Custom Audio Electronics STIMARE STIMA-SML User Manual Download Page 79

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11 TECHNICAL SERVICE

In case of failure, send the 4 pieces of information listed below to our support team:

1. Product code
2. Serial number
3. Hardware release
4. Firmware release

To get the necessary data, proceed as follows:

Write down the data printed

on the product label (see par.2.4).

Print a Setup report (see paragraph 5.1)

The Setup report shows

the firmware release.

XXXXXXXXXXXXXX

0000000000000000000

Send an e-mail to the Technical Service,

with the data collected.

PRINTER SETTINGS

«••••••••» 640

----------------------------------------------------------------------------

PRINTHEAD WORKING GOOD!

PRINTER TYPE ....................................

<device model>

PRINTING HEAD TYPE ........................

<head model>

INTERFACE ..........................................RS232
PROGRAM MEMORY TEST.................OK

device name

SCODE.

<code>

rel 1.00

DCODE.

<code>

- rel 1.00

FCODE.

<code>

- rel 1.00

[email protected]

Customer Service

Department

[email protected]

Customer Service

Department

CUSTOM-Powered

Summary of Contents for STIMARE STIMA-SML

Page 1: ...CUSTOM Powered USER MANUAL STIMA SML ...

Page 2: ......

Page 3: ... there is an easily acces sible outlet with a capacity of no less than 10A closely to where the device is to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the battery pack Do not touch the head heating line with bare hands or metal o...

Page 4: ...hanical electrical and ire enclosure must be provided The power supply has been evaluated for use in a pollution degree 2 environment overvoltage category II An appropriate disconnect device must be provided The power supply must be installed in compliance with the mounting creepage clearance markings and segregation re quirements of the end use application WARNING PRESENCE OF DANGEROUS VOLTAGES P...

Page 5: ...ages 16 3 INSTALLATION 17 3 1 Connections 17 3 2 Pinout 18 3 3 Driver and SDK 21 4 OPERATION 23 4 1 Opening cover 23 4 2 Adjusting paper width 24 4 3 Adjusting the alignment sensors 25 4 4 Switch the device ON 27 4 5 Loading the paper roll 28 5 CONFIGURATION 31 5 1 Coniguration mode 31 5 2 Setup report 32 5 3 Device status 34 5 4 Printer parameters 35 5 5 Ethernet parameters 40 5 6 Hexadecimal dum...

Page 6: ...Paper speciication 58 7 7 Character sets in CUSTOM POS emulation 60 7 8 Character sets in SVELTA emulation 62 8 CONSUMABLES 63 9 ACCESSORIES 65 10 ALIGNMENT 67 10 1 Enable alignment 68 10 2 Calibration 71 10 3 Alignment parameters 74 10 4 Printing area 78 11 TECHNICAL SERVICE 79 12 ADVANCED FUNCTIONS 81 12 1 File sharing 81 12 2 Drivers installation 81 12 3 Logos management 82 12 4 Fonts managemen...

Page 7: ...BLES description and installation of the available consumables for the device 9 ACCESSORIES description and installation of the available accessories for the device 10 ALIGNMENT information required for managing the paper alignment 11 TECHNICAL SERVICE information required for contacting the technical service 12 ADVANCED FUNCTIONS information about special functions available with the device 1 2 E...

Page 8: ...8 CUSTOM Powered ...

Page 9: ...ated below are present and that there are no signs of damage If there are contact Customer Service 1 Short guide 2 Device 3 AC adapter 4 Reducer for paper width 5 USB cable 6 External near paper end sensor with cable 1 2 4 5 6 3 Open the device packaging Take out the device Take out the rest of the content Keep the box trays and packing materials in the event the device must be transported shipped...

Page 10: ...per input 6 Adjustable cursor for paper in 7 ON OFF key 8 Connector for near paper end sensor external 9 RS232 serial port 10 ETHERNET port 11 USB port 12 Power supply port 13 Status LED 14 FF FORM FEED key 15 LF LINE FEED key 2 3 1 5 6 4 connector panel 7 8 9 10 11 12 13 14 15 10 CUSTOM Powered ...

