Creality CR-1000 Pro, User Manual

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Return freight
Customer commitment
Customer commitment
Company commitment
Customer commitment
Customer commitment
Technical Support
Please enjoy our technical support of the whole lifetime (Except technical problem
beyond product itself) after purchase the product while product documents as user
manual attached in U disk for instruction.
Please provide product Serial Number when apply for technical support.
Kindly Notification
Please read the user manual and warranty card carefully before the use.
For any service, Please priorly contact local seller or contact us via
Emal cs@creality com for support.
16.After-Sales Service Card
16
Warranty policy
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Warranty period ：
1. The whole machine is guaranteed for one year.
2. UV lamp warranty for six months, 2K screen warranty for three months.
3. Release film, gifts (U disk, screwdriver, gloves, paint brush, paper hopper, scraper, etc.) have no shelf life. After receiving the product, please check the parts list in the
instruction manual. If there is a shortage or quality problem in the gift, you can contact the after-sales department to apply for replacement or replacement within 7 days.
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Warranty within warranty period ：
After the company's after-sales inspection, the company provides free maintenance service; If it is a non quality problem caused by human, the customer should bear the
cost of the corresponding reafter the company's after-sales inspection, the company provides free maintenance service; If it is a non quality problem caused by human, the
customer should bear the cost of the corresponding replacement parts, no maintenance costs.placement parts, no maintenance costs.
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Maintenance beyond the warranty period ：
The customer is responsible for all the labor costs, parts costs, packaging costs, round-trip freight and other costs incurred in the maintenance process.
Type
Return time
Within three months
More than three months
Within one month
One to three months
More than three months
Outbound freight
Company commitment
Customer commitment
Company commitment
Company commitment
Customer commitment
Non quality
problems
Quality
problems
Return To Factory Maintenance Freight Standard