61
A:
Check the 3G/4G/WIFI network connection is OK or not. Check the auto register device ID is
the same as the platform setup or not. Check platform address, port setup and etc. Check
platform user name and password is right or not (device default user name is admin and
password is 123456.)
Q:
The platform cannot open the bidirectional talk function.
A:
Check bidirectional talk setup is right or not. (The sampling rate is 8K, sampling bit is 16bits,
and audio format is AMR).
Q:
I can not upload the device alarm to the platform.
A:
Please go to the platform to set alarm scheme.
Q:
During the bidirectional talk process; there is too much noise on the device-end.
A:
Update platform ocx controls or update client to the latest version.
Pedestal recharge
Q:
The network cable connection is OK but I cannot recharge.
A:
There are following two possibilities.
Router or switch is not the PSE device, it does not support PoE function.
The device temperature is too high. Do not let the device at full load..
Q:
The red power indicator light of the recharger pedestal is off.
A:
Please check power cable connection. Please make sure the minuusb or the cable connection
is right.
Q:
The Ethernet port of the recharge pedestal can not backup the data?
A:
There are following two possibilities.
Check network cable connection.
Device and pedestal connection is not tight. Unplug and then insert again. Make sure the
pedestal indicator light is green.
Others
Q:
I can not find the battery on the accessories bag.
A:
The battery is beneath the clip and the cable.
Q:
I can not recharge the device,
A:
There are following two possibilities.
Check the recharger and device connection.
Device temperature is too high. Do not let the device at full load.
Q:
I can not boot up the device.
A:
There are following two possibilities.
There is no battery.
There is no power.
Q:
Plate recognition is wrong.
Summary of Contents for MPT300
Page 1: ...Mobile Portable Terminal User s Manual Version 1 0 0...
Page 3: ...ii 4 2 DSS 57 5 FAQ 59 Appendix Toxic or Hazardous Materials or Elements 63...
Page 7: ...3 Figure 1 3...
Page 30: ...26 Figure 2 24 2 7 2 1 1 Snapshot It is to set snapshot quality WDR size See Figure 2 25...
Page 41: ...37 Figure 2 36 2 7 2 3 4 Password You can change current login user password See Figure 2 37...
Page 43: ...39 Figure 2 38 Follow the prompts to scan the fingerprint See Figure 2 39 Figure 2 39...
Page 58: ...54 Figure 3 6 Now you can see the following interface please click OK button See Figure 3 7...
Page 59: ...55 Figure 3 7 System needs to reboot to complete the upgrade process...