Page 11: ...sor 3 Upper mobile sensor for detecting black mark on the thermal side of paper or hole between tickets 4 Lower mobile sensor for detecting black mark on the thermal side of paper or hole between tickets 5 Sensors for detecting paper out presence 6 Sensor for cover opening detection 2 5 5 6 3 1 1 4 11 CUSTOM Powered ...

Page 12: ...2 4 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 12 CUSTOM Powered ...

Page 13: ...push Hold down Hold down next parameter modify selected parameter Fast push Fast push LF FF LF FF Fast push Fast push print the report and enter the SETUP PROCEDURE for ETHERNET parameters enter the SETUP PROCEDURE for printer parameters enter the SETUP MODE LF FF LF FF next parameter modify selected parameter Fast push Fast push 13 CUSTOM Powered ...

Page 14: ...standby LF FF LF FF Advance the paper preset length STANDBY Fast push Fast push Is the Notch B Mark Position parameter set on Disabled see Setup perform the ticket alignment printing demo ticket YES NO 14 CUSTOM Powered ...

Page 15: ... OFF DEVICE OFF GREEN ON DEVICE ON NO ERROR GREEN COMMUNICATION STATUS x 1 RECEIVE DATA x 2 RECEPTION ERRORS PARITY FRAME ERROR OVERRUN ERROR x 3 COMMAND NOT RECOGNIZED x 4 COMMAND RECEPTION TIME OUT YELLOW RECOVERABLE ERROR x 2 HEADING OVER TEMPERATURE x 3 PAPER END x 4 PAPER JAM x 5 POWER SUPPLY VOLTAGE INCORRECT x 6 COVER OPEN RED UNRECOVERABLE ERROR 3 x RAM ERROR 15 CUSTOM Powered ...

Page 16: ... Receive data RS232 RX ERROR Reception errors parity frame error overrun error COMMAND ERROR Command not recognized PRINTHEAD OVERTEMP Heading over temperature END PAPER Paper end PAPER JAM Paper jam POWER VOLTAGE ERROR Power supply voltage incorrect COVER OPEN Cover open RAM ERROR RAM error EEPROM ERROR EEPROM error PRINT TICKET ERROR Notch alignment error PRINTING DOCUMENT Printing in progress 1...

Page 17: ...SB device ETHERNET UTP standard cable pin to pin Power supply cable included USB standard cable included ETHERNET CrossOver standard cable Serial standard cable ATTENTION In some conditions we recommend the installation of a ferrite core on the power supply cable NOTES If serial and USB connectors are inserted communication port is USB 17 CUSTOM Powered ...

Page 18: ...ly polarity NOTE Power supply cable The following igure shows the connector pinout of the power supply cable for the device Tripolar male connector 24 V n c GND Power supply cable 1 2 3 4 USB INTERFACE Female USB type B connector J2 1 USB0 VBUS in 2 USB0_D in out 3 USB0_D in out 4 GND SH1 SHIELD SH2 SHIELD 18 CUSTOM Powered ...

Page 19: ...value 0 corresponds to a voltage level of between 3Vdc and 15Vdc and logic value 1 corresponds to a voltage level of between 3Vdc and 15Vdc DEVICE PC connection The following picture shows an example of connection between the device and a personal computer using an 8 pin RJ45 male and a 9 pin RS232 serial connector DEVICE PC DCD RXD TXD GND DSR CTS DTR TXD RXD GND DTR RTS DTR RTS CTS DSR DB9 1 2 3...

Page 20: ...een color the LED lights up when occurs a data reception or transmission For 10 100Base TX connection LED FUNCTION LED LNK The LED light yellow color on when a connection is active and lashes wnen occurs a data reception or transmission LED LAN The LED light green color on when occurs a 100Mbit connection and off when occurs a 10Mbit connection The device automatically recognizes the type of conne...

Page 21: ...it Linux 32 64bit Follow the instruction get back on the README TXT ile You can ind it in the software package downloaded in advance Android SDK for CustomAndroidAPI Extract the zipped folder to the destination path desired Follow the instructions present in the software package that you downloaded on how to install and use the SDK iOS SDK for CustomiOSApi Extract the zipped folder to the destinat...

