DW-8000P
Installation Guide
13
Appendix B - Trouble Shooting
Please use the following checklist to help debugging problems with your ADI PCI NIC product.
Determine if ADI PCI NIC driver is installed correctly.
Open the Network panel in the Control Panel. The ‘ADI PCI NIC PCI Adapter’ entry under the Adapter
tab should exist. This shows that ADI PCI NIC driver is correctly installed.
Determine if modem is trained.
On your ADI PCI NIC board, when LED “LINK” is blinking, it indicates that the modem is correctly
linked to the central office modem. If the modem is not trained, please retrain the modem by rebooting
the machine.
Determine if CRCs are occurring.
On your ADI PCI NIC board, when LED “CRC” is blinking, it indicates that CRCs are occurring over
the ADSL link. CRCs can cause a reduction in data flow. To remove CRCs, please retrain the modem
and check improvement.
Determine if data flow is occurring.
To determine if data flow is occurring, please execute the program Netstat.exe (e.g. ‘netstat –e’ to view
Ethernet statistics). If data flow is occurring, the values given by Netstat should be increasing every time
it is executed.
Determine if you MAC address is valid.
To determine your MAC address, please execute the program ipconfig.exe (e.g. ‘ipconfig /all). The
MAC address is located on the line ‘Physical Address’. For example:
Physical Address ………: 00-60-F9-01-02-03
Please report your MAC address to your network administrator or service provider to determine if it is
valid or not. No duplicated address is allowed for all systems in the same network.
Determine if your IP address is valid.
To determine your IP address, please execute the program ipconfig.exe (e.g. ‘ipconfig /all’). The IP
address is located on the line ‘IP address’. For example:
IP Address …………………: 196.168.0.2
Please report your IP address to your network administrator or service provider to determine if it is
valid or not.
DW-8000P
Installation Guide
14
Appendix C - Removing DW-8000P Drivers
Windows 95/98
1. To
Delete
DW-8000P
drivers
;
on the desktop, right-click on
My Computer
, then select
Properties
, then click on the
Device Manager
tab, then double click
Network adapters
.
2. Select
the
ADI AD6481 PCI NIC ADSL Driver
, then click on the
Remove
button.
3.
A warning message “You are about to remove this device from your system” will appear. Click
OK
to remove drivers or click
Cancel
to abort the driver removal.
4.
The PC system must be restarted for the changes to take effect. Click
Yes
.
Windows 2000
1. On the desktop;
right-click
on the Network neighborhood icon, then select
Properties.
Right-click on the
Local Area Connection
icon, then select
Properties
.
2. Click the
Configure
in the
Local Area Connection Properties
.
3. Select Drivers tab in the
ADI AD6481 PCI NIC ADSL Driver
Properties, then click
Remove
.
4. Click
Yes.
Windows NT4.0
NOTE:
For driver removal, you need to logon as
Administrator
.
1.
On the desktop; double click
My Computer
, double click
Control Panel,
double click the
Network
icon and select the
Adapters
tab.
2. Select
the
ADI NIC ADSL PCI Ethernet Adapter
, then click
Remove
.
3.
A warning message will inform you that a component is about to be removed. Click
Yes
.
4. Once
the
ADI NIC ADSL PCI Ethernet Adapter
is removed from the adapter list, click
Close
.
5.
The PC system must be restarted for the changes to take effect. Click
Yes
.
