Daikin ETSH16P30EF User Reference Manual Download

Page: 59 / 68

Troubleshooting

User reference guide

ETSH/X(B)16P30+50EF
Daikin Altherma 3 H HT ECH₂O
4P679470-1 – 2022.02

WARNING

Air purging heat emitters or collectors.

Before you purge air from heat emitters or

collectors, check if

is displayed on the home screen of the user interface.

▪

If not, you can purge air immediately.

▪

If yes, make sure that the room where you want to purge air is sufficiently
ventilated.

Reason:

Refrigerant might leak into the water circuit, and

subsequently into the room when you purge air from the heat emitters or
collectors.

Summary of Contents for ETSH16P30EF

Page 1: ...User reference guide Daikin Altherma 3 H HT ECH O ETSH16P30EF ETSH16P50EF ETSHB16P30EF ETSHB16P50EF ETSX16P30EF ETSX16P50EF ETSXB16P30EF ETSXB16P50EF ...

Page 2: ...oom temperature 29 5 6 5 To change the desired leaving water temperature 29 5 7 Domestic hot water control 31 5 7 1 About domestic hot water control 31 5 7 2 Reheat mode 31 5 7 3 Scheduled reheat mode 32 5 7 4 To change the domestic hot water temperature 33 5 7 5 Using DHW powerful operation 33 5 8 Preset values and schedules 34 5 8 1 Using preset values 34 5 8 2 Using and programming schedules 34...

Page 3: ...X B 16P30 50EF Daikin Altherma 3 H HT ECH O 4P679470 1 2022 02 9 Relocation 60 9 1 Overview Relocation 60 10 Disposal 61 11 Glossary 62 12 Installer settings Tables to be filled in by installer 63 12 1 Configuration wizard 63 12 2 Settings menu 64 ...

Page 4: ... of the indoor unit User reference guide Detailed step by step instructions and background information for basic and advanced usage Format Digital files on http www daikineurope com support and manuals product information Installation manual Outdoor unit Installation instructions Format Paper in the box of the outdoor unit Installation manual Indoor unit Installation instructions Format Paper in t...

Page 5: ...nu screen press the help button The breadcrumbs appear in the top left corner of the screen 2 To disable the breadcrumbs Press the help button again This document also mentions these breadcrumbs Example 1 Go to 4 3 Space heating cooling Operation range This means 1 Starting from the home screen turn the left dial and go to Space heating cooling 4 Space heating cooling 2 Press the left dial to ente...

Page 6: ...situation that could result in equipment or property damage INFORMATION Indicates useful tips or additional information Symbols used on the unit Symbol Explanation Before installation read the installation and operation manual and the wiring instruction sheet Before performing maintenance and service tasks read the service manual For more information see the installer and user reference guide The ...

Page 7: ...d physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children SHALL NOT play with the appliance Cleaning and user maintenance SHALL NOT be made by children without supervision WARNING To prevent electrical shocks or fire Do NOT rinse the unit...

Page 8: ...NOT be mixed with unsorted household waste If a chemical symbol is printed beneath the symbol this chemical symbol means that the battery contains a heavy metal above a certain concentration Possible chemical symbols are Pb lead 0 004 Waste batteries MUST be treated at a specialised treatment facility for reuse By ensuring waste batteries are disposed of correctly you will help to prevent potentia...

Page 9: ...late the room and contact the dealer where you purchased the unit Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired WARNING Air purging heat emitters or collectors Before you purge air from heat emitters or collectors check if or is displayed on the home screen of the user interface If not you can purge air immediately If yes make...

Page 10: ... If underfloor heating is installed in the main zone then in cooling mode the main zone can only provide refreshment Real cooling is then NOT allowed 3 1 Components in a typical system layout d b a c C g A d b a f e c B C A Main zone Example Living room B Additional zone Example Bedroom C Technical room Example Garage a Outdoor unit heat pump b Indoor unit heat pump c Energy storage tank d User in...

