Custom Audio Electronics KPM150H User Manual Download Page 41

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6 MAINTENANCE

6.1 Paper

jam

In case of paper jam proceed as follows:

Open the printer cover.

Remove the damaged paper and check the presence for paper scraps in the printer.

ATTENTION:
Do not let water or other liquids get inside the machine.
Do not insert any kind of object inside the cutter.

6. MAINTENANCE

User manual

KPM150H 41

Summary of Contents for KPM150H

Page 1: ...OEM Commands manual 77200000000800 KPM150H KPM150H USER MANUAL...

Page 2: ......

Page 3: ...is an easily acces sible outlet with a capacity of no less than 10A closely to where the device is to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that...

Page 4: ......

Page 5: ...39 5 6 Calendar clock 40 6 MAINTENANCE 41 6 1 Paper jam 41 6 2 Planning of cleaning operations 43 6 3 Cleaning 44 6 4 Firmware upgrade 50 7 SPECIFICATIONS 53 7 1 Hardware specifications 53 7 2 Charact...

Page 6: ...nment 76 10 2 Calibration 79 10 3 Alignment parameters 81 10 4 Printing area 85 11 TECHNICAL SERVICE 87 12 ADVANCED FUNCTIONS 89 12 1 File sharing 89 12 2 Drivers installation 90 12 3 Logos management...

Page 7: ...ption and installation of the available consumables for the device 9 ACCESSORIES description and installation of the available accessories for the device 10 ALIGNMENT information required for managing...

Page 8: ...1 INTRODUCTION 8 KPM150H User manual...

Page 9: ...are contact Customer Service 1 Installation instructions sheet 2 Power supply cable 3 Additional near paper end sensor with wiring 4 Foam packing shell 5 Box 6 Printer Open the printer packaging Remov...

Page 10: ...6 Paper outfeed 2 Cutter unit 7 LINE FEED key 3 Printer cover 8 FORM FEED key 4 Printing head set 9 Status led 5 Paper input 10 Lever of paper mouth guide adjustable 1 4 3 2 5 STATUS NEAR PAPER END F...

Page 11: ...w connectors 1 RS232 connector 2 USB connector 3 Power Supply connector 4 Connector for external near paper end sensor 5 SD MMC optional STATUS NEAR PAPER END FF LF 1 2 3 4 5 2 DESCRIPTION User manual...

Page 12: ...rnal view 1 Paper presence sensors on output 2 Mobile sensor notch lower 3 Cover open sensor 4 Paper out presence 5 Upper transparence sensor and notch STATUS NEAR PAPER END FF LF 5 2 4 3 1 2 DESCRIPT...

Page 13: ...ng condition POWER UP print the SETUP report perform the FONT TEST LF FF LF FF Hold down Hold down enter the SETUP MODE enter the Clock SETUP skip the SETUP mode LF FF Fast push LF FF LF FF Fast push...

Page 14: ...LF FF Fast push Is the Notch B Mark Position parameter set on Disabled see Setup NO LF FF STANDBY Advance the paper manual feed printing demo ticket perform the ticket alignment Logos printing Fast pu...

Page 15: ...ON NO ERROR GREEN COMMUNICATION STATUS 1 x RECEIVING DATA 2 x RECEIPT ERRORS PARITY FRAME ERROR OVERRUN ERROR 3 x COMMAND NOT RECOGNIZED 4 x COMMAND RECEIPT TIME OUT 5 x NEAR PAPER END YELLOW RECOVERA...

Page 16: ...2 DESCRIPTION 16 KPM150H User manual...

Page 17: ...3 1 Fastening The printer is provided with four fixing holes placed on lateral side see following figure To fasten the printer on a panel use four M3 screws 102 120 13 7 3 7 140 3 INSTALLATION User ma...

Page 18: ...PE wiring Fixing screw M3 MATERIAL INCLUDED MATERIAL NOT INCLUDED For the assembly procedure proceed as follows 1 Fix the near paper end sensor board to the support using an M3 screw not included For...

Page 19: ...2 Connect the wiring coming from the near paper end sensor board at the connector shown in figure NPE wiring 3 INSTALLATION User manual KPM150H 19...

Page 20: ...PLY USB Serial standard cable USB standard cable Power Supply cable supplied WARNING In some using conditions we recommend the installation of a ferrite core on the power supply cable NOTE If RS232 an...

Page 21: ...upply cable The following figure shows the connector pinout of the power supply cable for the device Power supply cable Female Molex connector series 5557 no 39 01 3022 GND 24 V 1 1 4 4 2 2 3 3 USB IN...

