30
Food is
Freezing in the
Refrigerator
Food with high water content
was placed near an air vent.
Rearrange items with high water content away from air
vents.
Refrigerator temperature
control is set incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to stabilize.
Refer to the
Refrigerator Control Panel
section for more
information.
Refrigerator is installed in a
cold environment or location.
When the refrigerator is set near 41°F (5°C), food can freeze
in the refrigerator compartment.
The refrigerator should not be used in a room with a temper-
ature below 55°F (13°C).
Refrigerator or
Freezer is Too
Cold
Temperature is set too low.
If the temperature is too cold, press the Refrigerator or
Freezer Button one increment at a time and wait for the
temperature to stabilize. Refer to the
Refrigerator Control
Panel
section for more information.
Frost or Ice
Crystals
Forming Inside
Packages
Food has been left in the
freezer for a long period of
time.
Do not store food items with high water content in the
freezer for a long period of time.
Frost or Ice
Crystals
Forming on
Packaging
Door is opened frequently or
for long periods of time.
When the doors are opened often or for long periods of
time, warm, humid air enters the compartment. This raises
the temperature and moisture level within the compartment.
Increased moisture will lead to frost and condensation. To
lessen the effect, reduce the frequency and duration of door
openings.
Door is not closing properly.
See the
Doors are Not Closing Correctly
in
Troubleshooting (page 39).
Incorrect temperature control
settings.
If the temperature is too cold, press the Refrigerator or
Freezer Button one increment at a time and wait for the
temperature to stabilize. Refer to the
Refrigerator Control
Panel
section for more information.
Troubleshooting
Problem and Solution Guide
COLD & FROST
Refer to the table below to find possible solutions to some problems you may experience
with your refrigerator.
Problem
Possible Cause
Solution