Page 11: ...rough the list of digits and change the selected digit Move the cursor from left to right Confirm the pin code and proceed User pin code The User pin code is 0000 0000 User Advanced user pin code The Advanced user pin code is 1234 Additional menu items for the user are now visible 1234 Advanced user 4 2 Space heating cooling To turn space heating cooling operation ON or OFF NOTICE Room frost prote...

Page 12: ... On C 2 2 Set operation to On or Off To change the desired room temperature During room temperature control you can use the room temperature setpoint screen to read out and adjust the desired room temperature 1 Go to 1 Room Room 1 2 Adjust the desired room temperature 21 C 1 a b Room a Actual room temperature b Desired room temperature To change the desired leaving water temperature You can use th...

Page 13: ...ve Additional zone Cooling 3 6 Additional zone Cooling WD curve 2 Change the weather dependent curve There are 2 types of WD curves slope offset curve default and 2 points curve If needed you can change the type in 2 E Main zone WD curve type The way to adjust the curve depends on the type Slope offset curve Slope When slope is changed the new preferred temperature at X1 is unequally higher than t...

Page 14: ...the temperature Go to the next temperature Confirm changes and proceed More information For more information see also 5 4 Turning operation ON or OFF 424 5 6 Space heating cooling control 426 5 8 Preset values and schedules 434 5 9 Weather dependent curve 443 4 3 Domestic hot water To turn tank heating operation ON or OFF NOTICE To ensure safe operation of the system do NOT turn off DHW when space...

Page 15: ... resulting domestic hot water temperature depends on this setpoint as well as the actual storage tank temperature 1 Go to 5 Tank Tank 5 2 Adjust the domestic hot water temperature 50 C 5 a b Tank a Actual domestic hot water temperature b Desired domestic hot water temperature In other modes you can only view the setpoint screen but not modify it More information For more information see also 5 4 T...

Page 16: ...tion Slot for WLAN cartridge With the WLAN cartridge the installer can connect the system to the internet As user you can then control the system via the Daikin Residential Controller app Note This slot cannot be used for SD cards USB connector With a USB memory stick the installer can Update the software This requires a correct config file on the USB memory stick Import the settings generated by ...

Page 17: ...e Turn the left dial Choose a menu item Press the left dial Confirm your choice or go to a submenu b Back button Press to go back 1 step in the menu structure c Home button Press to go back to the home screen d Help button Press to show a help text related to the current page if available e Right dial The LCD shows an arc on the right side of the display when you can use the right dial Turn then p...

Page 18: ... Year Month Day Daylight savings time Format 7 3 Holiday Activation From Till 7 4 Quiet Mode Schedule Level 7 5 Electricity price High Medium Low Schedule 5 Tank Powerful operation Schedule 1 9 Room comfort setpoint Heating comfort setpoint Cooling comfort setpoint 1 Room Room sensor offset Setpoint range Antifrost Cooling schedule Heating schedule Schedule Room comfort setpoint D Wireless gateway...

Page 19: ...n with weather dependent curve c4 Screen with schedule 5 3 1 Home screen Press the button to go back to the home screen You see an overview of the unit configuration and the room and setpoint temperatures Only symbols applicable for your configuration are visible on the home screen 6 1 6 bar 26 Feb 2019 22 19 55 21 35 j e2 l k1 k2 k3 45 d e1 g3 g2 h1 g1 f i2 i3 i4 h2 i1 a2 a1 e3 b c Possible actio...

Page 20: ...eat pump is forced off d Current date and time e Smart energy e1 Smart energy is available via solar panels or smart grid e2 Smart energy is currently being used for space heating e3 Smart energy is currently being used for domestic hot water f Space operation mode Cooling Heating g Outdoor quiet mode g1 6 Measured outdoor temperature a g2 Quiet mode active g3 Outdoor unit h Indoor unit domestic h...

Page 21: ...derfloor heating Fancoil unit Radiator i3 21 Measured room temperature a i4 35 Leaving water temperature setpoint a j Holiday mode Holiday mode active k Additional zone k1 Installed room thermostat type Unit operation is decided by the external room thermostat wired or wireless No room thermostat installed or set Unit operation is decided based on the leaving water temperature regardless of the ac...