Page 22: ...the RS232 standard logic value 0 corresponds to a voltage level of between 3Vdc and 15Vdc and logic value 1 corresponds to a voltage level of between 3Vdc and 15Vdc Note KPM150H PC connection The fol...

Page 23: ...x Driver for Linux 32 64bit Follow the instruction get back on the README TXT file you can find it in the software package downloaded in advance Android SDK for CustomAndroidAPI Extract the zipped fol...

Page 24: ...3 INSTALLATION 24 KPM150H User manual...

Page 25: ...r mouth guide located at the paper infeed opening To adjust the paper width proceed as follows 1 Position the paper roll in the loading paper guide so that it unrolls correctly 2 Press the lever of pa...

Page 26: ...SOR FOR NOTCH NON HEAT SENSITIVE SIDE HEAT SENSITIVE SIDE In addition the printer is equipped with another sensor for alignment notch placed on the heat sensitive side of paper located upper than the...

Page 27: ...ollows 1 Adjust the paper width see previous paragraphs 2 Move the lower sensor to the desired position using a small screwdriver or a pencil ATTENTION To avoid damaging the sensor not to apply too mu...

Page 28: ...change of paper roll check inside the printer To change the paper roll proceed as follows 1 Adjust the paper width see previous paragraphs 2 Adjust the notch sensor position as described in par 4 2 4...

Page 29: ...roll so that it unrolls correctly as shown in figure VROOM 4 Insert the paper into the paper infeed opening and wait for it to load automatically ATTENTION Make sure the cut is straight 4 OPERATION Us...

Page 30: ...ll related to the printer for a correct paper loading without a paper roll holder support The direction of the paper will always form a maximum angle of 90 or 90 with the insertion plane of paper insi...

Page 31: ...ged into the power supply connector of the printer 2 The device prints a SETUP report LF FF POWER SUPPLY LINE FEED KEY PRINTER SETTINGS PRINTER TYPE KPM150 H Barcode Reader Not present RFID Module Not...

Page 32: ...TM TM NOTE During power up if the LINE FEED key is held down the printer enters the auto test routine and prints out the setup report The printer will remain in standby in Hexadecimal dump mode see f...

Page 33: ...2580 CUT COUNTER 38 DATE TIME 17 02 12 09 30 Printer Emulation SVELTA RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Xon Xoff Busy Condition RxFull USB Ma...

Page 34: ...pears if functioning and NOT OK if faulty DYNAMIC RAM TEST the message OK appears if functioning and NOT OK if faulty EEPROM TEST the message OK appears if functioning and NOT OK if faulty CUTTER TEST...

Page 35: ...the serial interface None D parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface RS232 HANDSHAKING Handshaking XON XOFF D soft...

Page 36: ...mm 28 mm 36 mm 44 mm 52 mm 22 mm 30 mm 38 mm 46 mm 54 mm D 24 mm 32 mm 40 mm 48 mm 26 mm 34 mm 42 mm 50 mm PAPER THRESHOLD Threshold value in percent for the recognition of the presence of paper by t...

Page 37: ...of the paper inside the device where the ticket is not cut with the cutter but is presented for the manual tear off by the user Disabled D paper block disabled Enabled paper block enabled NOTE If the...

Page 38: ...the labels The printer stops if the alarm jam occurs Disabled D automatic detection jam disabled Enabled automatic detection jam enabled Autoload No Recovery This parameter if enabled does not perfor...

Page 39: ...hrough the communication port For example for every 8 charac ters received the hexadecimal and corresponding ASCII codes are printed out if the characters are underlined the receive buffer is full Sho...

Page 40: ...ed Pressing LINE FEED key to modify the value of the highlighted digit every single LINE FEED key pressure increases of 1 his value Once the value 9 is reached the counting starts again from 0 Pressin...

Page 41: ...ws 1 Open the printer cover 2 Remove the damaged paper and check the presence for paper scraps in the printer ATTENTION Do not let water or other liquids get inside the machine Do not insert any kind...

Page 42: ...paper from the paper infeed 4 Close the printer cover and insert a not damaged paper roll following instructions of Changing the paper roll paragraph see previous paragraphs 6 MAINTENANCE 42 KPM150H...

Page 43: ...sopropyl alcohol Printing roll Use isopropyl alcohol EVERY 5 PAPER CHANGES Cutter Use compressed air Paper path Use compressed air or tweezers Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Ca...

Page 44: ...Disconnect the power supply cable STATUS NEAR PAPER END FF LF ISOPROPYL ALCOHOL ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the pr...

Page 45: ...lcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solvent cohol solve ATTENTION Do not touch the head heating line with bare hands or metal objects Do...

