Simplifi App - Troubleshooting Connected devices
Simplifi App - Assigning a Synq
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- Continued
Once assigned, the “Second Floor Snack” Synq will appear in the list of devices when in range. Tap refresh if it
is not immediately visible. If you should ever need to reassign or rename a device, press and hold this button to
activate Discovery Mode. Synq reverts to current state if no action is taken to reassign or rename from the app.
When in range of Synq enabled Points of Sale (POS), CPI beacon technology allows a technician to quickly review the
health of their machines. Each machine is listed with the serial number of the Synq device and a colored icon indicating
the POS’s general health. Green is healthy, yellow is needs attention and red is out of service.
Tapping any POS on this list gives access to all alarms from any Synq enabled peripherals, allowing the technician to
quickly identify problems. Each alarm is listed in priority order, with simple one-line descriptions of each alarm.
