57
TROUBLESHOOTING
In the event of any fault:
● turn off the appliance
●
disconnect the power supply
●
have the appliance repaired
● Based on the instructions given in the table below, some minor issues can be corrected
by the user. Please check the consecutive points in the table before you refer the repair
to customer service.
PROBLEM
POSSIBLE CAUSE
REMEDY
1.The appliance does not
work
- no power
-check the fuse, replace if
blown
2.Sensor fields do not re
-
spond when touched
- appliance is not turned on
- turn on the appliance
- sensor field touched
too briefly (less than one
second)
- touch the sensor field
longer
- multiple sensors touched
at the same time
- always touch only one
sensor field (except when
a cooking zone is switched
off)
3.The appliance does not
respond and emits and
extended beep
- improper use (wrong
sensor fields touched or
sensors touched too briefly)
- reconnect the hob
- sensor fields covered or
dirty
- uncover or clean the sen-
sor fields
4.The appliance switches
itself off
- no sensor field is touched
for 10 seconds of activating
the appliance
- switch on the appliance
and set heat setting without
delay
- sensor fields covered or
dirty
- uncover or clean the sen-
sor fields
5.A single cooking zone swit-
ches off and residual heat
indicator „H” is shown.
- limited cook time
- switch on the cooking zone
again
- sensor fields covered or
dirty
- uncover or clean the sen-
sor fields
- electronic components
overheated
