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10 Hand-over to the user

Installer reference guide

69

EPGA11~ EA9W
Daikin Altherma – Low temperature split
4P556075-1 – 2019.02

Example:

t

T

A1

25°C (1)

35°C (2)

24h (1)

36h (2)

T

Desired leaving water temperature (15~55°C)

t

Duration (1~72 h)

(1)

Action step 1

(2)

Action step 2

To program an underfloor heating screed dryout
schedule

1

Set the user permission level to Installer. See 

"To

change the user permission level" on page 37

.

2

Go to the programming screen [A.4.2]:
Commissioning > UFH screed dryout > Program.

3

Program the schedule:

To add a new step, select an empty line and change
its value. To delete a step and all steps below it,
decrease the duration to "–".

▪ Scroll through the schedule.

▪ Adjust the duration (between 1 and 72 hours) and

temperatures (between 15°C and 55°C).

4

Press the left dial to save the schedule.

To perform an underfloor heating screed dryout

Conditions: 

Make  sure  all  operation  is  disabled.  Go  to  the

Operation menu and turn off Room, Space heating/cooling and Tank
operation.

1

Set the user permission level to Installer. See 

"To

change the user permission level" on page 37

.

2

Go to [A.4]: Commissioning > UFH screed dryout.

3

Set a dryout program: go to Program and use the
UFH screed dryout programming screen.

4

Select OK to confirm.

Result: 

The underfloor heating screed dryout starts.

It stops automatically when done.

To stop the test run manually:

1

Go to Stop UFH screed dryout.

2

Select OK to confirm.

To read out the status of an underfloor heating
screed dryout

Prerequisite: 

You  are  performing  an  underfloor  heating  screed

dryout.

1

Press  .

2

A  graph  highlighting  the  current  step  of  the  screed  dryout
schedule,  the  total  remaining  time,  and  the  current  desired
leaving water temperature will be displayed.

Press the left dial to access the menu structure and view the status
of sensors and actuators and to adjust the current program.

To stop an underfloor heating screed dryout

When the program is stopped by an error, an operation switch off, or
a power failure, the U3 error will be displayed on the user interface.
To  resolve  the  error  codes,  see 

"12.4  Solving  problems  based  on

error codes" on page 75

.

1

Start in the UFH screed dryout screen.

2

Open the menu and select Stop UFH screed dryout.

3

Select OK to confirm.

Result: 

The underfloor heating screed dryout is

stopped.

When the program is stopped due to an error, an operation switch-
off,  or  a  power  failure,  you  can  read  out  the  underfloor  heating
screed dryout status:

1

Go to [A.4.3]: Commissioning > UFH screed dryout >
Status

2

You can read out the value here: Stopped at + the
step where the underfloor screed dryout was
stopped.

3

Modify and restart the execution of the program.

10

Hand-over to the user

Once the test run is finished and the unit operates properly, please
make sure the following is clear for the user:

▪ Fill in the installer setting table (in the operation manual) with the

actual settings.

▪ Make  sure  that  the  user  has  the  printed  documentation  and  ask

him/her to keep it for future reference. Inform the user that he can
find the complete documentation at the URL mentioned earlier in
this manual.

▪ Explain the user how to properly operate the system and what to

do in case of problems.

▪ Show the user what to do for the maintenance of the unit.

▪ Explain  the  user  about  energy  saving  tips  as  described  in  the

operation manual.

11

Maintenance and service

NOTICE

Maintenance  MUST  be  done  by  an  authorized  installer  or
service agent.

We  recommend  performing  maintenance  at  least  once  a
year. However, applicable legislation might require shorter
maintenance intervals.

11.1

Overview: Maintenance and
service

This chapter contains information about:

▪ The yearly maintenance of the outdoor unit

▪ The yearly maintenance of the indoor unit

11.2

Maintenance safety precautions

DANGER: RISK OF ELECTROCUTION

DANGER: RISK OF BURNING

NOTICE: Risk of electrostatic discharge

Before performing any maintenance or service work, touch
a metal part of the unit in order to eliminate static electricity
and to protect the PCB.