Page 22: ... Human Comfort Interface BRC1HHDA used as room thermostat is controlling the indoor unit Set the room temperature 2 Main zone Shows the applicable symbol for your main zone emitter type Set the leaving water temperature for the main zone 3 Additional zone Restriction Only displayed if there are two leaving water temperature zones Shows the applicable symbol for your additional zone emitter type Se...

Page 23: ...aikin Residential Controller app 5 3 3 Setpoint screen The setpoint screen is displayed for screens describing system components that need a setpoint value Examples 1 Room temperature screen 21 C 1 Room 2 Main zone screen 35 C 2 Main zone 3 Additional zone screen 45 C 3 Additional zone 5 Tank temperature screen 50 C 5 Tank Explanation a1 d d e d e c a2 b1 b2 Possible actions on this screen Go thro...

Page 24: ...11 30 Minutes a Settings b Values c Selected setting and value Possible actions on this screen Go through the list of settings Change the value Go to the next setting Confirm changes and proceed 5 4 Turning operation ON or OFF 5 4 1 Visual indication Certain functionalities of the unit can be enabled or disabled separately If a functionality is disabled the corresponding temperature icon in the ho...

Page 25: ...and external room thermostat control the protection is NOT guaranteed NOTICE Water pipe freeze prevention Even if you turn OFF space heating cooling operation C 2 Operation Space heating cooling water pipe freeze prevention if enabled will remain active 1 Go to C 2 Operation Space heating cooling Operation Space heating cooling Tank Off On C 2 2 Set operation to On or Off Tank heating operation NO...

Page 26: ...c hot water outside and leaving water temperature if applicable 8 5 Actuators Status mode of each actuator Example Domestic hot water pump ON OFF 8 6 Operation modes Current operation mode Example Defrost oil return mode 8 7 About Version information about the system 8 8 Connection status Information about the connection status of the unit the room thermostat and the LAN adapter 8 9 Running hours ...

Page 27: ...eration mode is currently used Home screen Set the space operation mode permanently Main menu Restrict automatic changeover according to a monthly schedule To check which space operation mode is currently used The space operation mode is displayed on the home screen When the unit is in heating mode the icon is shown When the unit is in cooling mode the icon is shown The status indicator shows if t...

Page 28: ...perature control you are using To determine which temperature control you are using method 1 Check the installer settings table filled in by the installer To determine which temperature control you are using method 2 You can see on the home screen which temperature control you are using 6 1 6 bar 22 19 55 21 35 45 a2 a1 b 18 Feb 2018 a1 Heat emitter of the main zone in this example Underfloor heat...

Page 29: ...s long as there is no scheduled action The desired room temperature will return to its scheduled value whenever a scheduled action occurs You can avoid scheduled behaviour by temporarily turning off scheduling To turn off room temperature scheduling 1 Go to 1 1 Room Schedule 2 Select No 5 6 5 To change the desired leaving water temperature INFORMATION The leaving water is the water that is sent to...

Page 30: ...ter changing the desired leaving water temperature The temperature will stay the same as long as there is no scheduled action The desired leaving water temperature will return to its scheduled value whenever a scheduled action occurs You can avoid scheduled behaviour by temporarily turning off scheduling To turn off leaving water temperature scheduling 1 Go to one of the following 2 1 Main zone Sc...

Page 31: ...nstaller settings disinfection function When weather dependent operation is used for the tank the tank temperature is determined automatically by the outdoor temperature For more information see 5 9 Weather dependent curve 443 To determine which domestic hot water mode you are using method 1 Check the installer settings table filled in by the installer To determine which domestic hot water mode yo...

Page 32: ... up to the reheat temperature Example t 60 C 00 00 07 00 50 C 15 C 40 C 14 00 21 00 1 3 2 4 6 5 Tt Tt Storage tank temperature t Time At 14 00 the DHW schedule is programmed to heat up the tank to 60 C At 21 00 the DHW schedule is programmed to heat up the tank to 50 C This value is valid until 14 00 the next day With the higher set temperature in the afternoon and evening more hot water is availa...

