Cypress CY4603, User Manual

Page: 80 / 94

80 HX3 Kits User Guide, Doc. #: 001-91203 Rev. *D
DS19 and DS21
LEDs glow after
restoring the kit to
factory default
firmware though
there are no devices
connected on the
DS3 and DS4
downstream ports.
CY4613
Shared Link feature may not
have been disabled on DS3 and
DS4 ports while restoring the kit
to factory default state.
Repeat the procedure to put the kit in
factory default state as mentioned in
“Restoring CY4613 DVK to factory
default firmware” on page 56
and
make sure to disable the Shared Link
capability on DS3 and DS4 ports.
HX3 Blaster Plus tool
does not list the HX3
board when the
board is connected
on a Win 7 PC /
laptop.
All
String descriptor may have been
stored on the EEPROM
attached to HX3 board. When
string descriptors are stored, the
board may not get recognized
on Blaster Plus due to a
Cypress driver compatibility
issue on Win 7. Run the procedure to put the kit in
factory default state as mentioned in
“Restoring CY4613 DVK to factory
default firmware” on page 56
. From
there onwards HX3 Blaster Plus tool
will continue to list the board even after
the String Descriptors are stored in the
EEPROM using HX3 Blaster Plus tool.
Table A-1. Troubleshooting the CY4609, CY4603, and CY4613 Kits (continued)
Problem
Applicable
Kits
Possible Cause Possible Solution