CTI Products, Inc. SLM SiteLync
TM
User Guide
Appendix F. Troubleshooting 22
A
PPENDIX
F. T
ROUBLESHOOTING
Models : ALL
Indicator Normal States for LonTalk Adapter Portion
PWR Indicates power is applied to the SLM device.
SERVICE Indicates reset cycle and LonTalk adapter configuration.
Indicator Fault States
Fault
Possible Cause/Corrective Action
PWR is not illuminated
Proper power is not attached to SLM.
Check the power input. If it is correct,
SLM must be returned for
evaluation/repair.
SERVICE does not illuminate at
power-up or reset or it stays on
for more than 6 to 8 seconds
The SLM unit is defective. The unit
must be returned for evaluation/repair.
SERVICE is blinking
The LonTalk adapter is in the
unconfigured state. Commission the
LonTalk adapter with a network
management tool
Model : SLM/IS (ISDN)
Indicator Normal States for Modem Portion
LNK Indicates cable is connected to an ISDN termination device.
B Indicates a call has been established with another ISDN modem.
CD Indicates a call has been established with another ISDN modem and the
B channel protocol negotiation has been completed.
Indicator Fault States
Fault
Possible Cause/Corrective Action
LNK is not illuminated
Check ISDN cable and power to SLM
and ISDN termination device
B is not illuminated,
but call is placed
The wrong number was dialed, or SLM
auto-answer mode is disabled. Enable
auto-answer using SLM/Config.
CD is not illuminated,
but call is placed and B is on.
B channel protocol selection is wrong.
Use SLM/Config to make SLM B
channel protocol match that used by the
ISDN modem connected to the PC.
