Customatic Galaxy CUSGX01 Owner'S Manual Download Page 15

15

Registration

NAME ________________________________________________
PHONE _______________________________________________
ADDRESS _____________________________________________
CITY  _________________________________________________  
STATE __________________________ ZIP CODE  ___________
EMAIL ADDRESS ______________________________________
STORE WHERE PURCHASED __________________________
SERIAL NO. ___________________________________________
INVOICE NO. _________________________________________
MODEL NO. __________________________________________

SURVEY 

GENDER:     __ M         __ F

AGE:           __ 18-30   __ 31-40   __ 41-50

         

     __ 51-60   __ 61-70   __ 71 & up

Reason for purchasing an adjustable bed: 

___ Health  

___ Comfort 

___ Other

How did you find out about our beds?

___ Advertising   ___ A friend     

___ Store 

___ Article  

___ Internet    

___ Other

Please mail to: 

CUSTOMATIC

®

 

TECHNOLOGIES

TM

Customer Care Center

19 Smiley Ingram Rd., Cartersville, GA 30121

WARRANTY REGISTRATION FORM

You can also register your bed online at www.customaticbeds.com.

“Wake Up to the Future”

CUSTOMATIC

®

 is a registered trademark of PPJ, LLC; d.b.a. Customatic Technologies and Customatic Adjustable Bedz.

All other product names, brands, and trademarks are the property of their respective owners.

CLAIMS PROCESS: 

Prior to contacting Customatic, please refer 

to the TROUBLESHOOTING section of this Manual and also 
ensure that use and maintenance instructions in this Manual 
have been followed. 

The following process must be followed 

to initiate a warranty claim: 

(1) during the applicable 

warranty period stated above, contact Customatic customer 
service to initiate the claim and provide proof of status as the 
original retail purchaser from an authorized Customatic® 
products reseller and prior timely registration of the product 
(see PRODUCT REGISTRATION below); (2) identification of 
suspected defect and compliance with Customatic requests 
for documentation or other evidence of the defect, such as 

return of parts to Customatic, the cost of which will be paid 
by Customatic if the defect is confirmed by it or inspection by 
an authorized Customatic service technician or other person 
approved in writing for that purpose by Customatic; and (3) 
remedy by Customatic as stated herein. 

 

LIMITATION OF LIABILITY: In no event shall Customatic 
be liable for incidental or consequential damages of any 
kind or nature whatsoever caused by or arising out of 
any product defects, and the sole and exclusive remedy 
shall be repair or replacement of defective items within 
warranty to the extent and in the manner provided herein. 

Summary of Contents for Galaxy CUSGX01

Page 1: ...ing U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 2019 CUSTOMATIC Seri...

Page 2: ...Safety Precautions Parts List Installation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 8 10 11 14 Table of Contents 26 03 2019...

Page 3: ...motors or hand controls with the exception of the battery compartment if equipped will result in a void of the warranty Only those authorized may conduct repairs or part replacement on your adjustable...

Page 4: ...OTE Attempting to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty The structure of the bed will support the recommended weight when distribut...

Page 5: ...list are included King and Cal King bed sizes have seven 7 adjustable bed legs R pins are attached to both ends of the mattress retainer bracket Only available with Twin XL Split Cal King and Split Q...

Page 6: ...Make sure the legs are securely attached to the bed by gripping the base of the leg as shown and twisting it until completely tightened Do not overtighten the bed legs Make sure all legs are adjusted...

Page 7: ...nstalling the bed leg straps optional Wrap the bed legs front back together tightly using the bed leg straps Fasten the straps to prevent movement maintain stability 1 2 To help prevent base separatio...

Page 8: ...ch can help reduce snoring Reading TV 6 Press this button to adjust the bed into a comfortable lounge position for reading watching TV or using your laptop Zero G 11 Press this button to elevate the l...

Page 9: ...ccessful Your remote control is now successfully paired with your adjustable bed 1 2 LED light on the control box Synchronizing two beds for tandem operation To operate two adjustable beds simultaneou...

Page 10: ...teries 1 3 2 Your adjustable bed supports the emergency power down feature when a power failure occurs while the head and or foot sections are raised Resetting your system Resetting the system is some...

Page 11: ...Leave them out for 30 seconds before putting them back into the remote control Scratch the terminals inside the remote s battery compartment with a coin or key Check that the surge protection device...

Page 12: ...lace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for more than two minutes over a 20 minute period or approximately 10 duty cycle Press...

Page 13: ...e head or foot section a short distance using the remote control to realign the lift lower mechanisms with the bed support platform Check that the bed is not in direct contact with a wall nightstand o...

Page 14: ...t parts provided by Customatic the warranty will apply to the original warranty period and will not extend beyond such period NO OTHER WARRANTY EXPRESS OR IMPLIED The foregoing express warranty is the...

Page 15: ...nds and trademarks are the property of their respective owners CLAIMS PROCESS Prior to contacting Customatic please refer to the TROUBLESHOOTING section of this Manual and also ensure that use and mai...

Page 16: ...HE WARRANTY PERIOD PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE NUMBER 1 720 458 5955 Please have your rece...

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