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EKHBX016BB3V3S

Indoor unit for air to water heat pump system

4PW62598-1 – 10.2010

Installation manual

48

11.3. Error codes

When a safety device is activated, the user interface LED will be
flashing, and an error code will be displayed.

A list of all errors and corrective actions can be found in the table
below.

Reset the safety by turning the unit OFF and back ON.

In case this procedure for resetting the safety is not successful,
contact your local dealer.

Instruction to turn the unit OFF

User interface mode 

(heating/cooling 

=

)

Domestic water 

heating mode (

w

)

Push the 

y

 button

Push the 

v

 button

ON

ON

1 time

1 time

ON

OFF

1 time

OFF

ON

1 time

OFF

OFF

Error 

code

Failure cause

Corrective action

80

Inlet water temperature 
thermistor failure (inlet water 
thermistor broken)

Contact your local dealer.

81

Outlet water temperature 
thermistor failure (outlet water 
temperature sensor broken)

Contact your local dealer.

89

Water heat exchanger freeze-up 
failure (due to water flow too low)

Refer to error code 

7H

.

Water heat exchanger freeze-up 
failure (due to refrigerant 
shortage)

Contact your local dealer.

7H

Flow failure (water flow too low 
or no water flow at all, minimum 
required water flow is 16 l/min)

• Check that all shut-off valves 

of the water circuit are 
completely open.

• Check if the water filter needs 

cleaning.

• Check that the unit is 

operating within its operating 
range (refer to 

"12. Technical 

specifications" on page 50

).

• Also refer to 

"6.9. Charging 

water" on page 17

.

• Make sure there is no air in 

the system (purge air).

• Check on the manometer that 

there is sufficient water 
pressure. The water pressure 
must be >1 bar (water is cold).

• Check that the pump speed 

setting is on the highest 
speed.

• Check that the selected pump 

can deliver the required flow 
and ESP.

• Make sure that the expansion 

vessel is not broken.

• Check that the resistance in 

the water circuit is not too high 
for the pump (refer to 

"8.8. Setting the pump speed" 
on page 25

).

• If this error occurs at defrost 

operation (during space 
heating or domestic water 
heating), make sure that the 
backup heater power supply is 
wired correctly and that fuses 
are not blown.

• If EKHWSU version of 

domestic hot water tank is 
installed, check if the setting of 
the additional thermostat in 
the tank switch box is correct 
(

50°C).

• Check that the pump fuse 

(FU2) and PCB fuse (FU1) are 
not blown.

8F

Outlet water temperature of 
indoor unit too high (>75°C) 
during domestic water heating

• Check that the contactor of the 

electric backup heater is not 
short circuited.

• Check that the outlet water 

thermistor is giving the correct 
read out.

8H

Outlet water temperature of 
indoor unit too high (>65°C)

• Check that the contactor of the 

electric backup heater is not 
short circuited.

• Check that the outlet water 

thermistor is giving the correct 
read out.

A1

Indoor unit PCB defective

Contact your local dealer.

A5

Too low (during cooling 
operation) or too high (during 
heating operation) refrigerant 
temperature (measured by R3T)

Contact your local dealer.

AA

Backup heater thermal protector 
is open 

Reset the thermal protector by 
pressing the reset button (refer 
to 

"5.2. Main components" on 

page 10

 for location of the reset 

button).

Check the reset button of the 
thermal protector. 
If both the thermal protector and 
the controller are reset, but the 

AA

 error code persists, the 

backup heater thermal fuse has 
blown.

Contact your local dealer.

AC

Booster heater thermal protector 
is open (applies only to 
installations with a domestic hot 
water tank with built-in electrical 
booster heater (EKHW*))

Reset the thermal protector.

Secondary thermal protector is 
open (applies only to units with a 
EKHWSU domestic hot water 
tank installed)

Reset the thermal protector.

C0

Flow switch failure (flow switch 
remains closed while pump is 
stopped)

Check that the flow switch is not 
clogged with dirt.

C4

Heat exchanger thermistor 
failure (heat exchanger 
temperature sensor broken)

Contact your local dealer.

E1

Outdoor unit PCB defective

Contact your local dealer.

