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English
Troubleshooting Guide
MANY COMMON PROBLEMS CAN BE SOLVED EASILY BY UTILIZING THE CHART BELOW.
FOR MORE SERIOUS OR PERSISTENT PROBLEMS,
CONTACT A CRAFTSMAN SERVICE CENTER OR CALL
1‑888‑331‑4569
.
WARNING: To reduce the risk of serious personal injury, ALWAYS disconnect battery pack from tool before
all repairs
Symptom
Cause
Fix
Tool doesn’t turn on
(Worklights don’t turn on)
Tool internal electronics not reset
Remove battery, wait 3 seconds
and reinsert
Low battery charge or damaged battery
Charge or replace battery
Terminals are dirty or damaged
See authorized service center
Bent contact trip
See authorized service center
Damaged internal electronics
See authorized service center
Tool doesn’t actuate (Worklights on,
motor does not run)
Motor stops running after 4 seconds
Normal operation; release trigger or
contact trip and redepress
Contact trip or trigger not depressed
See instruction manual
Damaged trigger
See authorized service center
Bent contact trip
See authorized service center
Damaged internal electronics
See authorized service center
Tool in sequential mode and only trigger
being actuated.
Change mode or depress contact trip
in sequential mode.
Tool doesn’t actuate (Left worklight
flashes 4 times)
Low battery charge or damaged battery
Charge or replace battery
Tool doesn’t actuate (Right worklight
flashes continuously)
Jammed fastener
Remove the battery, clear the
jammed fastener, (push driver blade
back using the stall release lever) and
reinsert battery pack
Jammed mechanism
See authorized service center
Tool doesn’t actuate (Worklights on,
motor runs)
Damaged internal electronics
See authorized service center
Tool doesn’t actuate (Worklights on,
motor runs, driver blade stuck down)
Damaged return system
Replace return system; see
authorized service center
Debris in nosepiece
Clean nosepiece
Damaged driver/return assembly
Replace driver/return assembly; see
authorized service center
Tool operates, but does not drive the
fastener fully
Low battery charge or damaged battery
Charge or replace battery
Depth adjustment set too shallow
Rotate depth adjustment wheel to a
deeper setting
Tool not firmly applied to workpiece
See instruction manual
Material and fastener length too rigorous
an application
Choose appropriate material or
fastener length
Damaged or worn driver blade tip
Replace driver/return assembly; see
authorized service center
Damaged or worn driver/return assembly
Replace driver/return assembly; see
authorized service center