Summary of Contents for Altherma EPGA16DAV3

Page 1: ...ference guide Daikin Altherma Low temperature split English Installer reference guide Daikin Altherma Low temperature split EPGA11DAV3 EPGA14DAV3 EPGA16DAV3 EAVZ16S18DA6V EAVZ16S23DA6V EAVZ16S18DA9W E...

Page 2: ...hanging the pre pressure of the expansion vessel 21 6 3 5 To check the water volume Examples 21 6 4 Preparing electrical wiring 21 6 4 1 About preparing electrical wiring 21 6 4 2 About preferential k...

Page 3: ...Symptom The system is making gurgling noises after commissioning 73 12 3 5 Symptom The pump is making noise cavitation 73 12 3 6 Symptom The pressure relief valve opens 73 12 3 7 Symptom The water pr...

Page 4: ...oor unit are best done under dry weather conditions to avoid water ingress In accordance with the applicable legislation it might be necessary to provide a logbook with the product containing at least...

Page 5: ...side down Open refrigerant cylinders slowly Charge the refrigerant in liquid form Adding it in gas form may prevent normal operation CAUTION When the refrigerant charging procedure is done or when pau...

Page 6: ...erminal screws A screwdriver with a small head will damage the head and make proper tightening impossible Over tightening the terminal screws may break them Install power cables at least 1 metre away...

Page 7: ...nd service How to maintain and service the units Troubleshooting What to do in case of problems Disposal How to dispose of the system Technical data Specifications of the system Glossary Definition of...

Page 8: ...or leg in order to protect the unit during transport Proceed as shown in the figure and procedure below 1 Remove the nut a of the compressor mounting bolt 2 Remove and discard the transportation stay...

Page 9: ...1 Possible options for the outdoor unit Bottom plate heater EKBPH140L7 Prevents freeze up of the bottom plate Recommended in areas with low ambient temperature and high humidity For installation instr...

Page 10: ...nstall this LAN adapter to Control the system via a smartphone app Use the system in various Smart Grid applications For installation instructions see the installation manual of the LAN adapter LAN ad...

Page 11: ...ia the external thermostat and the thermostatic valves of the radiators in each room The heating demand signal from the external thermostat is connected to the digital input on the indoor unit X2M 35a...

Page 12: ...liary contact can be An outdoor temperature thermostat An electricity tariff contact A manually operated contact Setup Connect the following field wiring L N H Com A K2A K1A X2M BTI K2A K1A Indoor Aut...

Page 13: ...itself can produce domestic hot water of maximum 55 C 50 C if outdoor temperature is low The electrical resistance integrated in the heat pump can increase this temperature However this consumes more...

Page 14: ...d configuration No additional equipment needed 5 5 2 Consumed energy You can use the following methods to determine the consumed energy Calculating Measuring INFORMATION You cannot combine calculating...

Page 15: ...ply of the outdoor unit Power meter 2 Use a single phase power meter 5 6 Setting up the power consumption control The power consumption control Allows you to limit the power consumption of the entire...

Page 16: ...has better efficiency than the electrical heater Therefore the electrical heater is limited and turned OFF first The system limits power consumption in the following order 1 Turns OFF the backup heate...

Page 17: ...unit INFORMATION Also read the precautions and requirements in the General safety precautions chapter Mind the following spacing guidelines see Service space Outdoor unit in the chapter Technical dat...

Page 18: ...pplicable legislation for example national gas regulation and are executed only by authorised persons 6 2 2 Additional installation site requirements of the outdoor unit in cold climates Protect the o...

Page 19: ...nserting it through a wall to prevent dust and or particles entering the pipe Use a decent thread sealant to seal connections Insulation Insulate up to the base of the heat exchanger Freeze Protect ag...

Page 20: ...ter end point and the recirculation connection of the domestic hot water tank c d a b a Recirculation connection b Hot water connection c Shower d Recirculation pump 6 3 2 Formula to calculate the exp...

Page 21: ...H NOTICE When circulation in each or certain space heating loops is controlled by remotely controlled valves it is important that the minimum flow rate is guaranteed even if all valves are closed In c...

Page 22: ...e equipment is connected to such preferential kWh rate power supply the electricity company is allowed to interrupt power supply to the equipment for certain periods of time demand that the equipment...

