The router does not connect to the Cellular Network.
If your mobile hotspot does not connect to your service provider’s mobile
broadband network, try the following suggestions:
•
Make sure that your SIM account is active. To check SIM status, contact
your Internet service provider.
•
If you use a prepaid SIM card, make sure that the account balance is
positive.
•
If your mobile hotspot still does not connect, you might need to create or
update the default connection profile.
To change the default connection profile settings:
1. From a computer that is connected to your network, launch a web browser.
2. Enter http://192.168.1.1. A login page displays.
3. Enter the router password. The password is case-sensitive. The dashboard
displays.
4. Select “Network” ᐅ “Interfaces”, the interfacces will be displayed.
5. Select ‘Edit” under the ‘4G” interface, a new page will load.
6. Under “Common Configuration” ᐅ “General Setup”, enable “4/5G Module”
7. In the APN section, review the ISP settings.
8. To change the active APN or to change the APN settings, click the Edit
icon.
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