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Troubleshooting
6.3 Night Vision Flash Range Doesn’t Meet Expectation
1. Please check to make sure that batteries are fully charged or left power is
enough;
2. “Max Range” offers better IR flash range. Given IR flash range values are
based on Max Range setting; so please adjust Night Mode to Max Range for
better night vision flash range;
3. High-quality 1.2V NiMH rechargeable AA batteries can also offer much
better IR flash range; alkaline batteries cannot deliver enough amperage to
power the illuminator consistently at night;
4. To ensure accuracy and quality of night time image, please mount camera
to dark environment without any obvious light sources;
5. A certain surroundings (like trees, walls, ground, etc.) within flash range
can get you better night time images; please do not aim camera to total
open field where there is nothing within IR flash range to reflect flash back;
it’s like shinning a flashlight into sky in night, you just can’t see anything;
same does camera;
6.4 Photos Do Not Capture Subject of Interest
1. Check the “Sensor Level” (PIR sensitivity) parameter setting. For warm
environmental conditions, set the Sensor Level to “High” and for cold weather
use, set the sensor for “Low”.
2. Try to set your camera up in an area where there is not a heat source in the
camera’s line of sight.
3. In some cases, set the camera near water will make the camera take images
with no subject in them. Try aiming the camera over ground.
4. Try to avoid setting the camera up on small trees that are prone to being
moved by strong winds.
5. Remove any limbs which are right in front of the camera lens.
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