Page 33: ...ormation see 5 9 Weather dependent curve 443 5 7 5 Using DHW powerful operation About powerful operation Powerful operation allows the domestic hot water to be heated by the backup heater or booster heater Use this mode on days when there is more hot water usage than usual To check if powerful operation is active If is displayed on the home screen powerful operation is active Activate or deactivat...

Page 34: ...ettings Electricity price Restriction Only applicable if Bivalent is enabled by the installer 7 5 1 High You can use these preset values in 7 5 4 Schedule weekly schedule screen for the energy prices See 5 8 4 Setting the energy prices 441 7 5 2 Medium 7 5 3 Low Additional to the user defined preset values the system also contains some system defined preset values that you can use when programming...

Page 35: ...elect the name of the current schedule Mon Sat Wed Fri Thu Tue Sun User defined 1 3 Select Select Delete Rename Select 4 Select the schedule that you currently want to use Possible schedules The table contains the following information Schedule Control This column shows you where you can consult the currently selected schedule for the specific control If needed you can Select another schedule See ...

Page 36: ...ter temperature for the main zone in cooling mode Predefined schedules 1 Activation screen 2 1 Schedule Possible actions In case of weather dependent Shift temperatures within range Otherwise Temperatures within range 3 2 Additional zone Heating schedule Schedule for when the system is allowed to heat up the additional zone in heating mode Predefined schedules 1 Activation screen 3 1 Schedule Poss...

Page 37: ...ricity price Schedule Schedule for when a certain electricity tariff is valid Predefined schedules 1 Activation screen Not applicable Possible actions You can use the following system defined preset values High Medium Low See 5 8 4 Setting the energy prices 441 5 8 3 Schedule screen Example This example shows how to set a room temperature schedule in heating mode for the main zone INFORMATION The ...

Page 38: ...Room Heating schedule To clear the content of the week schedule 1 Select the name of the current schedule Mon Sat Wed Fri Thu Tue Sun User defined 1 2 Select Delete Delete Rename Select 3 Select OK to confirm To clear the content of a day schedule 1 Select the day of which you want to clear the content For example Friday Mon Sat Wed Fri Thu Tue Sun User defined 1 C 2 Select Delete Delete Edit Copy...

Page 39: ... Note To clear an action set its time as the time of the previous action 4 Confirm the changes Result The schedule for Monday is defined The value of the last action is valid until the next programmed action In this example Monday is the first day you programmed Thus the last programmed action is valid up to the first action of next Monday To copy the schedule to the other weekdays 1 Select Monday...

Page 40: ...tion for all other weekdays Mon Sat Wed Fri Thu Tue Sun User defined 1 C To program the schedule for Saturday and copy it to Sunday 1 Select Saturday 2 Select Edit 3 Use the left dial to select an entry and edit the entry with the right dial 0 8 00 23 00 21 C 18 C 12 24 Sat 4 Confirm the changes 5 Select Saturday 6 Select Copy 7 Select Sunday 8 Select Paste Result Mon Sat Wed Fri Thu Tue Sun User ...

Page 41: ...acters 5 Confirm the new name INFORMATION Not all schedules can be renamed Usage example You work in a 3 shift system If you work in a 3 shift system you can do the following 1 Program 3 room temperature schedules and give them appropriate names Example EarlyShift DayShift and LateShift 2 Select the schedule that you currently want to use 5 8 4 Setting the energy prices In the system you can set t...

Page 42: ...tricity supplier 3 Confirm the changes INFORMATION The values correspond with the electricity price values for High Medium and Low previously set If no schedule is set the electricity price for High is taken into account About energy prices in case of an incentive per kWh renewable energy An incentive can be taken into account when setting the energy prices Although the running cost can increase t...

Page 43: ...tes weather dependent if the desired leaving water or tank temperature is determined automatically by the outdoor temperature It therefore is connected to a temperature sensor on the North wall of the building If the outdoor temperature drops or rises the unit compensates instantly Thus the unit does not have to wait for feedback by the thermostat to increase or decrease the temperature of the lea...

