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DGS-3100 Series Gigabit Stackable Managed Switch Hardware Installation Guide

Troubleshooting Device Connections

Ensure the terminal or PC connection is configured to match the below settings.

If problems occur while connecting to the PC, ensure the emulation is set to VT-100. To set the emulation, select

File >

Properties > Settings

tab in the

HyperTerminal

window. The Emulation options are displayed in the

HyperTerminal

Window

:

Figure 3-7. Settings Tab in HyperTerminal Window

If the Emulation options are not displayed in the HyperTerminal window, reboot the device by disconnecting the power
supply.

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Summary of Contents for DGS-3100 SERIES

Page 1: ...D Link DGS 3100 SERIES GIGABIT STACKABLE MANAGED SWITCH Hardware Installation Guide V3 5 ...

Page 2: ... and used in accordance with this user s guide may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Mark Warning This is a Class A product In a domestic environment this product may cause radio interference in which ca...

Page 3: ...Device on a Rack 12 Powering on the Device 14 Using the External Redundant Power Supply 15 Web Based Network Management 16 Login to Web Manager 16 Using the Web Based User Interface 17 Understanding the D Link Embedded Web Interface 17 CONNECTING AND CONFIGURING THE DEVICE 19 Connecting to an End Node 20 Connecting to HUB or Switch 21 Connecting to the Console Port 22 Connecting the Device in a St...

Page 4: ... 35 Security Management and Password Configuration 36 Software Download Through TFTP Server 37 Boot Image Download 38 Restore Default Button 39 DEVICE SPECIFICATIONS 40 Technical Specifications 40 Cable Lengths 42 GLOSSARY 43 Warranty Support 45 ...

Page 5: ...ide i Preface This preface provides an overview to the guide and includes the following sections System Overview Device Management Methods Installation Guide Overview Intended Audience Notes Notices and Cautions Safety Cautions General Precautions for Rack Mountable Products ...

Page 6: ... connect fiber optic media to switches servers or network back bones The DGS 3100 Series provides an additional RS 232 DEC Diagnostic port console port for managing the switch via a console terminal or PC with a Terminal Emulation Program Figure 1 DGS 3100 Series 48 Port Front Panel For a complete list of the DGS 3100 Series Gigabit Ethernet Switch features see Device Specifications Device Managem...

Page 7: ...etwork management concepts and terminology Notes Notices and Cautions NOTE A NOTE indicates important information that helps you make better use of your device NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Safety Cautions Use the following safe...

Page 8: ...rchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cable should be greater than the ratings marked on the product To help prevent an electric shock plug the system and peripheral power cables into properly grounded electrica...

Page 9: ...om up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a component from the rack Use caution when pressing the component rail release latches and sliding a component into or out of a rack the slide rails can pinch your fingers After a component is inserted into the rack carefully extend the rail into a locking position and then slide the com...

Page 10: ...n also take the following steps to prevent damage from electrostatic discharge ESD 1 When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component in your system Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body 2 When transportin...

Page 11: ...re 1 2 DGS 3100 48 Front Panel View Figure 1 3 DGS 3100 24TG Front Panel View Comprehensive LED indicators display the status of the switch and the network see the LED Indicators section below Eight Twenty four Forty eight 1000BASE T Ethernet ports for 10 100 1000 connections to a backbone end stations and servers Four mini GBIC combo ports to connect fiber optic media to another switch server and...

Page 12: ...ower Supply connector is used to connect the DGS 3100 Series to one of the following supported units DGS 3100 Series Device Supported RPS Unit DGS 3100 24 24TG DPS 200 DGS 3100 48 DPS 500 DGS 3100 24P 48P DPS 600 An auto switch circuit automatically switches to the external RPS once the internal power supply fails Transition from internal to external supply does not disturb normal operation The AC...

Page 13: ...ans dissipate heat and the heat vents located on the sides serve the same purpose The openings must remain clear of obstructions Ensure there is at least 6 inches of clear space at the rear and sides of the switch for proper ventilation System components can overheat which potentially can lead to system failure without proper heat dissipation and air circulation The number of fans on the devices a...

Page 14: ...ndicator is a solid green light when the system is powered up and remains dark when the system is off Console This indicator flashes green when the system is booting up It remains solid green when the system is operating properly The LED is solid amber when the POST fails RPS This indicator is solid amber when the external Redundant Power Supply is on and remains dark when it is not in use or the ...