Page 23: ...nside of the indoor unit Backup heater type Power supply Required number of conductors 6V 1N 230 V 6V 2 GND 3 230 V 6T1 3 GND 9W 3N 400 V 4 GND 7 Installation 7 1 Overview Installation This chapter de...

Page 24: ...4 7 4 4 To connect the drain hose to the drain on page 26 When you need access to the high voltage switch box 2 T25 7 2 4 To open the switch box cover of the indoor unit 4 T25 4 T25 7 2 5 To lower the...

Page 25: ...on drawing Prepare 6 sets of anchor bolts nuts and washers field supply as follows 150 6 2 0 350 3 4 5 3 5 5 a mm 2 6 1 5 6 M12 a Make sure not to cover the drain holes In any case make sure the unit...

Page 26: ...he following illustration field supply 2 Place the 2 cables over the outdoor unit 3 Insert a rubber sheet between the cables and the outdoor unit to prevent the cables from scratching the paint field...

Page 27: ...r piping INFORMATION Also read the precautions and requirements in the following chapters General safety precautions Preparation 7 5 3 To connect the water piping Outdoor unit c b a a d c a Water inle...

Page 28: ...mber of zones Single zone NOTICE Install air purge valves at all local high points NOTICE A pressure relief valve field supply with an opening pressure of maximum 10 bar must be installed on the domes...

Page 29: ...col ALWAYS compare the requirements from the table above with the specifications provided by the glycol manufacturer If necessary meet the requirements set by the glycol manufacturer The added concent...

Page 30: ...E When freeze protection valves are installed do NOT select a minimum cooling setpoint lower than 8 C 8 C default If lower freeze protection valves can open during cooling operation Heater tape field...

Page 31: ...G ALWAYS use multicore cable for power supply cables 7 6 4 Guidelines when connecting the electrical wiring Keep the following in mind If stranded conductor wires are used install a round crimp style...

Page 32: ...s piping 6 Install the switch box cover INFORMATION When installing field supply or option cables foresee sufficient cable length This will make it possible to remove reposition the switch box and gai...

Page 33: ...wer supply c Preferential power supply contact 2 Fix the cables with cable ties to the cable tie mountings INFORMATION In case of preferential kWh rate power supply connect X11Y to X11YB The necessity...

Page 34: ...rator if necessary that the equipment is connected only to a supply with a system impedance Zsys less than or equal to Zmax c 6V d 6T1 Connect the backup heater power supply as follows X6M F1B Q1DI a...

Page 35: ...illustration below X2M X5M X1M A5P A4P YC Y1 Y2 Y3 Y4 X1M Y1 YC 7 9 a b a Installation of EKRP1HB is required b Prewiring between X2M 7 9 and Q1L thermal protector backup heater Do NOT change 2 Fix th...

Page 36: ...unit will ignore the safety thermostat contact INFORMATION The preferential kWh rate power supply contact is connected to the same terminals X5M 9 10 as the safety thermostat for the additional zone I...

Page 37: ...678 Additional menu items and installer settings are now available 5678 Installer Advanced user pin code The Advanced user pin code is 1234 Additional menu items for the user are now visible User pin...

Page 38: ...on page 52 Comfort setpoint 5 2 Eco setpoint 5 3 Reheat setpoint 5 4 8 3 Possible screens 8 3 1 Possible screens Overview The most common screens are as follows a b c c2 c1 a Home screen b Main menu s...

Page 39: ...case of a malfunction on page 75 for more information Item Description Room Restriction Only displayed if a room thermostat is connected to the indoor unit Set the room temperature Main zone Shows the...

Page 40: ...s screen Go through the temperatures Change the temperature Possible actions on this screen Go to the next temperature Confirm changes and proceed Item Description a Possible weather dependent zones M...

Page 41: ...efined 1 2 Select Copy Edit Copy Result C is displayed next to the copied day 3 Select Tuesday Mon Sat Wed Fri Thu Tue Sun User defined 1 C 4 Select Paste Copy Paste C Result Mon Sat Wed Fri Thu Tue S...

