8 Troubleshooting
Operation manual
18
EWSAH/X06(U)D
Daikin Altherma 3 WS
4P675761-1C – 2023.02
1
Go to [8.3]:
Information
>
Dealer information
.
As end user, you have to:
▪ Keep the area around the unit clean.
▪ Keep the user interface clean with a soft damp cloth. Do NOT use
any detergents.
▪ Regularly check if the water pressure is above 1 bar.
Refrigerant
This product contains fluorinated greenhouse gases. Do NOT vent
gases into the atmosphere.
Refrigerant type: R32
Global warming potential (GWP) value: 675
Periodical inspections for refrigerant leaks may be required
depending on the applicable legislation. Contact your installer for
more information.
NOTICE
Applicable legislation on
fluorinated greenhouse gases
requires that the refrigerant charge of the unit is indicated
both in weight and CO
2
equivalent.
Formula to calculate the quantity in CO
2
equivalent
tonnes:
GWP value of the refrigerant × total refrigerant
charge [in kg]/1000
Contact your installer for more information.
WARNING: FLAMMABLE MATERIAL
The refrigerant inside this unit is mildly flammable.
WARNING
▪ The refrigerant inside the unit is mildly flammable, but
normally does NOT leak. If the refrigerant leaks in the
room and comes in contact with fire from a burner, a
heater, or a cooker, this may result in fire, or the
formation of a harmful gas.
▪ Turn OFF any combustible heating devices, ventilate
the room, and contact the dealer where you purchased
the unit.
▪ Do NOT use the unit until a service person confirms
that the part from which the refrigerant leaked has been
repaired.
WARNING
The appliance shall be stored in a room without
continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
heater).
WARNING
▪ Do NOT pierce or burn refrigerant cycle parts.
▪ Do NOT use cleaning materials or means to accelerate
the defrosting process other than those recommended
by the manufacturer.
▪ Be aware that the refrigerant inside the system is
odourless.
8
Troubleshooting
Contact
For the symptoms listed below, you can try to solve the problem
yourself. For any other problem, contact your installer. You can find
the contact/helpdesk number via the user interface.
1
Go to [8.3]:
Information
>
Dealer information
.
8.1
To display the help text in case of a
malfunction
In case of a malfunction, the following will appear on the home
screen depending on the severity:
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as
follows:
1
Press the left dial to open the main menu and go to
Malfunctioning
.
Result:
A short description of the error and the error
code is displayed on the screen.
2
Press in the error screen.
Result:
A long description of the error is displayed
on the screen.
8.2
To check the malfunction history
Conditions:
The user permission level is set to advanced end user.
1
Go to [8.2]:
Information
>
Malfunction history
.
You see a list of the most recent malfunctions.
8.3
Symptom: You are feeling too cold
(hot) in your living room
Possible cause
Corrective action
The desired room temperature is
too low (high).
Increase (decrease) the desired
room temperature. See
change the desired room
temperature"
12].
If the problem recurs daily, do
one of the following:
▪ Increase (decrease) the room
temperature preset value. See
the user reference guide.
▪ Adjust the room temperature
schedule. See
The desired room temperature
cannot be reached.
Increase the desired leaving
water temperature in accordance
with the heat emitter type. See
"5.6.3 To change the desired
leaving water temperature"
12].
The weather-dependent curve is
set incorrectly.
Adjust the weather-dependent
curve. See the user reference
guide.
