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D-Link DCS-6110 User Manual
Section 5 - Frequently Asked Questions
6. Why am I unable to access the Fixed Dome Network Camera from a web browser?
If a router or firewall is used on the network, the correct ports for the DCS-6110 may not be configured on the router or
firewall. To correct the problem, you need to determine if the DCS-6110 is behind a router or firewall and if the router
or firewall is properly configured for the ports the DCS-6110 is using. Refer to Page 8 for help in opening the correct
ports on a router or firewall for use with the DCS-6110. Other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of the product by connecting a local computer to the unit,
utilizing a Ethernet crossover cable. If the problem is not solved, the Fixed Dome Network Camera might be faulty.
7. Why does the Fixed Dome Network Camera work locally but not externally?
• This might be caused by network firewall protection. The setting of the firewall may need to be changed in order for
the Fixed Dome Network Camera to be accessible outside of your local LAN. Check with the Network Administrator
for your network.
• Make sure that your Fixed Dome Network Camera isn’t conflicting with any Web server you may have running on
your network.
• The default router setting might be a possible reason. Check that the configuration of the router settings allows
the Fixed Dome Network Camera to be accessed outside of your local LAN.
8. I connected the Fixed Dome Network Camera directly to a computer with a cross-over Ethernet cable and received a
Windows error upon running the installation Wizard?
• This Windows error will occur if the Fixed Dome Network Camera is connected to a computer that is not properly
configured with a valid IP address. Turn off DHCP from the Network Settings in Windows and configure the computer
with a valid IP address or connect the camera to a router with DHCP enabled.
• This error can also occur if the Installation Wizard icon is clicked on more than once from the setup wizard.
9. Grainy images occur. How can I solve the problem?
The video images might be grainy if the Fixed Dome Network Camera is used in a very low light environment. To solve
this issue you need more lighting.
Summary of Contents for SECURICAM DCS-6110
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