Page 42: ...urn ON C 2 Space heating cooling Room thermostat control C 07 2 Allow for the user interface used as room thermostat to take care of room frost protection Choose 1 4 1 1 Room Antifrost Activation Yes...

Page 43: ...gs can be used to compensate for situations where the user interface used as room thermostat or the external room sensor CANNOT be installed on the ideal installation location see 5 7 Setting up an ex...

Page 44: ...water temperature when the outdoor temperature equals or drops below the low ambient temperature 9 03 C 9 02 C Note This value should be higher than 1 09 as for low outdoor temperatures less cold wate...

Page 45: ...unit is connected to a high temperature emitter system and simultaneous demand exists on both emitter zones and if the high emitter system leaving water setpoint is chosen bigger than 60 C in the com...

Page 46: ...will only be achieved after some operation time when the setpoint is being reached because of the big difference between leaving water temperature setpoint and inlet temperature at startup The target...

Page 47: ...emperature zone can close under these circumstances INFORMATION During defrost operation the shut off valve is ALWAYS opened During thermo If F 0B is enabled the shut off valve closes when there is no...

Page 48: ...ature 25 C 43 C 0 05 Desired leaving water temperature when the outdoor temperature equals or drops below the low ambient temperature 9 07 C 9 08 C Note This value should be higher than 0 04 as for lo...

Page 49: ...ol down a space You do NOT have to tell the system which space operation mode to use To determine if a heating cooling heat pump model is installed 1 Go to 4 Space heating cooling 2 Check if 4 1 Opera...

Page 50: ...nge 1 C 10 C N A 4 0D Offset Ensures that the active desired room temperature is always reached In heating mode the space operation ONLY changes when the room temperature rises above the desired heati...

Page 51: ...pump speed limitation for the main zone 9 0E and additional zone 9 0D defines the maximum pump speed In normal conditions the default setting should NOT be modified The pump speed limitation will be o...

Page 52: ...oom frost protection see 8 4 2 Room on page 42 8 4 6 Tank Tank setpoint screen You can set the domestic hot water temperature using the setpoint screen For more information about how to do this see 8...

Page 53: ...ording to a schedule See the operation manual for more details Disinfection Applies only to installations with a domestic hot water tank The disinfection function disinfects the domestic hot water tan...

Page 54: ...emperature the tank heats up to the reheat temperature The minimum ON temperature is 20 C even if setpoint hysteresis is smaller than 20 C Code Description 5 9 6 00 Heat pump ON hysteresis 2 C 40 C Re...

Page 55: ...time and date INFORMATION By default daylight savings time is enabled and clock format is set to 24 hours If you want to change these settings you can do this in the menu structure User settings Time...

Page 56: ...0 valuta kWh with 2 significant values INFORMATION If no schedule is set the Electricity price for High is taken into account To set the electricity price schedule timer 1 Go to 7 5 4 User settings El...

Page 57: ...06 Is a domestic hot water tank installed in the system E 07 What kind of domestic hot water tank is installed DHW pump Code Description 9 2 2 D 02 DHW pump 0 No DHW pump NOT installed 1 Instant hot...

Page 58: ...ilibrium Is backup heater operation allowed above equilibrium temperature during space heating operation 1 NOT allowed 0 Allowed 9 3 7 5 01 Equilibrium temperature Outdoor temperature below which oper...

Page 59: ...tom water layer of the tank because the heat exchanger coil is not operational with a warmer top layer Range 0 C 20 C Timers for simultaneous space and domestic hot water operation request 8 02 Anti r...

Page 60: ...Closed The outdoor unit is connected to a preferential kWh rate power supply When the preferential kWh rate signal is sent by the electricity company the contact will close and the unit will go in fo...

Page 61: ...meter in accordance with the power meter specifications It is possible to connect up to 2 power meters with different pulse frequencies If only 1 or no power meter is used select None to indicate the...

Page 62: ...calc Bivalent ON temperature variable Below this temperature the auxiliary boiler will always be ON Tcalc can never go below C 03 or above C 03 C 04 3 C Fixed hysteresis to prevent too much switching...

Page 63: ...e type that power supply is interrupted always enable the auto restart function Continuous indoor unit control can be guaranteed independent of the preferential kWh rate power supply status by connect...

