit
manual).

▪ Check the temperature setting.

▪ Check the fan speed setting on your user

interface.

▪ Check  for  open  doors  or  windows.  Shut

doors and windows to prevent wind from
coming in.

▪ Check if there are too many occupants in

the room during cooling operation. Check
if  the  heat  source  of  the  room  is
excessive.

▪ Check  if  direct  sunlight  enters  the  room.

Use curtains or blinds.

▪ Check if the air flow angle is proper.

If  after  checking  all  above  items,  it  is  impossible  to  fix  the  problem
yourself, contact your installer and state the symptoms, the complete
model  name  of  the  air  conditioner  (with  manufacturing  number  if
possible)  and  the  installation  date  (possibly  listed  on  the  warranty
card).

14.1

Error codes: Overview

In case a malfunction code appears on the indoor unit user interface
display,  contact  your  installer  and  inform  the  malfunction  code,  the
unit  type,  and  serial  number  (you  can  find  this  information  on  the
nameplate of the unit).

For  your  reference,  a  list  with  malfunction  codes  is  provided.  You
can, depending on the level of the malfunction code, reset the code
by pushing the ON/OFF button. If not, ask your installer for advice.

Main code

Contents

External protection device was activated

EEPROM failure (indoor)

Drain system malfunction (indoor)

Fan motor malfunction (indoor)

Swing flap motor malfunction (indoor)

Expansion valve malfunction (indoor)

Drain malfunction (indoor unit)

Filter dust chamber malfunction (indoor)

Summary of Contents for RXYTQ8T7YF

Page 1: ...Installation and operation manual VRV IV system air conditioner English Installation and operation manual VRV IV system air conditioner RXYTQ8T7YF RXYTQ10T7YF RXYTQ12T7YF RXYTQ14T7YF RXYTQ16T7YF...

Page 2: ...iring Overview 16 5 7 2 Guidelines when knocking out knockout holes 16 5 7 3 To route and fix the transmission wiring 16 5 7 4 To connect the transmission wiring 17 5 7 5 To finish the transmission wi...

Page 3: ...AL SETTING 40 30 10 20 19 9 29 39 38 28 8 18 17 7 27 37 36 26 6 16 15 5 25 35 34 23 24 4 3 2 1 INSTALLATION MODELNAME No 12 13 14 50 49 48 47 46 45 60 59 58 57 56 64 63 62 61 11 22 21 33 32 31 44 43 4...

Page 4: ...nd in cooling mode at ambient temperatures from 5 C DB to 52 C DB 3 2 System layout NOTICE Design of the system must not be done at temperatures below 15 C e d c c b f a a VRV IV Heat pump outdoor uni...

Page 5: ...200 19 1 200 x 290 22 2 Indoor unit capacity index Piping outer diameter size mm Gas pipe Liquid pipe 290 x 420 28 6 12 7 420 x 640 15 9 640 x 920 34 9 19 1 920 41 3 Example Downstream capacity for E...

Page 6: ...HRQ22M64T 640 KHRQ22M75T Concerning refnet headers choose from the following table in accordance with the total capacity of all the indoor units connected below the refnet header Indoor unit capacity...

Page 7: ...adding the minimum circuit amps of each used unit according to the table above multiply the result by 1 1 and select the next higher recommended fuse capacity Example Combining the RXYTQ30 by using t...

Page 8: ...stallation is on a solid longitudinal foundation steel beam frame or concrete The foundation must be larger than the grey marked area 729 613 929 AB AA a mm Minimum foundation a Anchor point 4 HP AA A...

Page 9: ...abel a attached to the joint comes to the top Do not tilt the joint more than 7 5 see view A Do not install the joint vertically see view B a a A B 7 5 7 5 a Caution label X Not allowed O Allowed Make...

Page 10: ...o close Shaft Valve body Hexagonal wrench Cap valve lid Service port 9 5 5 4 6 6 4 mm 13 5 16 5 11 5 13 9 12 7 8 1 9 9 18 0 22 0 15 9 13 5 16 5 6 mm 23 0 27 0 19 1 27 0 33 0 8 mm 22 5 27 5 25 4 5 3 7...

Page 11: ...ait until the outdoor unit has finished the initialisation to apply setting 2 21 Leak test and vacuum drying Checking the refrigerant piping involves Checking for any leakages in the refrigerant pipin...