Page 46: ...position ISOPROPYL ALCOHOL ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head an...

Page 47: ...ENTION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very ho...

Page 48: ...TION Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immedi ately after printing because the head and motor tend to become very hot...

Page 49: ...loth CASE 1 Disconnect the power supply cable STATUS NEAR PAPER END FF LF ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solv...

Page 50: ...rt the software UPGCEPRN 6 Select the update file PSW location 7 Select the serial communication port ex COM1 C KPM150H PSW 8 Detecting and setting of the parameters necessary for serial communication...

Page 51: ...PSW location 7 Select item USB and then select the USB device among those proposed ex KPM150H C VKP80III PSW Custom KPM150H Custom KPM150H C KPM150H PSW 8 After a few minutes a message on the screen w...

Page 52: ...6 MAINTENANCE 52 KPM150H User manual...

Page 53: ...xed head 8 dot mm Head life 3 100 Km 100M pulses Printing mode Normal 90 180 270 Printing format Height Width from 1 to 8 bold reverse underlined italic Character font CUSTOM POS emulation PC437 PC850...

Page 54: ...y voltage from 90 Vac to 264 Vac Frequence from 47 Hz to 63 Hz Current output 2 5 A Power 60 W ENVIRONMENTAL CONDITIONS Operating temperature from 0 C to 50 C Relative humidity from 10 to 85 w o conde...

Page 55: ...ns 35 45 64 Chars sec 2900 3800 5300 Lines sec 83 83 83 Characters L x H mm Normal 2 25 x 3 1 75 x 3 1 25 x 3 7 3 Specifications for RFID reader writer TRANSPONDER SPECIFICATIONS 1 Supported transpond...

Page 56: ...over closed Width 114 mm Weight 1850 g NOTE Dimensions referred to model in the STANDARD configuration and without paper roll All the dimensions shown in following figures are in millimetres 122 84 10...

Page 57: ...7 5 Power supply dimensions cod 963GE020000003 optional Length 127 mm Height 35 5 mm Width 56 mm 35 5 24V GND N C 1 2 3 AC INLET 56 127 DC OUTPUT WIRE 7 SPECIFICATIONS User manual KPM150H 57...

Page 58: ...ht 122 mm with printer cover closed Width 114 mm Weight 1900 g NOTE Dimensions referred to device without paper roll All the dimensions shown in following figures are in millimetres 171 175 5 84 105 1...

Page 59: ...ght 122 mm with printer cover closed Width 114 mm Weight 1950 g NOTE Dimensions referred to device without paper roll All the dimensions shown in following figures are in millimetres 85 122 171 175 5...

Page 60: ...th used from 20mm to 54 mm D1 indicates the notch to notch distance PAPER WITH ALIGNMENT NOTCH ON THE HEAT SENSITIVE SIDE The following figure shows a sample paper with alignment notch placed on the h...

Page 61: ...the edge B 2mm C the minimum managed length 40mm C 40mm 7 10 Specifications for ticket with hole The printer manages tickets with lateral gap Set the Notch position parameter see printer setup with T...

Page 62: ...ing also a unique serial number written an RFID antenna Under the paper guide an RFID transceiver module is mounted provided with antenna that allows to send and re ceive RF data to and from the tag F...

Page 63: ...9 007A 007B 007C 007D 007E 007F Dec 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Char Hex 0080 0081 0082 0083 0084 0085 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 128 129...

Page 64: ...85 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 Char Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D...

Page 65: ...085 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 Char Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D...

Page 66: ...4 0085 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 Char Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 0...

Page 67: ...5 0086 0087 0088 0089 008A 008B 008C 008D 008E 008F Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 Char Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 0...

Page 68: ...08E 008F Dec 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 Char Hex 0090 0091 0092 0093 0094 0095 0096 0097 0098 0099 009A 009B 009C 009D 009E 009F Dec 144 145 146 147 148 149 150 15...

Page 69: ...printable area will result from the font producers and the font implementation The available code tables are PC437 PC850 PC860 PC863 PC865 PC858 PC866 PC852 WPC1252 For the correct printing of the co...

Page 70: ...Fixed Font Font 14x24_1 B C Fixed Font Font 16x24CN B C Fixed Font Font OCRB 20x32 B Fixed Font For further informations to characters representations print directly the Font Test D NOTES A A proport...

Page 71: ...THERMAL PAPER ROLL WITH HEAT SENSITIVE SIDE ON OUTSIDE OF THE ROLL weight 140g m2 width 54mm external 300mm core 76mm 67300000000340 THERMAL PAPER ROLL WITH HEAT SENSITIVE SIDE ON OUTSIDE OF THE ROLL...