E3

Abnormal high pressure

Check that the unit is operating 
within its operating range (refer 
to 

"12. Technical specifications" 

on page 50

).

Contact your local dealer.

E4

Actuation of low pressure sensor

Check that the unit is operating 
within its operating range (refer 
to 

"12. Technical specifications" 

on page 50

).

Contact your local dealer.

E5

Overload activation of 
compressor

Check that the unit is operating 
within its operating range (refer 
to 

"12. Technical specifications" 

on page 50

).

Contact your local dealer.

E7

Fan lock failure (fan is locked)

Check if the fan is not obstructed 
by dirt. If the fan is not 
obstructed, contact your local 
dealer.

E9

Malfunction of electronic 
expansion valve

Contact your local dealer.

EC

Domestic hot water temperature 
too high (>89°C)

• Check that the contactor of the 

electric booster heater is not 
short circuited.

• Check that the domestic hot 

water thermistor is giving the 
correct read out.

F3

Too high discharge temperature 
(e.g. due to outdoor coil 
blockage)

Clean the outdoor coil. If the coil 
is clean, contact your local 
dealer.

H3

Malfunctioning HPS system

Contact your local dealer.

H9

Outdoor temperature thermistor 
failure (outdoor thermistor is 
broken)

Contact your local dealer.

HC

Domestic hot water tank 
thermistor failure

Contact your local dealer.

J1

Malfunction of pressure sensor 

Contact your local dealer.

J3

Discharge pipe thermistor failure

Contact your local dealer.

J5

Suction pipe outdoor unit 
thermistor failure

Contact your local dealer.

J6

Aircoil thermistor frost detection 
failure

Contact your local dealer.

J7

Aircoil thermistor mean 
temperature failure

Contact your local dealer.

Error 

code

Failure cause

Corrective action

Summary of Contents for EKHBX016BB3V3S

Page 1: ...INSTALLATION MANUAL EKHBX016BB3V3S Indoor unit for air to water heat pump system...

Page 2: ...35 48 142 101 502 2 3 4 5 48 39 96 361 1 1 4 1 1 4 MBSP 895 922 830 469 260 B B T T 350 300 500 2x 2x 1x 1x 1x 1 2 3 4 5 30 90 2 1 3 4 1 2 3 4...

Page 3: ...condo le prescrizioni per 07 v v v 08 de acordo com o previsto em 09 10 under iagttagelse af bestemmelserne i 11 enligt villkoren i 12 gitt i henhold til bestemmelsene i 13 noudattaen m r yksi 14 za d...

Page 4: ...cable 20 Connection of the valve control cables 20 Connection of the bottom plate heater 21 Connection of the pump 21 Connection to a bene t kWh rate power supply 21 7 4 Relocation of the digital cont...

Page 5: ...eration of the unit always contact your local dealer for advice and information Improper installation or attachment of equipment or accessories could result in electric shock short circuit leaks re or...

Page 6: ...the indoor unit and allows remote alarm output heating cooling ON OFF output bivalent operation permission signal for the auxiliary boiler or additional external backup heater permission signal Refer...

Page 7: ...oom thermostat optional Pump operation and space heating When the room thermostat T is connected to the indoor unit the pump 5 will operate when there is a heating request from the room thermostat and...

Page 8: ...stic water heating mode 2 Only applicable for tank with built in electrical booster heater EKHW INFORMATION Details on pump con guration can be found under 8 3 Pump operation con guration on page 24 N...

Page 9: ...application without the room thermostat connected to the indoor unit but with the heating only room thermostat set heating only controlling the oor heating and the heating cooling thermostat set heat...

Page 10: ...ays provided by the domestic hot water tank which is connected to the Daikin indoor unit The auxiliary boiler must be integrated in the piping work and in the eld wiring according to the illustrations...

Page 11: ...o as to achieve the target leaving water temperature as set on the user interface When weather dependent operation is active the water temperature is determined automatically depending on the outdoor...

Page 12: ...icker inside indoor unit cover 5 Indoor unit cover xing screw INFORMATION The advantage of the dual set point control is that the heat pump will can operate at the lowest required leaving water temper...