Page 15: ... function is enabled from user interface Stacking ID Green Light off Indicates the device is in stand alone mode Solid Light A valid link is established on the stacking HX port Flashing Data transmission or reception is occurring on the stacking HX port Per Device SIO1 SIO2 Green Light off No link is established on the stacking HX port Solid Light Link on 1000Mbps Green Flashing Activity Solid Lig...

Page 16: ...ce is in stand alone mode Solid Light A LED Mode Select Button to switch Link Act Speed Mode Port LED Mode Indicator Green Solid Light A LED Mode Select Button to switch PoE Mode Solid Light A valid link is established on the stacking HX port Flashing Data transmission or reception is occurring on the stacking HX port SIO1 SIO2 Green Light off No link is established on the stacking HX port Solid L...

Page 17: ... 1 6 Display the Stacking Unit ID Flashing Character L Locates the master unit when the locator function is enabled from user interface Stacking ID Green Light off Indicates the device is in stand alone mode Solid Light A valid link is established on the stacking HX port Flashing Data transmission or reception is occurring on the stacking HX port Per Device SIO1 SIO2 Green Light off No link is est...

Page 18: ...0 Series Before beginning the Installation and Configuration process see Safety Instructions This section contains the following topics Unpacking the Device Safety Instructions General Precautions for Rack Mountable Products Protecting Against Electrostatic Discharge Installing the Device Powering on the Device Using the External Redundant Power Web Based Network Management ...

Page 19: ...n the system documentation Opening or removing covers that are marked with a lightning bolt enclosed by a triangular symbol potentially exposes you to electrical shock Only a trained service technician can service components inside such compartments Ensure the following operating conditions are maintained Keep the device from radiators and heat sources Do not obstruct the cooling vents Do not spil...

Page 20: ...e power company for site modifications Always follow the local national wiring standards When connecting or disconnecting power to hot pluggable power supplies if offered with the device observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power d...

Page 21: ...r to the system until grounding cables are connected Completed power and safety ACL Profile List Page ground wiring must be inspected by a qualified electrical inspector An energy hazard exists if the safety ground cable is omitted or disconnected Protecting Against Electrostatic Discharge Static electricity can harm delicate device components To prevent static damage discharge static electricity ...

Page 22: ...ing topics Installing the Device on a Desktop or Shelf Installing the Device on a Rack Installing the Device on a Desktop or Shelf When installing the DGS 3100 Series device on a desktop or shelf the rubber feet included should be attached first Attach the cushioning feet on the bottom at each corner of the device Allow adequate space for ventilation between the device and the objects around it Fi...

Page 23: ... Stackable Managed Switch Hardware Installation Guide Figure 2 2 Attaching the Mounting Brackets 3 Use the screws provided with the equipment rack to mount the switch on the rack Figure 2 3 Installing in an Equipment Rack 13 ...

Page 24: ...gged in All LED indicators except console momentarily flash Flashing LEDs indicate the system is being reset The console LED indicators flash while the device loads software and performs a self test When the POST is passed the LED darkens If the POST fails the LED lights solid amber This indicator lights solid green when the device is being logged in via a local console management port RS 232 usin...

Page 25: ...nt Power Supply The device supports an external Redundant Power Supply Figure 2 4 DPS 500 in DPS 900 Chassis Figure 2 5 DPS 500 in DPS 800 Chassis CAUTION Do not use the device with any Redundant Power Supply other than a device supported RPS NOTE See Section 1 Viewing Rear Panel for more information 15 ...

Page 26: ... in the console program NOTE This Web based Management module does not accept Chinese language input or other languages requiring 2 bytes per character NOTE The Web browser needs to be upgraded to the latest Java version JavaTM Plug in version 1 5 0 or later Login to Web Manager To begin managing the device simply run the browser installed on the management station and point it to the IP address d...

Page 27: ...the D Link Embedded Web Interface The D Link Embedded Web Interface Device Information Page contains the following information Tree View Displays the different system features and configuration options Zoom View Located at the top of the home page the port LED indicators provide a visual representation of the ports on the D Link front panel Menu Information View Located below the Zoom View display...

Page 28: ...age of the front panel of the Switch This area displays the Switch s ports showing port activity duplex mode or flow control depending on the specified mode Various areas of the graphic can be selected for performing management functions including port configuration Menu Information View Presents the Save button a menu for accessing device tools and a menu for Stack ID selection The current Up Tim...