Page 22: ...22 CUSTOM Powered ...

Page 23: ...4 OPERATION 4 1 Opening cover Push the opening lever shown in figure Open the device cover 1 Open the metallic cover 2 3 23 CUSTOM Powered ...

Page 24: ...djusted from 25 mm to 82 5 mm by moving the adjustable cursor as shown in the following igure To manage paper width from 20 mm to 25 mm apply the spacer on the mobile paper guide see following igure then adjust the paper width 90 24 CUSTOM Powered ...

Page 25: ...s shown in the following igure The user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper see next paragraphs To use these sensors you must set the Notch B Mark Position setup parameter on the correct value see Chapter 5 direction of paper feed NON THERMAL SIDE THERMAL SIDE LOWER MOBILE SENSOR UPPER MOBILE SENSOR 25 CUSTOM Powered...

Page 26: ...on paper open the device cover see par 4 1 and move the sensors to the desired position using a small screwdriver or a pointed object ATTENTION To avoid damaging the sensor use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position 26 CUSTOM Powered ...

Page 27: ...he device and the mains outlet Use the type of electrical power supply indicated on the label 2 Switch device on pressing the ON OFF key The display turns on and shows the message in figure IN DC 24V 1 5A VIn 24Vdc Power supply cable supplied ON OFF 27 CUSTOM Powered ...

Page 28: ...raps of paper 1 Open the device cover see previous paragraphs Adjust the paper width and the notch sensors position see previous paragraphs 3 4 2 Close the device cover Insert the paper into the input mouth so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides thermal side thermal side 28 CUSTOM Powered ...

Page 29: ...6 Wait until the paper is automatically loaded lato termico VROOM lato termico VROOM 29 CUSTOM Powered ...

Page 30: ... loading without a paper roll holder support The direction of the paper will always form a maximum angle of 90 or 90 with the insertion plane of paper inside the device 90 90 90 90 Carta con lato termico all esterno del rotolo 90 90 90 90 Carta con lato non termico all esterno del rotolo 30 CUSTOM Powered ...

Page 31: ...ce proceed as follows The device prints the report with the settings parameters Follow the instruction printed on the paper or shown on display to proceed with configuration procedure 1 While pressing the LF LINE FEED key switch on the device by pressing the ON OFF key 2 FF LF ON OFF KEY LF LINE FEED KEY PRINTER SETUP 31 CUSTOM Powered ...

Page 32: ...OUNTER 4 PAPER PRINTED cm 40 Printer Emulation SVELTA RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking XON XOFF Busy Condition RxFull USB Mass Storage Disabled USB Address Number 0 USB Virtual COM Disabled Print Mode Normal Autofeed CR Disabled Code Table num 0 Chinese Font Disabled Chars inch A 11 B 15 cpi Speed Quality High Speed Print Width 66 mm Paper...

Page 33: ...r the list and the description of device parameters see the following paragraphs ETH SPEED 10Mb s DHCP Client Disabled IP Address 192 168 0 1 Subnet Mask 255 255 240 0 Default Gateway 192 168 0 5 MAC Address 00 0E E2 0A D2 D0 LF to modify parameter FF for next parameter KEYS FUNCTIONS ETHERNET PARAMETERS 33 CUSTOM Powered ...

Page 34: ...PE print head model INTERFACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty EXTERNAL MEMORY TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head POWER ON COUNTER number of power ups made PAPER PRINTED centimetres of paper pr...

Page 35: ...RITY Bit for the parity control of the serial interface None D parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface RS232 HANDSHAKING Handshaking XON XOFF D software handshaking Hardware hardware handshaking CTS RTS NOTES Parameter valid only with serial interface When the receive buffer is full if handshaking is set to XON ...

Page 36: ...s AUTOFEED Setting of the Carriage Return character CR disabled D Carriage Return disabled CR enabled Carriage Return enabled NOTE The parameter is printed only with CUSTOM POS emulation enabled CODE TABLE num Identiier number of the character code table to use The numeric value of the identiier is made up with the following two parameters for the setting of two digits for the tens and the units C...

