Curtiss-Wright FHB5-PE1MWB04-00, User Manual, Page: 15 / 72

INTRODUCTION
2-5
FibreXtreme User Guide Copyright 2017
2.3 Quality Assurance
Curtiss-Wright's policy is to provide our customers with the highest quality products and services.
In addition to the physical product, the company provides documentation, sales and marketing
support, hardware and software technical support, and timely product delivery. Our quality
commitment begins with product concept, and continues after receipt of the purchased product.
Curtiss-Wright's Quality System conforms to the ISO 9001 international standard for quality
systems. ISO 9001 is the model for quality assurance in design, development, production,
installation and servicing. The ISO 9001 standard addresses all 20 clauses of the ISO quality
system, and is the most comprehensive of the conformance standards.
Our Quality System addresses the following basic objectives:
· Achieve, maintain, and continually improve the quality of our products through
established design, test, and production procedures.
· Improve the quality of our operations to meet the needs of our customers, suppliers,
and other stakeholders.
·
Provide our employees with the tools and overall work environment to fulfill,
maintain, and improve product and service quality.
· Ensure our customer and other stakeholders that only the highest quality product or
service will be delivered.
The British Standards Institution (BSI), the world's largest and most respected standardization
authority, assessed Curtiss-Wright's Quality System. BSI's Quality Assurance division certified
we meet or exceed all applicable international standards, and issued Certificate of Registration,
number FM 31468, on May 16, 1995. The scope of Curtiss-Wright's registration is: "Design,
manufacture and service of high technology hardware and software computer communications
products." The registration is maintained under BSI QA's biannual quality audit program.
Customer feedback is integral to our quality and reliability program. We encourage customers to
contact us with questions, suggestions, or comments regarding any of our products or services.
We guarantee professional and quick responses to your questions, comments, or problems.