Page 44: ... 9 4 Using weather dependent curves 446 Availability The weather dependent curve is available for Main zone Heating Main zone Cooling Additional zone Heating Additional zone Cooling Tank only available to installers INFORMATION To operate weather dependent correctly configure the setpoint of the main zone additional zone or tank See 5 9 4 Using weather dependent curves 446 5 9 2 2 points curve Def...

Page 45: ...Define the weather dependent curve by its slope and offset Change the slope to differently increase or decrease the temperature of the leaving water for different ambient temperatures For example if leaving water temperature is in general fine but at low ambient temperatures too cold raise the slope so that leaving water temperature is heated increasingly more at decreasingly lower ambient tempera...

Page 46: ...zone heating Main zone or additional zone cooling Domestic hot water X1 X2 Examples of outdoor ambient temperature Y1 Y2 Y3 Y4 Examples of desired tank temperature or leaving water temperature The icon corresponds to the heat emitter for that zone Underfloor heating Fan coil unit Radiator Storage tank Possible actions on this screen Select slope or offset Increase or decrease the slope offset When...

Page 47: ...he type for all zones main additional and for the tank go to 2 E Main zone WD curve type Viewing which type is selected is also possible via 3 C Additional zone WD curve type 5 E Tank WD curve type Restriction Only available to installers To change the weather dependent curve Zone Go to Main zone Heating 2 5 Main zone Heating WD curve Main zone Cooling 2 6 Main zone Cooling WD curve Additional zon...

Page 48: ...emperatures Slope Offset OK Cold OK Hot Cold OK Cold Cold Cold Hot Hot OK Hot Cold Hot Hot To fine tune the weather dependent curve 2 points curve The following table describes how to fine tune the weather dependent curve of a zone or tank You feel Fine tune with setpoints At regular outdoor temperatures At cold outdoor temperatures Y2 a Y1 a X1 a X2 a OK Cold OK Hot Cold OK Cold Cold Cold Hot Hot...

Page 49: ...ible if enabled by the installer 1 Go to 7 4 2 User settings Quiet Schedule 2 Program the schedule Possible actions You can use the following system defined preset values Quiet More quiet Most quiet For more information about scheduling see 5 8 2 Using and programming schedules 434 5 10 3 Using holiday mode About holiday mode During your holiday you can use the holiday mode to deviate from your no...

Page 50: ...y of your holiday Go to 7 3 3 Till Select a date Confirm the changes 5 10 4 Using WLAN INFORMATION Restriction WLAN settings are only visible when a WLAN module is installed About the WLAN module The wireless LAN module connects the heat pump system to the internet As user you can then control the heat pump system via the Daikin Residential Controller app This needs the following components OR a b...

Page 51: ...WLAN module active as access point 1 Go to D 1 Wireless gateway Mode 2 In the Enable AP mode screen select Yes D 2 WPS Connect the WLAN module to the router 1 Go to D 2 Wireless gateway WPS 2 In the Connect to home network screen select OK D 3 Reboot Reset the WLAN module 1 Go to D 3 Wireless gateway Reboot 2 In the Reboot the gateway screen select OK D 4 Device info Consult information about the ...

Page 52: ...way Malfunctioning Operation User profile Room D Wireless gateway D 1 Mode D 2 Reboot D 3 WPS D 4 Remove from cloud D 5 Home network connection D 6 Cloud connection D 1 Mode Turn AP mode ON WLAN cartridge active as access point 1 Go to D 1 Wireless gateway Mode 2 In the Enable AP mode screen select Yes D 2 Reboot Reboot the WLAN cartridge 1 Go to D 2 Wireless gateway Reboot 2 In the Reboot the gat...

Page 53: ...D 5 Home network connection Read out the status of the connection to the home network 1 Go to D 5 Wireless gateway Home network connection 2 Read out the connection status Disconnected from WLAN_SSID Connected to WLAN_SSID D 6 Cloud connection Read out the status of the connection to the cloud 1 Go to D 6 Wireless gateway Cloud connection 2 Read out the connection status Not connected Connected ...