Page 37: ...nd printing quality Normal High Quality High Speed D PRINT WIDTH Width of printing area 18 mm 34 mm 50 mm 66 mm D 20 mm 36 mm 52 mm 68 mm 22 mm 38 mm 54 mm 70 mm 24 mm 40 mm 56 mm 72 mm 26 mm 42 mm 58 mm 74 mm 28 mm 44 mm 60 mm 76 mm 30 mm 46 mm 62 mm 78 mm 32 mm 48 mm 64 mm 80 mm PAPER THRESHOLD Threshold value in percent for the recognition of the presence of paper by the paper presence sensor 3...

Page 38: ...TCH DISTANCE mm x 1 Setting the digit for units 0 D 2 4 6 8 1 3 5 7 9 NOTCH DISTANCE mm x 1 Setting the digit for decimals 0 D 2 4 6 8 1 3 5 7 9 NOTES For example to set the notch distance to 15 mm modify the parameters as follows Notch Distance Sign Notch Distance mm x 10 1 Notch Distance mm x 1 5 Notch Distance mm x 1 0 If the Notch B Mark Position parameter is disabled the parameters for the No...

Page 39: ... TICKET MANAGEMENT This parameter allows the ticket management Disabled D no check Check First before printing the device checks the integrity of the irst ticket CASING TYPE Type of device casing Plastic D plastic casing Metal metallic casing PRINTHEAD TEST POWERON Setting of the performing of the print head test Disabled D the test is performed only during the printing of the setup report Enabled...

Page 40: ...essing the OPEN key DEFAULT GATEWAY This parameter identiies the Gateway IP address used to send applications to the external network NOTE Press the FEED key to modify the value of the highlighted digit Pressing OPEN key to move the cursor on the next digit if the cursor is on the latest digit proceed to next parameter by pressing the OPEN key DOMAIN NAME SYSTEM This parameter identiies the Domain...

Page 41: ...key is pressed or characters are received through the communication port Hexadeci mal Dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump 31 32 33 34 35 39 30 31 32 33 37 38 39 75 69 68 6B 6A 73 64 73 64 66 6B 6A 66 73 64 66 6B 65 69 6F 79 75 6F 72 69...

Page 42: ...42 CUSTOM Powered ...

Page 43: ... see previous paragraphs 3 4 2 Close the device cover Remove the damaged paper and check the presence for paper scraps inside the device Carefully remove all paper scraps If necessary use tweezers Insert the paper see previous paragraphs VROOM 43 CUSTOM Powered ...

Page 44: ...Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Display Use compressed air or a soft cloth Case Use compressed air or a soft cloth For speciic procedures see the following pages NOTES If you use the device in dusty environments you must reduce the intervals between the cleanin...

Page 45: ... Disconnect the power supply cable and open the device cover see par 4 1 2 Clean the area involved in the passage of paper by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ON Alcohol sol...

Page 46: ...ard brushes Do not let water or other liquids get inside the machine ON ISOPROPYL ALCOHOL Printing roller 1 Disconnect the power supply cable and open the device cover see par 4 1 2 Clean the printing roller by using a non abrasive cloth moistened with isopropyl ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine ON ISOPROPYL ALCOHOL 46 CUSTOM Pow...

Page 47: ... let water or other liquids get inside the device ON Alcohol solvent Display 1 Disconnect the power supply cable 2 To clean the display use compressed air or a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine Do not use ammonia based products ON Alcohol solvent Ammonia 47 CUSTOM Powered ...

Page 48: ...7 Launch the software UPGCEPRN 8 Select the update ile PSW location Data flush status Upgrade status No upgrade thread active Port config Communication port not init Firmware rel Hardware rel PSW Version File cfg Printer type Select port None None None None None None File psw Select psw Begin upgrade 9 Select the serial communication port e g COM1 Data flush status Upgrade status No upgrade thread...

Page 49: ...ush status Upgrade status No upgrade thread active Port config Communication port not init Firmware rel Hardware rel PSW Version File cfg Printer type Select port None None None None None None File psw Select psw Begin upgrade 9 Select item USB and then select the USB device among those proposed e g device1 Data flush status Upgrade status No upgrade thread active Port config Communication port no...

