Daikin ERLA-DV17, Installer'S Reference Manual, Page: 266 / 312

15 | Troubleshooting
Installer reference guide
266
ERLA11~16D + EBVH16SU23D
Daikin Altherma 3 R F
4P655196-1A – 2022.05
WARNING
▪
When carrying out an inspection on the switch box of the unit, ALWAYS make
sure that the unit is disconnected from the mains. Turn off the respective circuit
breaker.
▪
When a safety device was activated, stop the unit and find out why the safety
device was activated before resetting it. NEVER shunt safety devices or change
their values to a value other than the factory default setting. If you are unable to
find the cause of the problem, call your dealer.
WARNING
Prevent hazards due to inadvertent resetting of the thermal cut-out: power to this
appliance MUST NOT be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly turned ON and OFF by the utility.
15.3 Solving problems based on symptoms
15.3.1 Symptom: The unit is NOT heating or cooling as expected
Possible causes Corrective action
The temperature setting is NOT correct Check the temperature setting on the
remote controller. Refer to the
operation manual.
The water flow is too low Check and make sure that:
▪ All shut-off valves of the water circuit
are completely open.
▪ The water filter is clean. Clean if
necessary.
▪ There is no air in the system. Purge air
if necessary. You can purge air
manually (see
"To perform a manual
air purge" [
4
249]) or use the
automatic air purge function (see "To
perform an automatic air
purge" [
4
249]).
▪ The water pressure is >1 bar.
▪ The expansion vessel is NOT broken.
▪ The resistance in the water circuit is
NOT too high for the pump (see the
ESP curve).
If the problem persists after you have
conducted all of the above checks,
contact your dealer. In some cases, it is
normal that the unit decides to use a
low water flow.
The water volume in the installation is
too low Make sure that the water volume in the
installation is above the minimum
required value (see
"8.5.3 To check the
water volume and flow rate" [
4
108]).