Page 13: ...access to the switch box components e g to connect the eld wiring the switch box service panel can be removed Thereto loosen the front screws and unhitch the switch box service panel 5 2 Main compone...

Page 14: ...ackup heater thermal protector The backup heater is equipped with a thermal protector The thermal protector is activated when the temperature becomes too high 18 Backup heater thermal fuse The backup...

Page 15: ...the hydrobox unit on a rm wall and not in nor close to a sound sensitive environment e g bedroom NOTICE The electrical wiring diagram can be found on the inside of the switch box cover R4T H2O t R3T t...

Page 16: ...vessels Where acidic or alkaline vapour is present 6 2 Dimensions and service space Unit of measurement mm Dimensions of the unit see gure 3 1 Flexible drain hose 2 Water outlet connection 3 Water in...

Page 17: ...ed with the drain pan kit 6 6 Refrigerant pipework For all guidelines instructions and speci cations regarding refrigerant pipework between the indoor unit and the outdoor unit please refer to the out...

Page 18: ...door unit If air moisture or dust gets in the water circuit problems may occur Therefore always take into account the following when connecting the water circuit Use clean pipes only Hold the pipe end...

Page 19: ...er volume in the water circuit is 100 l In this example no action or adjustment is required INFORMATION In most applications this minimum water volume will have a satisfying result In critical process...

Page 20: ...WORK 7 1 Precautions on electrical wiring work NOTICE Be careful not to deform the unit piping by using excessive force when connecting the piping Deformation of the piping can cause the unit to malfu...

Page 21: ...y contact S3S Dual set point 2 contact S4S Dual set point 1 contact SS1 DIP switch TR1 Transformer 24 V for PCB V1S Spark suppression 1 V2S Spark suppression 2 X1M X9M Terminal blocks X6Y X9B Connecto...

Page 22: ...erminal 3 Fix the cable with cable ties to the cable tie mountings to ensure strain relief Item Description Required number of conductors Maximum running current 1 Power supply cable for outdoor unit...

Page 23: ...to ensure strain relief 3 Depending on the required pump operation set DIP switch SS2 3 and eld setting F 00 See 8 3 Pump operation con guration on page 24 and eld setting F 00 in F Option setup on pa...

Page 24: ...ill not operate Possible types of bene t kWh rate power supply Possible connections and requirements to connect the equipment to such power supply are illustrated in the gure below 1 Bene t kWh rate p...

Page 25: ...enabled the screed dry out function can not be enabled When connecting the equipment to a bene t kWh rate power supply change eld setting d 01 When bene t kWh rate power supply is of type 1 or indoor...

Page 26: ...ECTRIC SHOCK See 2 General safety precautions on page 2 WARNING Switch off the power supply before opening the switch box service panel and making any changes to the DIP switch settings 1 4 3 2 1 ON O...

Page 27: ...on the pump will then run every 5 minutes during 3 minutes to check the water temperature UI UI UI SS2 3 ON wiring on when space heating or cooling is on y UI UI UI Heating only thermostat SS2 3 ON w...

Page 28: ...k the switch box on loose connections or damaged electrical components 8 Fixation Check that the unit is properly xed to avoid abnormal noises and vibrations when starting up the unit 9 Damaged equipm...

Page 29: ...ppropriate eld setting second code 4 Press the pfi button and pfj button to change the set value of the select eld setting 5 Save the new value by pressing the pr button 6 Repeat step 2 through 4 to c...

Page 30: ...point at high ambient temperature Hi2_Ti the target outgoing water temperature when the outdoor temperature equals or rises above the high ambient temperature Hi2_A Note that the Hi2_Ti value should b...

Page 31: ...eration is only allowed if heat pump is out of operation range of heat pump domestic water heating mode TA 5 03 or TA 35 C or domestic hot water temperature is 2 C lower then the heat pump OFF tempera...

Page 32: ...ay See operation manual When setting 4 03 2 the booster heater will be allowed to operate when TA 5 03 independent of the status of 5 02 If bivalent operation is enabled and permission signal for auxi...

Page 33: ...and the backup heater during domestic hot water operation When the space heating priority function is enabled it is assured that the full capacity of the heat pump is used as much as possible for spa...

