Customatic Galaxy CUSGX01 Owner'S Manual Download Page 3

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ATTENTION!

IMPORTANT SAFETY INSTRUCTIONS.

PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE 

PROTECTOR (not supplied with this adjustable bed). 

            

ELECTRICAL SAFETY

Always unplug this adjustable bed from the electrical outlet 
before any cleaning or maintenance of the bed. To safely 
disconnect, make sure all controls are in the off position, then 
remove the plug from the outlet.

Keep cord away from heated surfaces. Keep air openings free 
of lint, hair and the like. Never operate when air openings are 
blocked. Never drop or insert any object into any opening. Use 
only indoors.

Cease use of this adjustable bed and contact the Customer Care 
Center for repair if: (1) it has a damaged cord or plug, (2) it is not 
working properly, (3) it has been dropped or damaged, or (4) it 
has been dropped into water.

GROUNDING SAFETY

To reduce the risk of electric shock, electrical fire, or faulty 
operation of this product, your adjustable bed may feature a 
polarized plug meant to be used only with a grounded electrical 
outlet. If this plug does not fit into your outlet, contact a qualified 
electrician to install a properly grounded outlet. Failure to use 
a properly grounded outlet for this product will compromise 
this important grounding safety feature. The use of adapters 
is not recommended unless the outlet is checked by a qualified 
electrician to ensure the proper grounding of the adapter. 
NOTE: Unauthorized modifications to this product could void 
the electrical portion of your warranty.

WARRANTY WARNING!

This bed is specifically designed to require no maintenance by 
you, the user.  Any opening or tampering with the control box, 
motors, or hand controls (with the exception of the battery 
compartment if equipped) will result in a void of the warranty. 
Only those authorized may conduct repairs or part replacement 
on your adjustable bed. Unauthorized modifications to this 

product could void the electrical portion of your warranty.

IN-HOME USE ONLY

This adjustable bed is designed exclusively for in-home use.

HOSPITAL DISCLAIMER: 

It is NOT designed for hospital use 

and is NOT designed to meet hospital standards. Do not use 
this bed with TENT TYPE oxygen therapy equipment or use near 
explosive gases.

IMPORTANT SAFETY FEATURES

Weight fail safe feature: In the case that an overload of 
weight is placed on the head or foot mechanism, the control 
unit will automatically stop all functions. The control unit will 
automatically resume all functions 30 seconds after excess 
weight is removed. 

The recommended weight limitations for your adjustable bed 
is 850 lbs. on all sizes. For your adjustable bed to structurally 
support the recommended weight, weight must be distributed 
evenly across the head and foot sections. The adjustable bed 
will not and is not intended to support or lift this amount in just 
the head or foot section. Dependent on the size and/or model 
of mattress, the available weight limit may be less.

Locking caster feature: This adjustable bed may be equipped 
with special locking casters. For your safety, these casters will 
prevent bed movement when all casters are in the locked 
position. To lock casters, push down the safety latch on the 
caster. To resume product mobility, lift the safety latch up.

NOTE:

 If your adjustable bed is positioned on a hard floor 

surface such as hardwood or tile, it is strongly recommended 
that rubber caster cups or carpet squares are placed under the 
casters in addition to locking them in place. Casters will not roll 
when locked, but may slide on an uncarpeted surface.

Safety Precautions

Summary of Contents for Galaxy CUSGX01

Page 1: ...ing U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 2019 CUSTOMATIC Seri...

Page 2: ...Safety Precautions Parts List Installation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 8 10 11 14 Table of Contents 26 03 2019...

Page 3: ...motors or hand controls with the exception of the battery compartment if equipped will result in a void of the warranty Only those authorized may conduct repairs or part replacement on your adjustable...

Page 4: ...OTE Attempting to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty The structure of the bed will support the recommended weight when distribut...

Page 5: ...list are included King and Cal King bed sizes have seven 7 adjustable bed legs R pins are attached to both ends of the mattress retainer bracket Only available with Twin XL Split Cal King and Split Q...

Page 6: ...Make sure the legs are securely attached to the bed by gripping the base of the leg as shown and twisting it until completely tightened Do not overtighten the bed legs Make sure all legs are adjusted...

Page 7: ...nstalling the bed leg straps optional Wrap the bed legs front back together tightly using the bed leg straps Fasten the straps to prevent movement maintain stability 1 2 To help prevent base separatio...

Page 8: ...ch can help reduce snoring Reading TV 6 Press this button to adjust the bed into a comfortable lounge position for reading watching TV or using your laptop Zero G 11 Press this button to elevate the l...

Page 9: ...ccessful Your remote control is now successfully paired with your adjustable bed 1 2 LED light on the control box Synchronizing two beds for tandem operation To operate two adjustable beds simultaneou...

Page 10: ...teries 1 3 2 Your adjustable bed supports the emergency power down feature when a power failure occurs while the head and or foot sections are raised Resetting your system Resetting the system is some...

Page 11: ...Leave them out for 30 seconds before putting them back into the remote control Scratch the terminals inside the remote s battery compartment with a coin or key Check that the surge protection device...

Page 12: ...lace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for more than two minutes over a 20 minute period or approximately 10 duty cycle Press...

Page 13: ...e head or foot section a short distance using the remote control to realign the lift lower mechanisms with the bed support platform Check that the bed is not in direct contact with a wall nightstand o...

Page 14: ...t parts provided by Customatic the warranty will apply to the original warranty period and will not extend beyond such period NO OTHER WARRANTY EXPRESS OR IMPLIED The foregoing express warranty is the...

Page 15: ...nds and trademarks are the property of their respective owners CLAIMS PROCESS Prior to contacting Customatic please refer to the TROUBLESHOOTING section of this Manual and also ensure that use and mai...

Page 16: ...HE WARRANTY PERIOD PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE NUMBER 1 720 458 5955 Please have your rece...

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