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Tip: You can enable the Battery Manager to help identify which apps are draining the battery. From the Home screen,
swipe up to access Apps and
tap Settings> Battery> Battery Manager and slide the switch to the
On position.
Problem: An app will not download or install.
Solution 1: Make sure the device has room for the app. Apps may not be installed with minimal free space on the phone
or SD card. To check free storage space, see
“Storage” on page <OV>
.
Solution 2: The app is not supported by your phone. Make sure your software version is up to date and download any
updates.
Problem: The phone will not unlock.
Solution 1: Make sure you entered your pattern/PIN/password correctly.
Solution 2: Restart the device. Press and hold the Power key, then tap Restart.
Note: Data that was being edited will be erased when the device is restarted.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone specifications
Specification
Description
Weight
Approx. 222g / 7.8oz
Continuous talk time
Up to
40
hours
Continuous standby time
Up to
27
days
Dimensions (W x H x D)
6.94 x 3.09 x 0.38i n
Display
6.82” HD+ (720 x 1640 resolution)
20.5:9 Aspect Ratio
Processor
MediaTeK MT6833, Octa-core 2x A76 2.2GHz +
6x A55 2.0GHz
Cameras
Rear: 48MP + 8MP + 2MP + 2MP; 8x Digital
zoom, Front: 13MP
Memory
4GB RAM/ 64GB ROM, expandable with
microSD by 512GB
Communication speed
GSM: 850 / 900 / 1800 / 1900
UMTS: 1900/1700/850
LTE: B2, 4, 5, 12, 14, 30, 66
5G: Sub6 n2, n5, n66
Android version
Android™ 11