Page 72: ...8 CONSUMABLES 72 KPM150H User manual...

Page 73: ...E see paragraph 9 1 26900000000005 STOP DEVICE TICKET KIT for technical specifications see paragraph 7 1 970AN010000001 EJECTER RETENTION TICKET KIT only for models with control board from HW rev R2 c...

Page 74: ...device is available an adapter cable cod 970AN010000001 supplied as an accessory to be connected to external power supply 60W cod 963GE020000003 Connect the adapter cable to the power supply as follow...

Page 75: ...t returns to the sensor considering that the light is reflected by the white paper and absorbed by the black mark To use tickets with holes or labes with gap it is possible to use the same sensors as...

Page 76: ...the correct value of this parameter as described in the following table SENSOR USED see following figure VALUE OF THE NOTCH B MARK POSITION PARAMETER USING MODE OF SENSORS NOTCH TYPE NOTCH POSITION ON...

Page 77: ...non thermal side thermal side direction of paper feed 1 1 lower flat direction of paper feed paper with black mark on the thermal side of paper direction of paper feed direction of paper feed 2 2 uppe...

Page 78: ...f paper feed thermal side 1 1 2 2 upper flat lower flat direction of paper feed paper with labels direction of paper feed 1 1 2 2 lower flat direction of paper feed thermal side 2 2 upper flat 10 ALIG...

Page 79: ...xecution of the function of paper characterization Characterize Paper and the change of the Notch B Mark Threshold parameter which represents the detection threshold of the notch Choosing the Yes valu...

Page 80: ...he following figure shows an example of paper with the non thermal paper printed with black marks and other graph ics for example a barcode the outgoing voltage is constant while passing the white pap...

Page 81: ...t If you use paper with perforation FanFold modules the alignment point corresponds with the edge of the ticket The distance between the notch edge and the alignment point is defined as Notch Distance...

Page 82: ...he value of Notch Distance parameter is set to A PRINTING DIRECTION Alignment point Notch front A 0 A PRINTING DIRECTION Alignment point Notch front 0 A PRINTING DIRECTION Alignment point Notch front...

Page 83: ...nt you need to set the printer parameters that compose the numerical value of the Notch Distance parameter For example to set a notch distance of 15mm between the notch and the alignment point the par...

Page 84: ...er see par 12 2 by modifying the Setup ini file see par 12 5 The following figure shows the some of parameters for alignment of the Setup ini file Ticket X Dimension Ticket Y Dimension Notch Width Not...

Page 85: ...be increased to make no progress on alignment D 0 but no further In CUSTOM POS emulation after a performed cut the paper is not completely recovered in orde to avoid jamming when using of thin paper...

Page 86: ...10 ALIGNMENT 86 KPM150H User manual...

Page 87: ...INTER SETTINGS PRINTER TYPE KPM150 H Barcode Reader Not present RFID Module Not present PRINTING HEAD TYPE SHECT56 INTERFACE RS232 PROGRAM MEMORY TEST OK OK DYNAMIC RAM TES EST T O OK K KPM150 H print...

Page 88: ...11 TECHNICAL SERVICE 88 KPM150H User manual...

Page 89: ...with USB cable see par 3 3 According to the connection made it is possible to manage drivers fonts and logos of the printer and configure the operating parameters by files sharing from Mass Storage in...

Page 90: ...directly into the folder DRIVER on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage see par 12 1 However the relative parameter should be enabled during...

Page 91: ...a new line with a number associated to the logo to be used with printer s commands a letter for the memory unit and the logo file name as indicated in the instruc tions written inside the PictList in...

Page 92: ...onts management Mass Storage It is possible to add the new font directly into the folder FONTS on the Flash Drive of the printer You can enter the Flash Drive by files sharing from Mass Storage see pa...

Page 93: ...the symbol D The Setup ini file permits the configuration of the following parameters PRINT Printer Emulation 0 1 0 CUSTOM POS 1 SVELTA Print Mode 0 1 0 Normal 1 Reverse Autofeed 0 1 0 CR disabled 1 C...

Page 94: ...bps 6 38400 bps 7 57600 bps 8 115200 bps RS232 Data Length 0 1 0 8 bits chr 1 7 bits chr RS232 Parity 0 1 2 0 None 1 Even 2 Odd RS232 Handshaking 0 1 0 Xon Xoff 1 Hardware Busy Condition 0 1 0 RxFull...

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Page 96: ...er 76200000001000 Rev 1 50 www custom biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights...

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