Page 50: ...50 CUSTOM Powered ...

Page 51: ...dows 7 32 64bit Windows 8 32 64bit Linux Android iOS INTERFACES USB port 12 Mbit sec USB 2 0 full speed RS232 serial port from 1200 to 115200 bps ETHERNET port models with ETHERNET port 10 Mbit sec 100 Mbit sec MEMORIES Receive buffer 16 Kbytes Flash memory 1 Mbytes internal 8 Mbytes external of which 6Mbytes available for user RAM memory 128 Kbytes internal 8Mbytes external PRINTER Resolution 200...

Page 52: ...g speed 2 4 200dpi models High Speed 200 mm sec Normal 150 mm sec High Quality 100 mm sec 300dpi models High Speed 150 mm sec Normal 120 mm sec High Quality 90 mm sec PAPER Type of paper Thermal rolls heat sensitive side on outside of roll Thermal rolls heat sensitive side on inside of roll Thermal fanfold module with alignment notch Paper width from 20 mm to 82 5 mm 2 mm step Paper weight from 70...

Page 53: ...IRONMENTAL CONDITIONS Operating temperature from 0 C to 50 C Relative humidity from 10 Rh to 85 Rh Storage temperature from 20 C to 70 C Storage relative humidity from 10 Rh to 90 Rh NOTES 1 Control board 2 Respecting the regular schedule of cleaning for the device components 3 Veramono ttf and Vera ttf are installed on the device It is possible to install additional TrueType fonts see par 12 4 4 ...

Page 54: ...r of columns 35 45 64 Chars sec 2370 3047 4266 Lines sec 66 66 66 Characters L x H mm Normal 2 25 x 3 1 75 x 3 1 25 x 3 300dpi models Character set 3 Character density 11 cpi 15 cpi 20 cpi Number of columns 53 68 96 Chars sec 4000 5142 7200 Lines sec 75 75 75 Characters L x H mm Normal 1 5 x 3 1 2 x 3 0 8 x 3 54 CUSTOM Powered ...

Page 55: ...7 3 Device dimensions Length 122 6 mm Height 85 mm Width 145 6 mm Weight 2 240 g NOTE All the dimensions shown in following igures are in millimetres 133 85 12 6 119 61 5 64 27 7 42 9 55 CUSTOM Powered ...

Page 56: ...with paper roll holder Length 324 mm Height 158 mm Width 145 6 mm Weight 3 240 g NOTE All the dimensions shown in following igures are in millimetres 119 251 93 205 88 67 64 61 5 133 12 6 95 75 158 22 25 55 56 CUSTOM Powered ...

Page 57: ...of power supply cod 963GE020000003 Length 127 mm Height 35 5 mm Width 56 mm NOTE All the dimensions shown in following igures are in millimetres 35 5 24V GND N C 1 2 3 AC INLET 56 127 DC OUTPUT WIRE 57 CUSTOM Powered ...

Page 58: ... thermal side and on the non thermal side of paper and it can be placed anywhere on the whole width of the paper For more information about the use of paper with black mark see Chapter 10 NOTE All the dimensions shown in following igures are in millimetres 5 1 0 9 1 0 min 40 mm PAPER WIDTH from 20 to 82 mm DIRECTION OF PAPER FEED 58 CUSTOM Powered ...

Page 59: ...f the ticket To manage tickets with hole set the parameter Notch B Mark position to Transparent see par 5 4 For more information about the use of paper with hole see Chapter 10 NOTE All the dimensions shown in following igures are in millimetres min 2 min 40 min 10 DIRECTION OF PAPER FEED PAPER WIDTH from 20 to 82 mm 59 CUSTOM Powered ...

Page 60: ...ing is the full list of coding tables that can be installed on the device CodeTable Coding table 0 PC437 U S A Standard Europe 1 Katakana 2 PC850 Multilingual 3 PC860 Portuguese 4 PC863 Canadian French 5 PC865 Nordic 11 PC851 Greek on request 12 PC853 Turkish on request 13 PC857 Turkish on request 14 PC737 Greek on request 15 ISO8859 7 Greek on request 16 WPC1252 17 PC866 Cyrillic 2 18 PC852 Latin...

