21
Hints and Tips
Problems
Solutions
Buttons don’t work
• Key lock is activated. Deactivate the key lock function.
• The washing machine is operating a programme.
• The Programme Dial was turned to a different programme.
Door doesn’t open
• Door lock may be active.
If you start a wrong
programme accidentally.
• First press Start/Pause button or press the Power button. Secondly
turn the Programme Dial to the correct programme, then select the
temp, spin speed or optional function you want. Press the Start/Pause
button to start the new programme. (Note: We suggest that you do
not change the programme after the machine has been running for 3
minutes.)
Unusual odour
• Rubber parts may give off a smell when you first start using the
washing machine, but this goes away over time.
• You should wash the drum once a month.
You can’t see any water
This is normal: The water level is below the window.
There’s no water going into
the washing machine
• The water tap might be turned off.
• The water hose or water-supply hose may be frozen.
• Your water supply may be disrupted.
• The water-supply valve filter may be clogged.
There’s only a small amount
of water
• If you have paused the programme and you restart, the washing
machine may drain some water.
• Don’t pour water in through the door.
Water adds up during
washing
This is normal: water is supplied automatically as the level lowers, and
with heavy loads the water may fill up repeatedly.
Water drains away during
washing
This is normal: water often drains and refills to wash off excess foam.
(This is called foam detection.)
There’s no water going into
the washing machine during
rinse operation
Before rinsing, the washing machine spins to drain water remaining from
the wash. The water will fill up after that.
Rinsing begins before the
spinning finishes
• If your laundry has collected to one side of the drum, rinsing will start
automatically to correct the imbalance.
• If there’s excess foam after washing, water may drain and refill to wash
it off. (This is called foam detection.)
During the spin-dry, the
drum stops and rotates
several times
This is normal. The washing machine has detected an unbalanced load
and is trying to correct it.
Foam and water remain in
the door or door seal
Although foam and water may remain, it does not have any influence on
the performance of a rinse.
Spin starting is repeated
This is normal. Although spin starting may be repeated, it is a function
made to spin quietly.
Wash time too long
During washing, if the laundry is unbalanced, the machine will try to
correct by slowly rotating the drum. This may take several attempts. This
is normal.
Summary of Contents for Essentials C510WMS13
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