Page 29: ...IGURING THE DEVICE This chapter describes how to connect the DGS 3100 Series to a Gigabit Ethernet network This section includes the following topics Connecting to an End Node Connecting to HUB or Switch Connecting to the Console Port Connecting the Device in a Stack Troubleshooting Device Connections ...

Page 30: ...t routers An end node can be connected to the switch via a Category 3 4 5 or 5e UTP STP cable For optimal performance Category 5e cables are recommended The end node should be connected to any of the device ports Figure 3 1 Connecting the Device to an End Node The Link Act LEDs light green a link is valid A flashing green LED indicates that the port is currently receiving or transmitting packets T...

Page 31: ...he different port types using A 10BASE T HUB or switch is to the switch via a two pair Category 3 4 5 or 5e UTP STP cable A 100BASE TX HUB or switch is connected to the switch via a two pair Category 5 or 5e UTP STP cable A 1000BASE T Switch is connected to the switch via four pair Category 5 or 5e UTP STP cable Figure 3 2 Connecting to a Hub or Switch Using a Straight or Crossover Cable 21 ...

Page 32: ... screws 3 Connect the other end of the cable to a terminal or to the serial connector of a computer running terminal emulation software Set the terminal emulation software as follows 1 Select either serial port COM port 1 COM port 2 2 Set the Baud Rate to 9600 3 Set the data format to 8 Data Bits 1 Stop Bit and No Parity 4 Set flow control to None 5 Select Properties VT100 for Emulation Mode 6 Sel...

Page 33: ...t PASS Flash Image Validation Test PASS BOOT Software Version 1 0 0 0 Built 04 Mar 2007 12 42 48 Network Switch based on 88E6218 with ARM946E S 64MByte SDRAM I Cache 8 KB D Cache 8 KB Cache Enabled Autoboot in 2 seconds press RETURN or Esc to abort and enter prom Preparing to decompress 100 Decompressing SW from image 1 100 OK Running from RAM Figure 3 3 Boot Screen After the boot sequence complet...

Page 34: ... 01 58 Box I SFP PRESENT CHNG unit_id 1 SFP 0 status is not present 01 Jan 2000 01 01 58 Box I SFP PRESENT CHNG unit_id 1 SFP 1 status is not present 01 Jan 2000 01 01 58 Box I SFP PRESENT CHNG unit_id 1 SFP 2 status is not present 01 Jan 2000 01 01 58 Box I SFP PRESENT CHNG unit_id 1 SFP 3 status is not present 01 Jan 2000 01 01 58 LINK W Down 1 1 01 Jan 2000 01 02 00 Box I SFP PRESENT CHNG unit_...

Page 35: ... to the system through the console port the login screen displays User Name admin 10 Enter the necessary commands to complete your desired tasks For more information on assigning administration access levels see Security Management and Password Configuration For the complete CLI list see the DGS 3100 Series Managed Switch CLI Manual To exit the configuration session Enter logout or close the Emula...

Page 36: ...tacking topologies supported by the device the Ring topology or Chain topology Figure 3 6 Connecting the Device in a Stack The device is Plug and Play in terms of stacking connection and configuration Before powering up the device connect the devices into the required stacking topology The Stacking Master and slave designations are configured through automatic discovery Manually changing the stack...

Page 37: ...blems occur while connecting to the PC ensure the emulation is set to VT 100 To set the emulation select File Properties Settings tab in the HyperTerminal window The Emulation options are displayed in the HyperTerminal Window Figure 3 7 Settings Tab in HyperTerminal Window If the Emulation options are not displayed in the HyperTerminal window reboot the device by disconnecting the power supply 27 ...

Page 38: ...fter completing all external connections connect a terminal to the device to monitor the boot and other procedures This section contains information for configuring initial device including Booting the Device Configuration Overview Initial Configuration Advanced Initial Device Configuration Restore Default Button ...

Page 39: ... SDRAM PASS Boot1 Checksum Test PASS Boot2 Checksum Test PASS Flash Image Validation Test PASS BOOT Software Version 1 0 0 0 Built 01 Feb 2007 14 05 13 Network Switch based on 88E6218 with ARM946E S 64MByte SDRAM I Cache 8 KB D Cache 8 KB Cache Enabled Autoboot in 2 seconds press RETURN or Esc to abort and enter prom The boot process runs approximately 30 seconds The auto boot message that appears...