Page 61: ...of the font must have the same dimension The check is made by the device when the font is selected TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts 11 15 and 20 cpi The quality of TrueType fonts the correct positioning into the printable area and the available code tables will result from the font producers and the font im...

Page 62: ...0 B Fixed Font Font 14x24_1 B C Fixed Font Font 16x24CN B C Fixed Font Font OCRB 20x32 B Fixed Font For further information to characters representations print the Font Test D NOTES A A proportional font is a font in which different characters have different pitches widths B A ixed font is the opposite of a proportional font and is a ixed pitch font C The fonts with the same name and dimension con...

Page 63: ...8 CONSUMABLES The following table shows the list of available consumables for device DESCRIPTION CODE FANFOLD 100 tickets weight 140 g m2 dimensions 152mm x 80mm 67A00000000304 63 CUSTOM Powered ...

Page 64: ...64 CUSTOM Powered ...

Page 65: ...ES The following table shows the list of available accessories for device DESCRIPTION CODE POWER SUPPLY for technical speciications see the par 7 1 963GE020000003 PAPER ROLL HOLDER 974HL010000001 65 CUSTOM Powered ...

Page 66: ...66 CUSTOM Powered ...

Page 67: ...that returns to the sensor considering that the light is relected by the white paper and absorbed by the black mark To use tickets with holes it is possible to use the same sensors as transparence sensors coupled two by two a beam of light is emitted by the transmitter sensor and the quantity of light which reaches the opposite receiver sensor is detected The presence of the hole is detected evalu...

Page 68: ...and set the correct value of this parameter as described in the following table SENSOR USED VALUE OF THE NOTCH B MARK POSITION PARAMETER USING MODE OF SENSORS NOTCH TYPE Disabled Alignment disabled 1 Bottom Relection Black mark printed on the non thermal side of paper 2 Top Relection Black mark printed on the thermal side of paper 1 2 Transparent Transparence Hole between tickets lower flat upper ...

Page 69: ...Paper with black mark on the non thermal side direction of paper feed NON THERMAL SIDE SENSOR 1 Paper with black mark on the thermal side direction of paper feed THERMAL SIDE SENSOR 2 69 CUSTOM Powered ...

Page 70: ...Tickets with hole direction of paper feed SENSOR 1 SENSOR 2 70 CUSTOM Powered ...

Page 71: ...ce offers the execution of the function of paper characterization Characterize Paper and the change of the Notch B Mark Threshold parameter which represents the detection threshold of the notch Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see following igures of the outgoing voltage of the alignment sensor expressed as a percentage and the ...

Page 72: ... is constant while passing the paper be tween two holes and presents a variation at each hole In this case the optimal value for the Notch B Mark Threshold parameter is placed about half of the variation NON THERMAL SIDE THERMAL SIDE Peak Notch B Mark Threshold 72 CUSTOM Powered ...

Page 73: ...bout halfway between the peak value and the maximum value of the noise THERMAL SIDE NON THERMAL SIDE Peak Notch B Mark Threshold Noise If the maximum value of noise read by the sensor is very close to the peak value it might be dificult to place the value of the Notch B Mark Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of printing en...

Page 74: ...aries from 5mm minimum and 99 9mm maximum If the Notch Distance value is set to 0 the alignment point is set at the beginning of the notch 0 PRINTING DIRECTION Alignment point notch front Alignment point negative values of Notch Distance positive values of Notch Distance Alignment point The following igure shows an example of paper with alignment point set by a positive value of Notch Distance Not...

Page 75: ...the previous ticket or where the desired cutting line is placed in the middle of the alignment notch for example for paper with holes or gap In the following images the value of Notch Distance parameter is set to A 0 PRINTING DIRECTION A 0 PRINTING DIRECTION A Alignment point Notch front Alignment point Notch front 75 CUSTOM Powered ...

Page 76: ...ns of the device models with the paper path and the distances in mm between the alignment sensor the print head and paper out mouth 38 distance between printing line and notch sensor 20 distance between printing line and paper out 76 CUSTOM Powered ...

