products carry a (1) year parts and labor limited warranty. The extent and conditions of
Crossfire’s
limited warranty
are as follows:
i.
Crossfire
will either repair or replace (at our option) any unit which
Crossfire
has examined and found to
be defective and under warranty, to the original purchaser, provided the defect occurs within (2) years of the date of
purchase when the unit is installed by an authorized
Crossfire
dealer. This warranty includes both parts and labor and
applies to the original purchaser only.
ii.
Crossfire
will either repair or replace (at our option) any unit which
Crossfire
has examined and found to
be defective and under warranty, to the original purchaser, provided the defect occurs within (1) year of the date of
purchase when the unit is installed by a non-authorized
Crossfire
dealer. This (1) year warranty includes both parts
and labor and applies to the original purchaser only.
iii. This warranty will be void to any unit found with the original factory serial number removed, altered or
defaced. All units received by
Crossfire
for warranty with their original serial numbers removed will not be repaired
and returned to sender freight collect.
iv. The provisions of this warranty shall not apply to products used for any industrial, professional or
commercial purposes or any other uses for which it was not designed.
v. This warranty does not cover costs for removal of product for repair or reinstallation of the product after
repair, nor does it cover the cost of returning the product to
Crossfire’s
service center for repair.
vi. This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of
Crossfire
. Including, but not limited to, any malfunction, defect or failure caused by or resulting from unauthorized
service or parts, improper maintenance, operation contrary to furnished instructions, shipping or transit accidents,
incorrect power line voltages, fire, flood or any other acts of nature, or normal wear and tear.
vii. The foregoing is in lieu of all other expressed warranties and
Crossfire
does not assume or authorize any
party to assume for it any other obligation or liability. The duration of any warranties which may be implied by law
(including the warranties of merchantability and fitness) is limited to the term of this warranty. In no event shall
Crossfire
be liable for special, incidental or consequential damages arising from obligations under this warranty due to
causes beyond its control. Some states do not allow limitations on how long an implied warranty lasts and/or do not
allow the exclusions or limitation of consequential damages, so the above limitations and exclusions may not apply to
you.
viii.
Return policy
Your unit will be serviced free of charges on an in-warranty basis only. If improper operation occurs, contact your
authorized
Crossfire
dealer for assistance with the return and factory repair of your
Crossfire
product. If an
authorized
Crossfire
dealer is not available, the following procedure must be followed: phone (562 483-8111) or fax
(562 483-8106) in your name, address, telephone/fax number and the model number of the item to be returned to
receive a return authorization number. Your return authorization number must be clearly written on the outside of the
packing box returned to
Crossfire
. All returned products must be accompanied by a dated purchase invoice or the
product may be subject to costs of parts and labor. Return the unit, prepaid postage, in the original protective carton or
a carton with ample protection. Please include a brief description of the problem and send the unit to:
12737 Moore Street
Cerritos, CA 90703