Page 40: ...rational 01 Jan 2000 01 04 02 Entity I SEND ENT CONF CHANGE TRAP entity configuration change trap 01 Jan 2000 01 04 02 Box W PS STAT CHNG PS 1 status is not operational Configuration Overview Before assigning a static IP address to the device obtain the following information from the network administrator A specific IP address allocated by the network administrator for the switch to be configured ...

Page 41: ...ning configuration items loaded 0 01 Jan 2000 01 04 01 SNMP I CDBITEMSNUM Number of startup configuration items loaded 0 01 Jan 2000 01 04 02 Box A FAN STAT CHNG FAN 1 status is not operational 01 Jan 2000 01 04 02 Entity I SEND ENT CONF CHANGE TRAP entity configuration change trap 01 Jan 2000 01 04 02 Box W PS STAT CHNG PS 1 status is not operational Static IP Address and Subnet Mask IP Interface...

Page 42: ... provide a standard presentation of the information controlled by the on board SNMP agent SNMP defines both the MIB specification format and the protocol used to access this information over the network The device supports SNMP versions 1 2c and 3 The three versions of SNMP vary in the level of security provided between the management station and the network device SNMP v 1 and v 2 provides user a...

Page 43: ...GS3100 sh snmp community Community Name View name Access Right Access Default read write Tony Default read write Total Entries 2 DGS3100 create snmp host 100 1 1 3 v1 Tony DGS3100 show snmp host SNMP Host Table Host IP Address SNMP Version Community Name SNMPv3 100 1 1 3 V1 Tony Total Entries 1 SNMP Trap Management Traps are messages which alert network personnel of events that occur on the switch...

Page 44: ... a DHCP server 1 Select and connect any port to a DHCP server or to a subnet that has a DHCP server on it in order to retrieve the IP address 2 Enter the following commands to use the selected port for receiving the IP address In the following example the commands are based on the port type used for configuration To assign dynamic IP addresses enter the following command DGS3100 config ipif system...

Page 45: ...system prompt enter the delete startup configuration command to delete the startup configuration from flash The device reboots with no configuration and in 60 seconds starts sending BOOTP requests The device receives the IP address automatically When the device reboot begins any input at the ASCII terminal or keyboard automatically cancels the BOOTP process before completion and the device does no...

Page 46: ...r with the privilege level of USER is allowed only to view the configuration whereas a user with a privilege level of ADMIN is allowed to change the configuration as well as viewing it Without a password it is recommended to always assign a password If there is no specified password privileged users can access the Web interface with any password config account command Configuring an Initial Consol...

Page 47: ...ow version to verify which software version is currently running on the device The following is an example of the information that appears DGS31000 show version SW version x xx xx date xx xxx 2004 time 13 42 41 Boot version x xx x date x xxx 2003 time 15 12 20 HW version Enter the command to copy a new system image to the device When the new image is downloaded it is saved in the area allocated fo...

Page 48: ...fy which boot shift is currently running on the device The following is an example of the information that appears DGS31000 show shift SW version x xx xx date xx xxx 2004 time 13 42 41 Boot version x xx xx date xx xx 2004 time 15 12 20 HW version xx xx xx date xx xxx 2004 time 12 12 20 Enter the command to copy the boot image to the switch The following is an example of the information that appear...

Page 49: ...ult Settings This section contains instructions for restoring default settings A Restore Default Button that is used to restore default settings To restore defaults settings the button must be held down for five seconds It will delete startup configuration automatically DGS3100 To perform reset to factory defaults please do not release the button during 5 seconds Deleting auto update backup file O...

Page 50: ...630 seconds Default 300 Physical and Environmental AC Inputs 100 240 VAC 50 60 Hz internal universal power supply Power Consumption 1 DGS 3100 24P 126W For system power 370W For POE power 2 DGS 3100 24 60W 3 DGS 3100 48P 126W For system power 370W For POE power 4 DGS 3100 48 139 5W 5 DGS 3100 24TG 60W DC Fans 2 built in 40 x 40 x 10 mm fans Operating Temperature 0 to 40 degrees Celsius 32 to 104 d...

Page 51: ... meters max EIA TIA 568 150 ohm STP 100 meters max 1000BASE T UTP Cat 5e 100 meters max UTP Cat 5 100 meters max EIA TIA 568B 150 ohm STP 100 meters max 1000BASE LX Single mode fiber module 10km 1000BASE SX Multi mode fiber module 550m 100BASE FX Fast Ethernet Single Mode fiber module 2km Mini GBIC SFP Transceiver for 1000BASE LX Single mode fiber module 10km SFP Transceiver for 1000BASE SX Multi ...

