Cropico DO6, Handbook

Page: 103 / 107

DO6 Handbook
Jan 2006 103 of 107 pages
9. Maintenance, Customer service, Shipping, Cleaning
Maintenance
The DO6 requires no maintenance by the user. Any repairs that may be needed must be performed
only at the manufacturer’s premises. Recalibration is recommended every 24 months.
Customer Service
Queries:
Please supply the serial number and software version when contacting the
manufacturer with technical queries, only then can the manufacturer find out
the technical status of the equipment and hence provide help quickly. This
information is displayed in the start up menu.
Shipping:
If the DO6 needs to be returned for repairs, please note the following
requirements for packing and shipping:
The original or equivalent packaging should be used whenever possible for
shipping. The warranty does not cover transportation damage caused by
inadequate packaging. if you have a problem with the instrument, please
attach a note to the instrument summarising the fault; including your name
and contact details will help to speed up the process.
Factory warranty:
The DO6 is guaranteed trouble free operation for 24 months after delivery.
Any repairs required during this time will be made without charge. Damage
caused by improper use of the equipment is not covered by the warranty.
The technical data can change at any time without notification. We also
state that we do not accept liability for consequential damage.
Cleaning:
Please do not use any cleaning agents that contain organic solvents or
concentrated inorganic constituents. Thus never use acetone, toluene,
xylene, benzene, ethanol, isopropyl alcohol, naptha etc… Usually just a
cotton cloth moistened with a mild soap solution is sufficient. Never use a
cleaning agent that contains abrasives.