14
TROUBLESHOOTING
PROBLEM
:
SOLUTION
Brewer does not have
power .
Plug brewer into an independent outlet .
Make sure the brewer is securely plugged in .
Plug into a different outlet .
Reset your home’s circuit breaker .
Confirm the power has been turned on and the On/Off and
brew buttons are illuminated .
Brewer will not brew .
Turn off and unplug the brewer for 30 seconds or more . When
you plug the brewer back in, be sure to turn the power back
on .
If the Add Water indicator is illuminated, check to make sure
the water reservoir is properly filled . If not, add at least 11 oz .
(325 ml) of water . If the Add Water indicator is illuminated
even after adding at least 11 oz . (325 ml) of water to the
water reservoir, contact Consumer Service at 1-800-472-
7606 .
The piercing needle and/or exit needle may be clogged (see
page 12) .
Make sure brew head is fully closed .
Chlorine or mineral
taste in coffee .
Consider using bottled water, filtered water or replacing the
Cuisinart Charcoal Water Filter .
Brewer doesn’t brew a
full cup .
Turn off and unplug the brewer for 30 seconds or more . When
you plug the brewer back in, be sure to turn the power back
on .
The piercing needle and/or exit needle may be clogged
(see page 12) .
Clean the brewing chamber
(refer to Cleaning and Maintenance, page 12) .
De-scale the brewer (refer to page 13) . If you have repeated
the de-scaling procedure two times and it is still brewing only
a partial cup, contact Consumer Service at
1-800-472-7606 .
Coffee is too weak or
watery .
Consider brewing a smaller cup size or try an Extra Bold
capsule . It has 30% more ground coffee in each portion pack .
All lights are flashing in
sequence when turning
on unit .
De-scale the brewer (refer to page 13) . If you have repeated
the de-scaling procedure two times and it is still brewing only
a partial cup, contact Consumer Service at
1-800-472-7606 .