Page 64: ...me date Holiday Quiet Electricity price Gas price C Operation Room Space heating cooling Tank B User profile 7 3 Holiday Activation From Till 7 4 Quiet Activation Schedule 7 5 Electricity price High M...

Page 65: ...pply Benefit kWh power supply Allow heater Allow pump 9 2 Domestic hot water Domestic hot water DHW pump DHW pump schedule Solar 9 9 Power consumption control Power consumption control Type Limit Limi...

Page 66: ...field wiring has been carried out according to this document and the applicable legislation Between the local supply panel and the outdoor unit Between indoor unit and outdoor unit Between the local...

Page 67: ...1 Performing a manual air purge for both zones 2 Performing an automatic air purge for both zones INFORMATION Start by performing a manual air purge When almost all the air is removed perform an auto...

Page 68: ...derfloor heating screed dryout This function is used for drying out the screed of an underfloor heating system very slowly during the construction of a house It allows the installer to program and exe...

Page 69: ...dryout When the program is stopped by an error an operation switch off or a power failure the U3 error will be displayed on the user interface To resolve the error codes see 12 4 Solving problems base...

Page 70: ...6 Screw the drain cap back on 7 Reattach the magnetic sleeve 8 Check the pressure of the water circuit If required add water NOTICE When checking the magnetic filter dirt separator for tightness hold...

Page 71: ...e respective circuit breaker Prerequisite Close the cold water supply Prerequisite Open all the hot water tapping points to allow air to enter the system 1 Remove the top panel the user interface pane...

Page 72: ...lips to fix the water filter to the water circuit pipes 3 Make sure that the air purge valve of the water filter is in the open position 4 Open the valve if equipped of the water circuit towards the e...

Page 73: ...the installer If you purge air from the heat emitters or collectors mind the following WARNING Air purging heat emitters or collectors Before you purge air from heat emitters or collectors check if or...

Page 74: ...k and make sure that the space heating priority settings have been configured appropriately Make sure that the space heating priority status has been enabled Go to 9 6 1 Installer settings Balancing S...

Page 75: ...1 04 Leaving water temperature sensor not properly mounted 81 06 Entering water temperature thermistor abnormality indoor unit 89 01 Heat exchanger frozen 89 02 Heat exchanger frozen 89 03 Heat exchan...

Page 76: ...e Detailed error code Description U2 00 OU Defect of power supply voltage U3 00 Under floor heating screed dryout function not completed correctly U4 00 Indoor outdoor unit communication problem U5 00...

Page 77: ...during pump down air will be sucked into the system Compressor breakdown or damage to the system can result due to abnormal pressure in the refrigerant cycle Pump down operation will extract all refri...

Page 78: ...lve stem c Field piping connection d Stem cap Keep both stop valves open during operation Do NOT apply excessive force to the valve stem Doing so may break the valve body ALWAYS make sure to secure th...

Page 79: ...E 300 300 300 300 300 1000 150 150 150 150 150 150 150 1000 1000 1000 500 HD HU HD HU HB HU HD HU HB HU a b c d e eB eD A B C D E HB HU HD A C Left side and right side obstacles walls baffle plates B...

Page 80: ...r m Accumulator n Economiser heat exchanger o Inverter PCB heat sink p Plate heat exchanger E1H Crankcase heater M1C Compressor M1F Upper fan motor M2F Lower fan motor R1T Thermistor outdoor air R2T T...

Page 81: ...ot water hot water OUT loose nut 3 4 d1 Gas refrigerant IN heating mode condenser d2 Liquid refrigerant OUT heating mode condenser e Pump main mixed zone f Shut off valve male female 1 if equipped g E...

Page 82: ...English Translation Legend Legend Field supply Field supply English Translation Optional Optional Part n Part n Description Description A1P Printed circuit board main A2P Printed circuit board noise...

Page 83: ...D V4D A1P Diode V1R A1P IGBT power module V2R A1P Diode module V1T V3T A1P Insulated Gate Bipolar Transistor IGBT X1M Terminal strip Y1E Electronic expansion valve main Y3E Electronic expansion valve...

