36
Warranty Regulations
The hardware described within this documentation and the warranty regulations are governed by and
granted according to German Law.
CreamWare Audio GmbH (“CreamWare”) warrants, that the described product has been free of failures
within parts or components of the hardware and was found to be fully functional. Any single units has
been checked by Quality Assurance Department several times and with various measures, before this product
has been delivered to you. Therefore please carefully read the following information, which are important in the
case of probable damages or misfunctions:
If goods are being found defective, missing features and characteristics or becoming defective due to eventual
fabrication deficiency or material defects within the first six months after purchase, then CreamWare shall at its
sole discretion and evaluation replace or repair the defective parts or goods. Multiple repairs shall be
permissible. In case the malfunction or physical failure can not be fixed, customer receives the right to refrain
from the purchase with refund of the amount originally paid for the defective product.
Within the time frame of 6 to 24 months customer has to provide proof, that the claimed malfunction or
defective part or component has already been defective upon first delivery. In this case CreamWare will
execute required repair or replacement at no cost upon acceptance of customer’s proof by CreamWare.
Any deficiencies caused by transportation have to be declared within a 14 days period after receipt of
goods by written notice. Please note, that any warranty repair at no cost ruled by the above regulations
requires registration of name and address either online at the “My Page” area on the CreamWare
website (www.creamware.com) or by sending the proof of purchase together with the defective product.
To return defective goods, please contact the retailer where you purchased the product. As an
alternative you can also contact CreamWare directly to receive the RMA number for the defective product.
PLEASE NOTE: It is mandatory to return the product with the referring RMA number to avoid delays in repair.
If possible, please also add a description of the failure occurred to enable us executing the repair as soon as
possible.
Non-compliance with the operation and maintenance instructions, any alterations or modifications to
the goods delivered, changing or utilizing any parts or materials not conforming to Sellers specifications will
immediately render any warranties null and void.
For a warranty claim, customer has to prove to CreamWare beyond a reasonable doubt that none of
these aforesaid actions caused the goods to be defective or deficient.
CreamWare Audio GmbH
Fon
++49 (0) 2241 59 58 0
Fax
++49 (0) 2241 59 58 57
[email protected]
[email protected]
The hardware described within this
documentation is herewith certified to
conform to the requirements set forth in the
guidelines for electromagnetic acceptability
(89/336/EWG)
CreamWare Audio GmbH, July 2005
Wolf Roth
Summary of Contents for MINIMAX ASB
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