Currys Essentials C510WMS13, Instruction Manual

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23
Questions and Answers
Issues Reasons /Descriptions Solutions
Washing machine
cannot start up
• Check that the door is closed tightly.
• Check that the power is on.
• Check that the water supply tap is open.
• Check that the Start/Pause button is pressed.
Water leakage or
water overflows from
the bottom of the
machine
• The inlet hose and/or drain hose
has a leak.
• The inlet hose connections or
drain hose connections are not
tight.
• Drain pipe in the room is
blocked.
• Check and fasten hose connections.
• Clean up drain hose and ask a qualified
technician to repair it if necessary.
• Fix the inlet hose.
• Replace the drain hose.
• Replace the inlet hose.
Washing results are
not good
• The clothes are too dirty.
• Insufficient detergent quantity.
• Select a proper wash programme.
• Add the proper detergent quantity according to
the instructions on your detergent packaging.
Machine is draining
while being filled
• The height of the drain hose is
below 80 cm.
• The drain hose is in water.
• Install drain hose within 80-100 cm of height.
• Make sure the drain hose is not in water.
Drainage failure
• Drain hose is blocked.
• Drain hose end is higher than
100 cm above the floor level.
• The filter is blocked.
• Unblock the drain hose.
• Make sure the drain hose end is lower than 100
cm above floor level.
• Unblock the filter.
Operation stops for a
period of time
• Washing machine indicators
flash or do not light up.
• Refer to “Indicator Issues” section.
Generally, indicators
do not light up
Power is disconnected or the unit is
turned off.
• Check that the power is shut off and the mains
plug is connected correctly.
• Check the mains plug and fuse.
• Check that the washing machine is turned on.
Indicator Status Reasons /Descriptions Solutions
Cold Flashing
• Door is not closed properly.
• Drainage of water takes over 9
minutes.
• Check the water tap is fully open. And water
supply is normal.
• Check the inlet valve is clear; clean if necessary.
• Check the water inlet hose is not blocked or
kinked; clean and straighten if necessary.
Cold Off
• Water takes over 5 minutes to fill
the machine.
• Check the door is firmly closed and restart the
wash programme.
• Check the water tap is fully open, and water
supply is normal.
• Check the inlet valve is clear; clean if necessary.
• Check the water inlet hose is not blocked or
kinked; clean and straighten if necessary.
40°C Off
• Door is not closed properly.
• Water takes over 5 minutes to fill
the machine.
• Check the door is firmly closed and restart the
wash programme.
• Check the water tap is fully open, and water
supply is normal.
• Check the inlet valve is clear; clean if necessary.
• Check the water inlet hose is not blocked or
kinked; clean and straighten if necessary.