Page 77: ...procedure of the device see chapter 5 by modifying the Setup ini ile see par 12 5 by using the 0x1D 0xE7 command for more details refer to the Commands Manual by driver SVELTA emulation The ticket features and the alignment parameters may be modiied as follows by using the parameters of the LHT command for more details refer to the Commands Manual by modifying the Setup ini ile see par 12 5 by dri...

Page 78: ...0 1 mm 1 mm L D H PRINTED AREA PRINTING DIRECTION Line of manual tear off Printing line Line of manual tear off Printing line H Distance between the irst and the last print line called Height of the printing area L Distance between an edge of the notch and the next one called Inter notch distance D Automatic feed for alignment at the next notch To use all the notches on paper you must comply with ...

Page 79: ...ort see paragraph 5 1 The Setup report shows the firmware release 2 XXXXXXXXXXXXXX Rx 0000000000000000000 Send an e mail to the Technical Service with the data collected 3 PRINTER SETTINGS 1 640 PRINTHEAD WORKING GOOD PRINTER TYPE device model PRINTING HEAD TYPE head model INTERFACE RS232 PROGRAM MEMORY TEST OK device name SCODE code rel 1 00 DCODE code rel 1 00 FCODE code rel 1 00 FW support stim...

Page 80: ...80 CUSTOM Powered ...

Page 81: ...e the operating parameters by iles sharing from Mass Storage USB FILE SHARING FROM MASS STORAGE 12 2 Drivers installation It is possible to install the new driver update directly into the folder DRIVER on the Flash Drive of the device To enter the Flash Drive by iles sharing from Mass Storage you need to enable the relative parameter during the conigu ration process see chapter 5 81 CUSTOM Powered...

Page 82: ...ows 1 delete the selected logo from the Pictures folder on Flash Disk 2 in the coniguration ile PictList ini delete the line related to the erased logo The logos stored on Flash Disk and converted by the device can be printed by using the number associated to the logo during the conversion step The correspondence between ile name and logo number is warrant by the coniguration ile PIctList ini and ...

Page 83: ...ame of parameters To set the parameter to the default value change the numeric value with the symbol D The Setup ini ile permits the coniguration of the following parameters PRINT Printer Emulation 0 1 0 CUSTOM POS 1 SVELTA Print Mode 0 1 0 Normal 1 Reverse Autofeed 0 1 0 CR disabled 1 CR enable Chars inch 0 1 2 0 A 11 B 15 cpi 1 A 15 B 20 cpi 2 A 20 B 15 cpi Code Table num 0 Chinese font 0 1 0 Di...

Page 84: ...mm 17 17 mm 18 18 mm 19 19 mm 20 20 mm Ticket Locking 0 1 0 Disabled 1 Enabled Ticket Management 0 1 0 Disabled 1 Check First Casing Type 0 1 0 Metal 1 Plastic PrintHead Test PowerOn 0 1 0 Disabled 1 Enabled Print Density 0 1 2 3 4 5 6 7 8 0 50 1 37 2 25 3 12 4 0 5 12 6 25 7 37 8 50 INTERFACE RS232 Baud Rate 1 2 3 4 5 6 7 8 1 1200 bps 2 2400 bps 3 4800 bps 4 9600 bps 5 19200 bps 6 38400 bps 7 5760...

Page 85: ...nabled USB Address Number 0 1 2 3 4 5 6 7 8 9 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 SVELTA Ticket X Dimension Ticket Y Dimension Notch Distance Notch Width Barcode timeout NETWORK DHCP Client 0 1 0 Disabled 1 Enabled IP Address Subnet Mask Default Gateway Domain Name System TCP Printer Port MAC Address 85 CUSTOM Powered ...

Page 86: ...treet Dun Laoghaire Co Dublin A96 YH33 Email info stimare net www stimare net VAT IE 9682843O Stimare Ltd UK 4 Bramber Court Bramber Road London W149PW Email support stimare net VAT GB 997212486 Stimare LLC USA 4730 Tejon Street Denver CO 80211 USA Email support stimare net EIN 38 4037173 ...

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