Cynosure Acclaim 7000, Technical Manual

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Page 64 of 70 850-1257-000, Rev. 2 Cynosure, Inc.
Operational Fault Codes (Cont.)
Fault Code/Fault Description Cause of Failure/Solution
W13:Check Fiber and Handpiece Fiber transmission less than 50%
Verify energy monitor and cal port calibrations.
Verify fiber transmission.
W14: Reserved
W15:Calibration Failed; Call Service Resonator not producing adequate power to
complete calibration, or transmission level of the
fiber is below 50%. Verify resonator
performance and/or transmission level.
W16:Calibration Failed, Call Service Resonator not producing adequate power to
complete calibration, or transmission level of the
fiber is below 50%. Verify resonator
performance and/or transmission level.
W17:Check Fiber and Handpiece Energy measured at monitor, but not at cal port
when required. Verify fiber transmission.
W18:Fluence Meter Error; Call Service Cal port voltage too high. Recalibrate cal port.
W19:Internal Meter Error; Call Service Monitor voltage too high. Recalibrate monitor.
Verify fiber transmission.
W20:Energy Out of Range; Press Standby Energy exceeds or is less than setting by 18%
or more.
W21:Handpiece Removed; Standby and CAL Handpiece was removed during calibration.
W22:Unable to Reach Fluence; Decrease HVPS limit reached before max. handpiece
energy reached. Verify resonator performance.
Verify fiber transmission.
W23:Invalid Handpiece; Change Handpiece The handpiece sensed cannot be used. Install an
appropriate handpiece
W24 Reserved