Page 52: ...lengths Standard Media Type Maximum Distance Mini GBIC DEM 310GT SFP Transceiver for 1000BASE LX Single mode fiber module 10km DEM 311GT SFP Transceiver for 1000BASE SX Multi mode fiber module 550m 1000BASE T Category 5e UTP Cable Category 5 UTP Cable 1000 Mbps 100m 100BASE TX Category 5 UTP Cable 100 Mbps 100m 10BASE T Category 3 UTP Cable 10 Mbps 100m ...

Page 53: ...broadcasts that typically absorb available network bandwidth and can cause network failure console port The port on the Switch accepting a terminal It changes the parallel arrangement of data within computers to the serial form used on data transmission links This port is most often used for dedicated local management CSMA CD Channel access method used by Ethernet and IEEE 802 3 standards in which...

Page 54: ...lized location serving a large user population SLIP Serial Line Internet Protocol A protocol that allows IP to run over a serial line connection SNMP Simple Network Management Protocol A protocol originally designed to be used in managing TCP IP internets SNMP is presently implemented on a wide range of computers and networking equipment and may be used to manage many aspects of network and end st...

Page 55: ...iquidators expressly disclaim their warranty obligation pertaining to the product and in that case the product is being sold As Is without any warranty whatsoever including without limitation the Limited Warranty as described herein notwithstanding anything stated herein to the contrary Submitting A Claim The customer shall return the product to the original purchase point based on its return poli...

Page 56: ...opyright Statement No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc as stipulated by the United States Copyright Act of 1976 and any amendments thereto Contents are subject to change without...

Page 57: ...Registration Register your D Link product online at http support dlink com register Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights ...

Page 58: ...e warranty period on this product U S and Canadian customers can contact D Link technical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone USA 877 DLINK 55 877 354 6555 D Link Technical Support over the Internet http support dlink com Tech Support for customers within Canada D Link Technical Support over the Tel...

Page 59: ...2 00pm 0 05ppm peak 0 045ppm off peak Times Internet http www dlink co uk ftp ftp dlink co uk Technische Unterstützung Deutschland Web http www dlink de Telefon 49 0 1805 2787 0 14 pro Minute Zeiten Mo Fr 09 00 17 30 Uhr Österreich Web http www dlink at Telefon 43 0 820 480084 0 116 pro Minute Zeiten Mo Fr 09 00 17 30 Uhr Schweiz Web http www dlink ch Telefon 41 0 848 331100 0 08 CHF pro Minute Ze...

Page 60: ...0 501 2007 0 15per minuut Tech Support for customers within Belgium www dlink be 070 66 06 40 0 175per minuut spitsuren 0 0875per minuut daluren Technische ondereuning voor klanten in Luxemburg www dlink be 32 70 66 06 40 Asistencia Técnica Asistencia Técnica Telefónica de D Link 34 902 30 45 45 0 067 min De Lunes a Viernes de 9 00 a 19 00 http www dlink es Supporto tecnico Supporto Tecnico dal lu...

Page 61: ...o 17 00 Pevná linka 1 78 Kč min mobil 5 40 Kč min Technikai Támogatás Tel 06 1 461 3001 Fax 06 1 461 3004 Land Line 14 99 HUG min Mobile 49 99 HUF min email support dlink hu URL http www dlink hu Teknisk Support D Link Teknisk Support over Internett http www dlink no D Link Teknisk telefonsupport 820 00 755 Hverdager 08 00 20 00 Teknisk Support D Link teknisk support over telefonen Tlf 9013 8899 N...

Page 62: ...Κεφαλληνίας 64 11251 Αθήνα Τηλ 210 86 11 114 Δευτέρα Παρασκευή 09 00 17 00 Φαξ 210 8611114 http www dlink gr support Assistência Técnica Assistência Técnica da D Link na Internet http www dlink pt e mail soporte dlink es Teknisk Support D Link Teknisk Support via Internet http www dlink se D Link Teknisk Support via telefon 0900 100 77 00 Vardagar 08 00 20 00 ...

Page 63: ...k biz hr Tehnična podpora Zahvaljujemo se vam ker ste izbrali D Link proizvod Za vse nadaljnje informacije podporo ter navodila za uporabo prosimo obiščite D Link ovo spletno stran www dlink eu www dlink biz sl Suport tehnic Vă mulţumim pentru alegerea produselor D Link Pentru mai multe informaţii suport şi manuale ale produselor vă rugăm să vizitaţi site ul D Link www dlink eu www dlink ro ...