Page 54: ...n Use a weekly schedule for your normal space heating or cooling needs If necessary you can easily deviate from the schedule For shorter periods You can overrule the scheduled room temperature until the next scheduled action Example When you have a party or when you are leaving for a couple of hours For longer periods You can use the holiday mode Tips about leaving water temperature In heating mod...

Page 55: ...lation on fluorinated greenhouse gases requires that the refrigerant charge of the unit is indicated both in weight and CO2 equivalent Formula to calculate the quantity in CO2 equivalent tonnes GWP value of the refrigerant total refrigerant charge in kg 1000 Please contact your installer for more information WARNING FLAMMABLE MATERIAL The refrigerant inside this unit is mildly flammable WARNING Do...

Page 56: ...e of a malfunction the following will appear on the home screen depending on the severity Error Malfunction You can get a short and a long description of the malfunction as follows 1 Press the left dial to open the main menu and go to Malfunctioning Result A short description of the error and the error code is displayed on the screen 2 Press in the error screen Result A long description of the err...

Page 57: ...itter type See 5 6 5 To change the desired leaving water temperature 429 The weather dependent curve is set incorrectly Adjust the weather dependent curve See 5 9 Weather dependent curve 443 8 4 Symptom The water at the tap is too cold Possible cause Corrective action You ran out of domestic hot water because of unusually high consumption If you immediately need domestic hot water activate the tan...

Page 58: ...r or boiler if the user activates this via the Malfunctioning main menu screen When the heat pump fails or will appear on the user interface Possible cause Corrective action Heat pump is damaged See 8 1 To display the help text in case of a malfunction 456 INFORMATION When the backup heater takes over the heat load electricity consumption will be considerably higher 8 6 Symptom The system is makin...

Page 59: ...purge air from heat emitters or collectors check if or is displayed on the home screen of the user interface If not you can purge air immediately If yes make sure that the room where you want to purge air is sufficiently ventilated Reason Refrigerant might leak into the water circuit and subsequently into the room when you purge air from the heat emitters or collectors ...

Page 60: ...Daikin Altherma 3 H HT ECH O 4P679470 1 2022 02 9 Relocation 9 1 Overview Relocation If you want to relocate parts of your system contact your installer You can find the contact helpdesk number via the user interface 1 Go to 8 3 Information Dealer information ...

Page 61: ...4P679470 1 2022 02 10 Disposal NOTICE Do NOT try to dismantle the system yourself dismantling of the system treatment of the refrigerant oil and other parts MUST comply with applicable legislation Units MUST be treated at a specialised treatment facility for reuse recycling and recovery ...

Page 62: ...ain Service company Qualified company which can perform or coordinate the required service to the product Installation manual Instruction manual specified for a certain product or application explaining how to install configure and maintain it Operation manual Instruction manual specified for a certain product or application explaining how to operate it Accessories Labels manuals information sheet...

Page 63: ...9 3 1 Domestic hot water 9 2 1 Emergency 9 5 Number of zones 4 4 Glycol Filled system overview field setting E 0D Solar 9 2 4 Backup heater Voltage 9 3 2 Configuration 9 3 3 Capacity step 1 9 3 4 Additional capacity step 2 9 3 5 if applicable Main zone Emitter type 2 7 Control 2 9 Setpoint mode 2 4 Schedule 2 1 WD curve type 2 E Additional zone only if 4 4 1 dual zone Emitter type 3 7 Control read...

Page 64: ...nstaller User reference guide 64 ETSH X B 16P30 50EF Daikin Altherma 3 H HT ECH O 4P679470 1 2022 02 12 2 Settings menu Setting Fill in Main zone Thermostat type 2 A Additional zone if applicable Thermostat type 3 A Information Dealer information 8 3 ...

Page 65: ......

Page 66: ......

Page 67: ......

Search results

Summary of Contents for ETSH16P30EF

Reviews:

Related manuals for ETSH16P30EF

Brands by name

Popular brands

Daikin ETSH16P30EF, User Reference Manual

Search results

Summary of Contents for ETSH16P30EF

Reviews:

Related manuals for ETSH16P30EF

Brands by name

Popular brands