CP Plus CP-UNR-1xxQ1 Series, User Manual

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
There is no DivX503Bundle.exe control when you play the file transformed to AVI via
media player.

No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP OS.
23. I forgot local menu operation password or network password
Please contact your local service engineer or our sales engineer for help. We can guide you to
solve this problem.
24. There is no video. The screen is in black.
There are following possibilities:

IPC IP address is not right.

IPC port number is not right.

IPC account (user name/password) is not right.
25. The displayed video is not complete.
Please cheek current resolution setup. If the current setup is 1920*1080, then you need to set the
monitor resolution as 1920*1080.
26. There is no HDMI output.
There are following possibilities:

Displayer is not in HDMI mode.

HDMI cable connection is not right.
27. The video is not fluent when I view in multiple-channel mode from the client-end.
There are following possibilities:

The network bandwidth is not sufficient. The multiple-channel monitor operation needs at
least 100M or higher.

Your PC resources are not sufficient. For 16-ch remote monitor operation, the PC shall have
the following environment: Quad Core, 2G or higher memory, independent displayer,
display card memory 256M or higher.
Daily Maintenance

Please use the brush to clean the board, socket connector and the chassis regularly.

The device shall be soundly earthed in case there is audio/video disturbance. Keep the
device away from the static voltage or induced
143H143H
voltage.

Please unplug the power cable when you remove the audio/video signal cable, RS232 or
RS485 cable.

Always shut down the device properly. Please press the power button in the front pane for at
least three seconds to shut down the device. Otherwise it may result in HDD malfunction.

Please make sure the device is away from the direct sunlight or other heating sources.
Please keep the sound ventilation.

Please check and maintain the device regularly.