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MTB/ Road Bike/ TRekking
MTB/ Road Bike/ TRekking
Problem
Possible causes
Corrective action
The saddle post slips into
the frame or twists out of
position.
Incorrect assembly
The diameter of the seatpost is
too small
Dismantle and assemble correctly according
to point 11.2
Assemble a seatpost with the correct
diameter
Poor suspension response
Suspension has been set
incorrectly
Adjustment according to the accompanying
parts manual
Poor suspension response
despite being adjusted
correctly
Suspension
damaged
Contact a specialist workshop immediately.
Problem
Possible causes
Corrective action
Noises: Creaking, knocking,
grinding or other.
Splash guard or carrier parts loose Contact a specialist workshop immediately.
Lighting system partly or
totally dysfunctional
Lighting elements (bulbs, LEDS)
burnt out
Replace lighting elements. Please consult
your dealer.
Wiring damaged
Contact a specialist workshop immediately.
Dynamo defective
9.4 Splash guard, carrier and lighting system
Risk of Personal injury and
Material damage!
Splash guard, carrier and lighting system faults may lead to dangerous riding conditions, falling,
accidents and material damage.
•
At the slightest malfunction, contact your dealer immediately.
•
Only ride the bike again after it has been properly readjusted by the dealer.
9.2 Brake
Risk of Personal injury and
Material damage!
The brakes on your bike are amongst the most important parts when it comes to your safety.
incorrectly functioning brakes can lead to dangerous riding conditions, falling, accidents and
material damage.
•
At the slightest problem and if the braking effect deteriorates, contact your dealer immediately.
•
Only ride the bike again after it has been properly readjusted by the dealer.
Problem
Possible causes
Corrective action
Brakes do not function
Brake not correctly assembled
Correct assembly as per Chapter 11.1
Brake damaged
Contact a specialist workshop imme-
diately.
Reduced braking effect, brake
levers have to be pulled too far.
Worn brake blocks or brake pads
Have brake blocks or brake pads
replaced immediately in a specialist
workshop.
Brake cable stretched, worn or
clamp/s damaged
Contact a specialist workshop imme-
diately.
On hydraulic brakes, brake system
leaking
Contact a specialist workshop imme-
diately.
9.3 Frame and suspension
Risk of Personal injury and
Material damage!
Frame and suspension faults may lead to dangerous riding conditions, falling, accidents and mate-
rial damage.
•
At the slightest malfunction, contact your dealer immediately.
•
Only ride the bike again after it has been properly readjusted by the dealer.
Problem
Possible causes
Corrective action
Noises: Creaking, knocking,
grinding or other.
Frame and/or suspension
damaged
Contact a specialist workshop
immediately.
The saddle post slips into the
frame or twists out of position.
Tightening torque too low
Check and correct the tightening
torque (see chapter 3.3).
In the case of frames and/or
saddle posts
made of carbon
Contact a specialist workshop imme-
diately.
