27
After sales service policy
1.
Warranty clause
:
The radio has warranty for one year from the date of purchase. This warranty covers only
manufacturing and parts defects. It does not cover damage caused by lightning, excess
voltage on the power supply, accidental damage, or purposeful damage.
If the radio needs warranty repair within two weeks of receiving the radio, Connect
Systems Inc. will pay for the shipping both ways. After two weeks Connect Systems will pay
only for return shipping.
If the radio is not covered under warranty, the customer pays for shipping both ways plus
the cost of the repair.
Sales and Service is through an American Company. You need not send your radio to China
if there is a problem. We fix most of the problems locally and if we cannot that is our problem
and not yours.
2.
Warranty limitations:
The following restrictions on warranty services are applicable to the radio and all accessories.
Any other following circumstances, will cancel the warranty:
A
．
Modification, removal,or maintenance of the internal circuitry, without permission
and authorization;
B
．
Unauthorized change of product
’
s embedded software;
C
．
Immersion in liquid or man-made external damage;
D
．
Warranty period expired;
E
．
Product
’
s serial number is missing, torn or blurred so we cannot determine if the
radio is under warrantee;
F
．
Product was not bought from Connect Systems Inc or authorized distributor of
Connect Systems Inc.
None of the following conditions, are covered by the warranty:
A.
Damage caused by improper use by the user
；
B.
Damage caused by an accident
；
C.
Damage due to incorrect testing, maintenance, debugging, or other changes
；
Summary of Contents for CS108G+
Page 30: ...www connectsystems com...