Page 84: ...ature On OFF thermostat wired On OFF thermostat wired On OFF thermostat wireless On OFF thermostat wireless Ext thermistor External thermistor Heat pump convector Heat pump convector Position in switc...

Page 85: ...tat For safety thermostat Inrush Inrush current Max load Maximum load Normally closed Normally closed Normally open Normally open Safety thermostat Safety thermostat English Translation Safety thermos...

Page 86: ...TS 2 core 3m included signal A13P P1 P2 LAN adapter A14P P1 P2 user interface communication 2 core communication 2 core 4 core 5 core for C H operation 4 core for H only operation 3 core for C H opera...

Page 87: ...User Person who is owner of the product and or operates the product Applicable legislation All international European national and local directives laws regulations and or codes that are relevant and...

Page 88: ...1 10 Field settings table 8 7 5 8291 Applicable indoor units EAVZ16S18DA6V EAVZ16S23DA6V EAVZ16S18DA9W EAVZ16S23DA9W Notes 1 6V 2 9W 3 EKHVCONV2 4 EAVZ16S18 5 EAVZ16S23 4P556077 1 2018 12...

Page 89: ...50 C 3 5 0 02 R W 10 25 C step 1 C 15 C 3 5 0 03 R W 40 5 C step 1 C 10 C Cooling WD curve 3 6 0 04 R W 9 07 9 08 C step 1 C 8 C 3 3 6 0 05 R W 9 07 9 08 C step 1 C 12 C 3 3 6 0 06 R W 25 43 C step 1...

Page 90: ...4 C 2 increase 4 C span 4 C 3 increase 2 C span 8 C 4 increase 4 C span 8 C 4 B 9 04 R W 1 4 C step 1 C 1 C 4 C 2 06 R W 0 Disabled 1 Enabled Tank 5 2 6 0A R W 30 6 0E C step 1 C 60 C 5 3 6 0B R W 30...

Page 91: ...02 C step 1 C 22 C 3 9 1 1 09 R W 9 03 9 02 C step 1 C 18 C 3 Additional zone 9 1 2 0D R W 0 Underfloor heating 1 Fancoil unit 2 Radiator 9 1 R W 0 Fixed 1 WD heating fixed cooling 3 2 Weather depende...

Page 92: ...0 C step 1 C 10 C 9 6 4 8 02 R W 0 10 hour step 0 5 hour 0 5 hour 9 6 5 8 00 R O 0 20 min step 1 min 1 min 9 6 6 8 01 R W 5 95 min step 5 min 30 min 9 6 7 8 04 R W 0 95 min step 5 min 95 min Installer...

Page 93: ...0E R W 40 5 C step 1 C 10 C 9 I 1 00 R W 40 5 C step 1 C 10 C 9 I 1 01 R W 10 25 C step 1 C 15 C 9 I 1 02 R W 9 01 9 00 step 1 C 35 C 9 I 1 03 R W 9 01 min 45 9 00 C step 1 C 25 C 9 I 1 04 R W 0 Disab...

Page 94: ...the maximum allowed current over the heatpump What is the desired delta T in heating for the additional zone What is the maximum desired room temperature in heating What is the averaging time for the...

Page 95: ...1 C 55 C 9 I 9 01 R W 15 37 C step 1 C 25 C 9 I 9 02 R W 18 22 C step 1 C 22 C 3 The temperature difference determining the heat pump ON temperature The temperature difference determining the heat pum...

Page 96: ...R O 3 6V 1 4 9W 2 9 I E 04 R O 0 No 1 Yes 9 I E 05 R O 0 No 1 Yes 9 I E 06 R O 0 No 1 Yes 9 I E 07 R O 1 Integrated 9 I E 08 R O 0 disabled 1 Enabled 9 I E 09 1 Room temperature hysteresis Pump speed...

Page 97: ...9 I F 05 0 9 I F 09 R W 0 Disabled 1 Enabled 9 I F 0A 0 9 I F 0B R W 0 No 1 Yes 9 I F 0C R W 0 No 1 Yes 9 I F 0D R W 0 Continuous 1 Sample 2 Request Close shut off valve during cooling Pump operation...

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