Page 64: ...b www dlink co in E Mail helpdesk dlink co in Indonesia Malaysia Singapore and Thailand Tel 62 21 5731610 Indonesia Tel 1800 882 880 Malaysia Tel 65 6501 4200 Singapore Tel 66 2 719 8978 9 Thailand 24 7 for English Support only Web http www dlink com sg support E mail support dlink com sg Korea Tel 82 2 2028 1815 Monday to Friday 9 00am to 6 00pm Web http www d link co kr E mail arthur d link co k...

Page 65: ...92 21 4548158 92 21 4548310 Monday to Friday 10 00am to 6 00pm Web http support dlink me com E mail zkashif dlink me com South Africa and Sub Sahara Region Tel 27 12 665 2165 08600 DLINK for South Africa only Monday to Friday 8 30am to 9 00pm South Africa Time Web http www d link co za E mail support d link co za Turkey Tel 90 212 2895659 Monday to Friday 9 00am to 6 00pm Web http www dlink com tr...

Page 66: ...ink D Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока Клиенты могут обратиться в группу технической поддержки D Link по телефону или через Интернет Техническая поддержка D Link 7 495 744 00 99 Техническая поддержка через Интернет http www dlink ru e mail support dlink ru ...

Page 67: ...entes teléfonos de D Link PAIS NUMERO Argentina 0800 12235465 Chile 800 835465 ó 02 5941520 Colombia 01800 9525465 Costa Rica 0800 0521478 Ecuador 1800 035465 El Salvador 800 6335 Guatemala 1800 8350255 México 01800 1233201 Panamá 011 008000525465 Perú 0800 00968 Venezuela 0800 1005767 Soporte Técnico de D Link a través de Internet Horario de atención Soporte Técnico en www dlinkla com e mail sopo...

Page 68: ...ra clientes no Brasil durante o período de vigência da garantia deste produto Suporte Técnico para clientes no Brasil Website para suporte www dlink com br suporte e mail suporte dlink com br Telefones para contato Clientes de São Paulo 2755 6950 Clientes das demais regiões 0800 70 24 104 Segunda à Sexta feira das 9 00h às 21 00h Sábado das 9 00h às 15 00h ...

Page 69: ...方式與D Link台灣地區技術支援工程師聯絡 D Link 免付費技術諮詢專線 0800 002 615 服務時間週一至週五早上9 00到晚上9 00 不含周六日及國定假日網站 http www dlink com tw 電子郵件 dssqa_service dlink com tw 如果您是台灣地區以外的用戶請參考D Link網站全球各地分公司的聯絡資訊以取得相關支援服務產品保固期限台灣區維修據點查詢請參考以下網頁說明 http www dlink com tw 產品維修使用者可直接送至全省聯強直營維修站或請洽您的原購買經銷商 ...

Page 70: ...okumentasi pengguna dapat diperoleh pada situs web D Link Dukungan Teknis untuk pelanggan Dukungan Teknis D Link melalui telepon Tel 62 21 5731610 Dukungan Teknis D Link melalui Internet Email support dlink co id Website http support dlink co id ...

Page 71: ...Technical Support この度は弊社製品をお買い上げいただき誠にありがとうございます下記弊社 Web サイトからユーザ登録及び新製品登録を行っていただくとダウンロードサービスにてサポート情報ファームウェアユーザマニュアルをダウンロードすることができますディーリンクジャパン Web サイト URL http www dlink jp com ...

Page 72: ...技术支持办公地址北京市东城区北三环东路 36 号环球贸易中心 B 座 26F 02 05 室邮编 100013 技术支持中心电话 8008296688 028 66052968 技术支持中心传真 028 85176948 各地维修中心地址请登陆官方网站查询网址 http www dlink com cn 办公时间周一到周五早09 00到晚18 00 ...

Page 73: ... site 1 employee 2 9 10 49 50 99 100 499 500 999 1000 or more 3 What network protocol s does your organization use XNS IPX TCP IP DECnet Others_____________________________ 4 What network operating system s does your organization use D Link LANsmart Novell NetWare NetWare Lite SCO Unix Xenix PC NFS 3Com 3 Open Cisco Network Banyan Vines DECnet Pathwork Windows NT Windows 98 Windows 2000 ME Windows...

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