Troubleshooting
Malfunction
Probable Cause
Corrective Action
No Power.
ON / OFF switch is not in proper position.
Turn the switch to the ON position.
Power source is insufficient.
Plug treadmill into a dedicated 20 amp circuit.
Using a voltmeter, verify power at outlet. If no
power exists, reset circuit breaker at panel.
Line cord is damaged.
Replace line cord.
Line cord is improperly seated in socket.
Inspect power connection at wall outlet and at
machine for proper contact.
NOTE:
Treadmills only: You may be in “Energy
Saving Mode”.
Treadmill will go into Energy Saving Mode after 5
minutes of inactivity. To wake the console, step on
the treadmill belt. The treadmill will automatically
wake and the console will light up. Waking up the
treadmill takes approximately 50 seconds after
stepping onto the belt.
NOTE:
Arc Trainers and Bikes only: You may be in
“Energy Saving Mode”.
Unit will go into Energy Saving Mode after 5 minutes
of inactivity. To wake the console, pedal until you
hear a beep. The unit will automatically wake and
the console will light up. Waking the unit takes
approximately 50 seconds after beginning to pedal.
Treadmill striding belt
slips off-center.
Floor surface is uneven.
Check levelers and level treadmill. Check striding
belt and re-tension as necessary. Refer to Treadmill
and Bike Assembly Instructions.
Maximum treadmill
speed is reduced.
User is pushing striding belt. This occurs when the
runner is running faster than the striding belt will
travel, with the result of the striding belt being
pushed with the runner’s feet.
Instruct users not to push striding belt in either
direction.
User is stalling striding belt. This will occur with
heavier users at lower striding belt speeds. The
striding belt will “stall” if the user is traveling slower
than the striding belt speed.
Striding belt/deck malfunctions. The deck laminate
is worn through or the underside of striding belt is
glazed over (hard, glossy).
Replace belt and deck.
Power source is insufficient.
Plug treadmill into a dedicated 20 amp circuit.
Rubbing sound comes
from underneath
treadmill.
Foreign objects may be stuck underneath the
machine.
Inspect underneath striding belt and machine.
Remove any debris or objects that may cause
interference with the treadmill.
Display does not
illuminate when
machine is powered on.
Loose connection at display console or motor
control board.
Check all electrical connections for proper
attachment.
Troubleshooting the Polar
®
Heart Rate Chest Strap
Heart rate reading is erratic or absent entirely
Probable Cause
Corrective Action
Belt transmitter electrodes are not wet enough to pick up
accurate heart rate readings.
Wet the belt transmitter electrodes.
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