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D-Link DCS-5000L User Manual
Section 4 - Troubleshooting
7. The camera is producing noisy images. How can I solve the problem?
The video images might be noisy if the camera is used in a very low light environment. Try switching to night mode if you are
consistently monitoring a low light area.
8. The images are poor quality, how can I improve the image quality?
Make sure that your computer’s display properties are set to at least 6-bit color. Using 16 or 256 colors on your computer will
produce dithering artifacts in the image, making the image look as if it is of poor quality.
You may also need to check your image settings to make sure the brightness, contrast, and other settings are set properly. For
more, refer to
Image Setup
on page 36.
9. Why are no images available through the Web browser?
ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the
Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX plug-in to be
installed. Also, check that you have the latest version of Java installed. Java can be downloaded from
http://www.java.com
If you are using Internet Explorer with a version number 6 or lower, then you will need to upgrade your Web browser software
in order to view the streaming video transmitted by the Network Camera.