Page 34: ...cheduled storage 6 03 1 scheduled reheat 6 05 1 disinfection function 2 01 1 activated A Scheduled storage operation activated at 6 04 heat up domestic hot water untill domestic hot water user interfa...

Page 35: ...t the domestic hot water set point is according to your requirements Start with a low domestic hot water storage set point and only increase if you feel that the domestic hot water supply temperature...

Page 36: ...t set point can be a xed value or weather dependent The second set point heating 7 03 should be linked to the heat emitters which requires the highest set point in heating mode Example fan coil unit T...

Page 37: ...y applicable in heating mode INFORMATION When heat pump is active in domestic water heating mode the delay time of booster heater is 8 03 When heat pump is not active in domestic water heating mode th...

Page 38: ...is eld setting allows for distinction between detection of an alarm and detection of a power failure to the unit Bivalent operation Applies only to installations with an auxiliary boiler alternating o...

Page 39: ...on 5 when bivalent operation function is enabled Daikin shall not be held liable for any damage resulting from failure to observe this rule INFORMATION In case the outdoor unit is NOT ERLQ_CA or ERHQ_...

Page 40: ...A Outdoor temperature R Range L Local shift value 1 00 1 04 Applicable eld settings of the weather dependent set point 1 E Unit information readout E 00 Readout of the software version example 23 E 01...

Page 41: ...mperature below which the bottom plate heater will be activated by indoor unit in order to prevent ice build up in the bottom plate of the outdoor unit at lower outdoor temperatures F 03 Bottom plate...

Page 42: ...heater EKHTS 4 03 5 60 xed 5 C 03 Set point only in combination with domestic hot water tank with built in electrical booster heater EKHW 4 03 5 70 55 80 5 C 04 Interval only in combination with dome...

Page 43: ...time storage start time 1 00 0 00 23 00 1 00 hour 05 Scheduled time reheat or continuous reheat 0 OFF 0 1 2 1 06 Scheduled time reheat start time 15 00 0 00 23 00 1 00 hour 07 Domestic hot water rehe...

Page 44: ...04 Not applicable Do not change the default value 0 c Read only C Setup on EKRP1HB digital I O PCB 00 Solar priority mode setting 0 0 1 1 01 Alarm output logic 0 0 1 1 02 X1 X2 function Bivalent opera...

Page 45: ...point of selected action number F 05 25 0 d 15 55 1 C 07 Time of selected action number F 05 0 d 0 72 12 hour 08 Under oor heating screed dry out program enabled disabled 0 OFF 0 1 1 09 Latest action...

Page 46: ...displayed To start the test run operation press the y button To test the domestic water heating operation push the v button The test run operation will start without pressing the y button 3 The test r...

Page 47: ...y out program as follows 1 Set in F 08 Under oor heating screed dry out program enabled disabled to 1 enabled 2 When nished press the z button to exit the FIELD SET MODE 2 Activate 1 Push the z button...

Page 48: ...applications with domestic hot water tank only and K4M by use of an ohmmeter All contacts of these contactors must be in open position DANGER ELECTRIC SHOCK Before carrying out any maintenance or rep...

Page 49: ...ring and immediately after operation See 2 General safety precautions on page 2 INFORMATION For problems related to the optional solar kit for domestic water heating refer to the troubleshooting in th...

Page 50: ...he backup heater operation status eld setting 4 00 is turned on see 8 9 Field settings on page 26 Check whether or not the thermal protector of the backup heater has been activated refer to Main compo...

Page 51: ...tlet water thermistor is giving the correct read out A1 Indoor unit PCB defective Contact your local dealer A5 Too low during cooling operation or too high during heating operation refrigerant tempera...

Page 52: ...your local dealer U3 Under oor heating screed dry out program has been stopped by another error or by pushing operation off button or by power failure The error can only be reset in the test mode as...

Page 53: ...ter drain hose nipple refrigerant liquid side 9 5 mm 3 8 inch refrigerant gas side 15 9 mm 5 8 inch Expansion vessel volume 10 l maximum working pressure MWP 3 bar Internal water volume 5 5 l Pressure...

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Page 56: ...4PW62598 1 10 2010 Copyright 2010 Daikin...

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