Dacor EF36BNNF Series, Use And Care Manual

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15
Warranty and Service
Warranty
What is Covered
CERTIFICATE OF WARRANTIES DACOR REFRIGERATORS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF
COLUMBIA AND CANADA:
FULL ONE YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the first
use purchaser, starting from the date of original retail purchase
or closing date for new construction, whichever period is longer.
Warranty is valid on products purchased brand new from a Dacor
Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/
porcelain blemishes, etc.) to the product or included accessories
must be reported to Dacor within 60 days of the original purchase
date to qualify for warranty coverage.
30 day limited warranty on water filter. For 30 days from the date
of purchase, when this filter is operated and maintained according
to instructions attached to or furnished with the product, Dacor
will pay for replacement parts to correct defects in materials and
workmanship.
Except as noted above, consumable parts such as filters and light
bulbs are not covered and are the responsibility of the purchaser.
LIMITED WARRANTY
In the second through fifth years from the date of purchase, when
this major appliance is operated and maintained according to
instructions attached to or furnished with the product, Dacor will
pay for factory specified parts and repair labor costs to correct
defects in materials or workmanship in the sealed refrigeration
system. These parts are: compressor, evaporator, condenser,
dryer, and connecting tubing.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service company
during regular business hours. Please note service providers are
independent entities and are not agents of Dacor.
Dealer display and model home display products with a
production date greater than 5 years, products sold “As Is,” and
products installed for non-residential use, which include but not
limited to religious organizations, fire stations, bed and breakfast,
and spas carry a one year parts warranty only. All delivery, instal-
lation, labor costs, and other service fees are the responsibility of
the purchaser.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing statement
for new construction upon request. All Dacor products must be
accessible for service.
Warranty is null and void if non-CSA approved product is trans-
ported from the U.S.A.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT
OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, F.O.B. factory to
replace the defective part.
All delivery, installation, labor costs, and other service fees are the
responsibility of the purchaser.
What is Not Covered
„
Slight color variations may be noticed because of differences
in painted parts, kitchen lighting, product placement, and other
factors; this warranty does not apply to color variation.
„
Service calls to educate the customer on proper use and care
of the product.
„
Service fees for travel to islands and remote areas, which
include but not limited to, ferries, toll roads, or other travel
expenses.
„
Consequential or incidental damage, including but not limited
to food or medicine loss, time away from work, or restaurant
meals.
„
Failure of the product when used for commercial, business,
rental, or any application other than for residential consumer
use.
„
Failure of the product caused by improper product installation.
„
Replacement of house fuses, fuse boxes, or resetting of circuit
breakers.
„
Damage to the product caused by accident, fire, flood, power
interruption, power surges, or other acts of God.
„
Liability or responsibility for damage to surrounding property
including cabinetry, floors, ceilings, and other structures or
objects around the product.
„
Breakage, discoloration, or damage to glass, metal surfaces,
plastic components, trim, paint, or other cosmetic finish
caused by improper usage, care, abuse, or neglect.
Out of Warranty
Should you experience a service issue beyond the standard
warranty period, please contact us. Dacor reviews each issue and
customer concern to provide the best possible solution based on
the circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES
ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO
OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT
OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR
PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR
BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT,
DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS
AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM THE
DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED,
ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of incon-
sequential damages, therefore the above limitations or exclusions
may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state.