CTL- Contactless Temperature Logger
detailed user guide version 1.2
Page
34
Simple and Smart
C T L U S E R G U I D E
Warranty Information
(Clause from CVT Terms and Conditions)
9.1 CVT warranties in respect of the Product are:
(a) The warranties and conditions implied by the Uniform Commercial Code Article 2, Part 3 312(Warranty of Title and
Against Infringement), 313-2(b) (sale by description) and 314-2, 315 (merchantable quality); or
(b) A specific warranty or Product specification included in the Order Confirmation or on the CVT website
www.cryopak.com.
9.2 The warranty in sub clause 9.1 is to the exclusion of all other warranties, conditions and liabilities wherever
expressed or implied and whether arising in contract, court or by statute or otherwise.
9.3 No representation in relation to the Products shall be binding on CVT unless in writing and signed by CVT or one
of its Directors or included in either of the warranties detailed in clause 9.1.
9.4 CVT will not be liable for any personal injury, property damage, consequential or contingent loss or damage caused
through the negligence or otherwise of CVT, its servants or agents or rising out of the goods being defective or otherwise
not in accordance with any warranty given.
10. Specific Warranty Provisions
10.1 Warranty is understood as “return to base”. You will be responsible for freight/taxes and duties back to CVT; CVT
will pay the return freight back to You.
10.2 Product Warranty is twenty-
four months’ ex works on all products, except for the Single Trip loggers where the
warranty term is limited to a single trip to be performed within the 12-month period. This does not include batteries.
10.3 The warranty does not cover:
(a) RH calibration later than 1 year after production, or if the unit has been subject to environmental conditions outside
those specified.
(b) Willful damage, mistreatment, misuse or abuse of the goods.
(c) Loss or damage caused by ingress of moisture unless ordered with immersion rating;
(d) Batteries
(e) Circumstances where the unit has been modified from EVT specifications.
(f) Exposure of the logger to temperatures outside the specified storage temperature or operating temperature.
(g) Exposure to environmental conditions outside the specified conditions.
(h) Circumstances where the printed circuit board has been removed or tampered with.
10.4 In the case of a warranty claim CVT will repair the Product or, at its option supply an equivalent replacement.
10.5 In some circumstances, where a specific return is authorized, CVT, may permit the use of its Federal Express
account number for returning Product. Such permission is valid ONLY for that authorized shipment. CVT will not accept
any freight charges for
goods that have been returned without its express permission.
10.6 You may return Product to CVT for accuracy testing, if there are reasonable doubts as to the Products overall
accuracy.
10.7 If a Product is returned within the warranty period, a Traceability Certification will be performed. Should the logger
read within the specifications, a Traceability Certificate will be issued, and You will be charged with the cost and the
cost of return freight. If the logger does not pass the certification, i.e.: the logger is at fault, the logger will be replaced
or repaired. The new or repaired logger will be issued with a Traceability Certificate free of charge.
10.8 If the Product is returned outside the warranty period, a Traceability Certificate will be issued and charged
regardless of the outcome of the test.
10.9 CVT will not pay for any performance tests undertaken by any outside organization, without prior approval.
