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Troubleshooting (DVD)
Before requesting service for this player, check the chart below for a possible cause of the problem
you are experiencing. Some simple checks or an adjustment on your part may eliminate the problem
and restore proper operation.
Checks
• If a DVD is from overseas, it may not be played. Please
check the DVD's region code whether it has the relative
region code 1 or All.
• Please check whether a DVD is inserted in a right
direction.
• If it is a CD-ROM for PC or DVD-ROM, it cannot be played.
• Playback may be in slow motion or pause (In special
speed playback, no sound is available).
• Did you connect the audio cable correctly?
• Please check the operative condition of your TV or
amplifier.
• From setup menu, please check "AUDIO" settings.
• Did you turn on your TV set?
• Did you connect the video cables correctly?
• The playback may be paused.
• Disc may be dirty or damaged.
• Please check the connection with Dolby Digital amplifier.
• Please check the plugs are connected with one another
tightly.
• Connection terminals may be dirty.
• Make sure you are pointing at the player when using the
remote control and no interruption in-between.
• Batteries may be weak or exhausted.
• The DVD playing may not include the function required.
• The player only recognizes alphabet (A-Z, a-z), numbers
(0~9) and special symbol on keyboard (~, !, @, #, $ ....).
• The letters other than the above will be displayed as
"----".
Symptom
The DVD does not play.
No sound comes through.
A disc is playing but picture does
not appear or with poor picture
quality.
Sound is irregular.
Remote control does not work.
“MENU”, "AUDIO", “ANGLE” or
"SUBTITLE" button does not work.
The file name of MP3 (CD-R)
appears with strange letters.
CURTIS DVD7620_Engib.p65
5/3/2007, 11:35 AM
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