Page 12: ...Should you fail to reach the target vacuum within 2 hours or maintain the vacuum for 1 hour the system may contain too much moisture In that case break the vacuum by pressurising with nitrogen gas to...

Page 13: ...e see 5 6 5 To charge refrigerant on page 15 It can be skipped but charging will take longer then A flow chart is available which gives an overview of the possibilities and actions to be taken see 5 6...

Page 14: ...refrigerant charge label Go to test run Step 3b Close valves C and B R Q R Q R Q Continued on next page p p R410A N2 C A B Charging refrigerant Step 5 Proceed with manual charge Step 6 Activate field...

Page 15: ...harge port and charge the remaining additional refrigerant through this port Open all outdoor unit stop valves At this point valve A must remain closed p p R410A a c d b A a Weighing scales b Refriger...

Page 16: ...n knocking out knockout holes To punch a knockout hole hit on it with a hammer After knocking out the holes we recommend removing any burrs and paint the edges and areas around the holes using repair...

Page 17: ...tion The wiring for the other systems must be connected to the F1 F2 Out Out terminals of the PCB in the outdoor unit to which the interconnecting wiring for the indoor units is connected The base uni...

Page 18: ...e push buttons it is possible to Perform special actions testrun etc Perform field settings demand operation low noise etc DIP switches By operating the DIP switches it is possible to DS1 1 COOL HEAT...

Page 19: ...ndoor units When the communication between indoor units and outdoor unit s is established and normal the 7 segment display indication state will be as below default situation when shipped from factory...

Page 20: ...or units 1 13 Shows the total number of connected outdoor units in case of multiple outdoor system 1 17 1 18 1 19 Shows 1 17 The latest malfunction code 1 18 The 2nd last malfunction code 1 19 The 3rd...

Page 21: ...n the installer and user reference guide Installation Check that the unit is properly installed to avoid abnormal noises and vibrations when starting up the unit Field wiring Be sure that the field wi...

Page 22: ...r 2 on page 19 Push BS2 for 5 seconds or more The unit will start test operation Result The test operation is automatically carried out the outdoor unit display will indicate and the indication Test o...

Page 23: ...n on PCB or actuator Discharge temperature too high R21T R22T Stop valve closed Refrigerant shortage Open stop valves Check refrigerant amount recharge unit Compressor casing temperature too high R8T...

Page 24: ...tion Transmission outdoor unit inverter INV2 transmission trouble A1P X20A X28A X40A Check connection INV1 unbalanced power supply voltage Check if power supply is within range INV2 unbalanced power s...

Page 25: ...ered unit amount by monitor mode or wait till initialisation is finished Stop valve closed or wrong during system test run Open stop valves 9 Technical data Latest information can be found in the tech...

Page 26: ...based on cooling operation at 46 C ambient temperature standard conditions INFORMATION Further specifications can be found in the technical engineering data 9 2 Piping diagram Outdoor unit Piping dia...

Page 27: ...L S1PH S2PH HPS R6T R5T R7T R1T R4T R21T R22T R3T HPS n a Compressor M1C b Compressor M2C c Heat exchanger d Fan e Fan motor M1F M2F f Accumulator g Expansion valve main Y1E h Expansion valve subcool...

Page 28: ...e found in the technical engineering data 12 2 Operating the system 12 2 1 About operating the system Operation procedure varies according to the combination of outdoor unit and user interface To prot...

Page 29: ...m temperature is low 20 C 12 3 2 To use the dry program WITHOUT cool heat changeover remote control switch To start 1 Press the operation mode selector button on the user interface several times and s...

Page 30: ...interface Only the master user interface can select heating or cooling mode 13 Maintenance and service NOTICE Never inspect or service the unit by yourself Ask a qualified service person to perform th...

Page 31: ...tify your installer and report the malfunction code If the system does not properly operate except for the above mentioned cases and none of the above mentioned malfunctions is evident investigate the...

Page 32: ...r units combined Indoor unit malfunction Connection malfunction over indoor units or type mismatch Centralised address duplication Malfunction in communication centralised control device indoor unit A...

Page 33: ...topped When another indoor unit is in operation this noise is heard In order to prevent oil and refrigerant from remaining in the system a small amount of refrigerant is kept flowing 14 2 10 Symptom N...

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Page 36: ...4P388987 1 C 0000000F 4P388987 1C 2016 02 Copyright 2015 Daikin...

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